Im from belgium and i ordered from this french site. Its very good, they also response very fast through mail! prices are actually pretty okay. Delivery costs are very good! And they provide fast trac... See more
Company replied
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Im from belgium and i ordered from this french site. Its very good, they also response very fast through mail! prices are actually pretty okay. Delivery costs are very good! And they provide fast trac... See more
Company replied
Commande d'un ordinateur portable HP, réception en point relais 24h après, emballage et protection au top (même trop!) Jean Christophe R Le Haillan
Produit conforme à la description mise à part l'emballage de la carte graphique qui n'est pas le bon mais on s'en fou un peu, sinon livraison rapide 👍
Company replied
Achat d'une Carte graphique Asus PRIME GeForce RTX 5070 Ti 16GB GDDR7 OC Edition nickel chrome, excellent produit je recommande
Créé en 1998, GrosBill.com est le site dédié aux technophiles avertis, geeks et internautes à la recherche des dernières tendances et nouveautés high-tech. Notre catalogue produits référence plus de 400 marques et 13 000 produits multimédia, électroniques grand public, électroménagers, à la pointe de la technologie.
Rue Achard, 33300, Bordeaux, France
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Replied to 96% of negative reviews
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I bought 10 graphic cards from Grosbill. One of them had a different serial number from the one on the box. It didn't run and it seemed defected.
I returned it to the store, they said that this could be the one used for testing or display because it had a green sticker mark.
What did Grosbill pro customer service do? They sent the card to the manufacturer (ASUS) and they let the manufacturer confirm that the card was defected. How would that help? I'm not sure.
I told Grosbill to look internally if someone replaced the graphic card on purpose. They could do an investigation since they have both serial numbers.
They didnt seem to care, they said that I'm the one who returned the card defected, it's not their fault.
What kind of customer services is this to a customer that buys 10 graphic cards?
I can provide you with proof of emails, invoices, and pictures of the defected graphic cards if anyone needs.
Bottomline is, dont buy from Grosbill since you're not being guaranteed that the product is new and functional
Horrible people.
Bougth a lot from grosbill (online and at plan de campagne), 0 issues, staff's friendly.
Never buy on GROSBILL. Ordered 9/11 hard drives, received cartridges. Unable to obtain reimbursement despite prompt return of cartridges. 5 phone calls plus 2 emails later, still no answer. INADMISSIBLE. GROSBILL = THIEVES.
Same day delivery worth every penny. I thoroughly recommend Gros Bill!! I'd like to say thanks to the customer service team who really made my day!!!
Order on the Internet, go to the warehouse, pay at the self service paypoint, pick up your order, go home.
Malgré l'absence d'affuence, le retrait de ma commande internet en magasin (Paris 4ème) a duré 15 minutes à partir de la validation de la commande à la borne.
Très bon marchant, expédition rapide.
J'étais déjà équipé de disque dur WD pour leur fiabilité et leur rapport qualité/prix. Ce disque dur est rapide pour un usage bureautique.
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