It was very easy to order 3 flavours of coffee pods. The free tin was also an added bonus. The only disappointment was that I did not enjoy the honey nut limited edition flavour I had not tried before... See more
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Review summary
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i ordered beans not powder so i emailed and they cancelled my order really fast allowing me to reorder powder, unfortunately the house blend just isn't strong enough for what we like. service was fa... See more
Company replied
Quick order and delivery process. Machine look really good and sleek in the kitchen. The milk attachment is very good. The mechanism can feel clunky with other pods but works absolutely fine with Grin... See more
Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... See more
Company details
Information provided by various external sources
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Written by the company
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Contact info
8-10 New North Place, EC2A 4JA, London, United Kingdom
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4.1
Great
13K reviews
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I haven’t even received it yet & I’m…
I haven’t even received it yet & I’m being asked to review it. Maybe you could get hold of evri and ask them where it is.
July 16, 2026
Reply from Grind
Hi Sarah, thanks for leaving us your review, although we're really sorry you haven't received your Grind order! We've just reached out to you directly via email to help further. 💕
Customer service was brillient as had…
Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily poped out back into shape. Will definatily be ordering more
April 3, 2026
Superb as always!
July 16, 2026
Lovely decaf instant coffee
Lovely decaf instant coffee - the best we've ever tasted! Quick delivery too.
July 16, 2026
Easy Ordering Process
It was very easy to order 3 flavours of coffee pods. The free tin was also an added bonus. The only disappointment was that I did not enjoy the honey nut limited edition flavour I had not tried before.
July 8, 2026
Cold Brew IS Better!!
I have acid reflux and I heard cold brew coffee is less acidic, plus I much prefer cold drinks. The cold brew starter set had everything I needed and it is very easy to use. Also, very stylish and the coffee is delicious. Wish I had bought this years ago!
July 14, 2026
Doesn’t work with my nespresso machine…
Disappointed that these pods don’t work properly with my nespresso citiz machine even though it says online that they’re nespresso compatible. I ordered 4 boxes of house blend and 2 decaf boxes. The decaf pods work well and don’t leave loads of coffee bits in my mug but the house blend I always have issues with. If it’s not leaving loads of coffee bits in my mug, it’s spitting water and coffee bits right out the top of my machine. I’ve tried everything to stop it from happening like flushing and cleaning my machine and pushing the pods down to sit properly in the machine but it keeps happening. The house blend pods look faulty as the paper is off centre on all the pods i’ve purchased but on the decaf pods they’re all centred.
June 19, 2026
Unprompted review
Reply from Grind
Thanks for leaving us your review, we appreciate you taking the time to share your feedback regarding our coffee pods, although we're so sorry to hear about the difficulties you've experienced! Please know your feedback has been escalated so we can work on ensuring a consistent brewing experience for all our customers. If you'd like to speak to someone further, please don't hesitate to contact us at hello@grind.co.uk - thanks!
Great product - fab coffee
Great product. Delicious coffee but also such a good quality tote bag - which is quite unusual! The service was excellent - the items arrived quickly and customer services couldn’t have been more helpful Thank you.
June 2, 2026
Always great coffee
June 10, 2026
Quick and efficient
Quick and efficient - coffee arrived so quickly. The coffee itself is great, so glad I got the dark roast and thanks for the free tin 😁👍🏾
June 9, 2026
The parcel was very well packed using…
The parcel was very well packed using recyclable materials, with no unnecessary packaging waste, which I really appreciated.
However, it would be great to receive more updates on the progress of my order, particularly when it has been dispatched. At the moment, I can only see when the order was placed, and then I receive a notification on the day of delivery that it is arriving. I would appreciate an additional update in between to confirm that the parcel has been dispatched and is on its way.
July 10, 2026
Reply from Grind
Hi Iva,
Thank you so much for your thoughtful feedback.
We're delighted to hear that you appreciated our recyclable packaging and our efforts to minimise unnecessary waste. It's great to know this made a positive impression.
We also really appreciate your suggestion regarding delivery updates. We understand that receiving a dispatch confirmation would provide greater reassurance between placing your order and the delivery notification. Feedback like yours is invaluable, and we'll be sure to share it with the relevant team as we continue to improve our customer experience.
Thank you again for taking the time to share your experience, and we hope to welcome you back again soon.
I got the 3 new flavours
I got the 3 new flavours, pistachio, honey nut and miso
You can’t taste the flavours in the coffees & the coffee just doesn’t taste very nice at all, no matter how many pods I use
It’s a shame as I love their standard coffee pods but the new ones were horrible, complete waste of money
July 3, 2026
Reply from Grind
Hi Deone,
Thanks for taking the time to leave your review.
We're very sorry to hear you feel so strongly about our new pods and didn't enjoy the taste. We'd love to hear more about your experience, so please email us on shop@grind.co.uk and our team will assist you further.
Best wishes,
The Grind Team
Birthday Present...
I ordered it for my son as it is his birthday on Wednesday, and as it has just arrived I think everything will be okay. He's instructed not to open it until his birthday which he won't do but I'm sure it will be fine. I've ordered from you before and have had no reason to complain.
July 13, 2026
I love the oat latte cans
I love the oat latte cans. Perfect for a cool
pick-me-up at home or out and about. Not loaded with sugar like most. Decent price and fast delivery.
July 7, 2026
Pistachio pods clogging up!
My wife bought the pistachio pods as Nesspresso stopped doing them so I thought I would give them a run.
Well straight away their was issues... Well 1 major 1!
After 1 run through the pods clogged up and from then on only released drips.. very small 1's so I had to run the proper Nesspresso pods throught to fill my cup.
If it had only happened on 1 pod I would have put it down as a bad pod but it has happened on a total of 6 out of 10 pods in the box so the numbers don't lie, I have given 1 star as a minimum as the flavour of the pod is nice but that's all I can give it.
July 12, 2026
Unprompted review
Reply from Grind
Hi Brian,
Thanks for taking the time to leave your feedback. We're really sorry to hear you've had issues with the pods.
This definitely isn't the experience we expect, and what you've described isn't normal. As we haven't heard from you directly, we'd really appreciate it if you could get in touch with us at shop@grind.co.uk so we can investigate what's happened and get this sorted for you as quickly as possible.
We're pleased to hear you enjoyed the flavour, and we'd love the opportunity to make this right.
Quick order and delivery process
Quick order and delivery process. Machine look really good and sleek in the kitchen. The milk attachment is very good. The mechanism can feel clunky with other pods but works absolutely fine with Grind pods (which are compostable). Overall very happy with purchase.
June 30, 2026
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