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Company details

  1. Grocery Delivery Service
  2. Grocery Store
  3. Organic Food Store
  4. Supermarket

Information provided by various external sources

GrubMarket is the most affordable farm-to-table food delivery service offering a variety of organic and locally-sourced food and produce.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

PACA VIOLATIONS

Plenty of flaws. Overrated and poor management from the top of the chain. Needs to be federally investigated for many issues that the agricultural sector knows about. President Trump are you seeing this? Stop the offshore buy outs and save U.S. companies future. Finacial Abuse at the highest level forcing U.S. companies to be undermineded and employee relationships with suppliers and markets, causing integrity issues and Employee abuse for breach of contracts without any accountability.
Flagrant Paca violations.
Employees have moved on but still owed salaries and more. No one is disgruntle, everyone wants accountability held and have them audited in every department. Where theres smoke theres fire! Reported to U.S. LABOR DEPARTMENT AND TEXAS WORKFORCE COMMISSION.

July 25, 2025
Unprompted review
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Rated 5 out of 5 stars

I have been buying from GrubMarket for…

I have been buying from GrubMarket for over a year and while sometimes there are errors, the company is very gracious about compensating for them. The prices are excellent and the food quality is excellent and the variety is amazing. I’ve been very pleased by how responsive they are.

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

Scam do not use

Scam. Do not order from them. I thought I was ordering from farmers markets. Instead, for the majority of the produce they gave me the same brands that are sold at Whole Foods. ALso, without checking with me or getting approval, they substituted a number of my branded non-produce items for different things that are awful and I do not want. Finally, the order was delivered very cold, refrigerator temperature. That is not ok for a lot of produce and as a result that produce is ruined. They are not answering the phone so I will be disputing the charges.

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

At least they're consistent

At least they're consistent. They mess up my order every time. I order grapes and get grape tomatoes. I don't order milk but two half gallons of it get delivered--and I don't drink milk. Today, I was supposed to receive six items--two were missing, although I was charged for both of them. Then they want to give me a credit rather than refunding the money to my credit card--but I don't want the credit because I never, ever, ever want to do business with this company agaon.

June 30, 2020
Unprompted review
Rated 1 out of 5 stars

worst

worst , no follow up . will charge your credit card but they wont deliver nor any update

April 7, 2020
Unprompted review
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Rated 5 out of 5 stars

Fresh and Crisp Produce

I received my first order last evening and was so pleasantly surprised at the fresh and crisp produce. It's tasty and delicious. The produce here is the freshest I've received from any market. Just fabulous. I ordered a small amount to try them out but will be ordering much more. A couple of the grub boxes as well as many other items such as their bread and baked goods have me interested in trying more. I've decided that they will be my go to grocery providers each month from here on out. Definitely great products, service and prices plus they are located right here in San Francisco which is a huge plus for me. I'm so glad I found them.

March 25, 2020
Unprompted review
Rated 1 out of 5 stars

8:51 AM August 6 2018 GMT -8…

8:51 AM August 6 2018 GMT -8 #sanfrancisco #calfornia US #USA #Grubmarket does #NOT DO #QA #QC #Qualify #Control over its #product apparently as this is the 2nd #SECOND #ORDER with #ROTTEN #APPLES and #FUJI are #COSTLY #PREMIUM apples
#Safeway no longer has #BAGGED #APPLES available online in store on on the #app, my regular provider and #WALMART abandoned #San #Francisco to #UNIONS SAFEWAY et al and has no market share but the #BEST of EVERY PRODUCT AND Blue Bunny Ice Cream! :) Disabled Vietnam Veteran Senior Citizen ADA Disabled #Grandpa here with #millennial #disabled #dependent needs Fresh Produce per #Meals On #Wheels to supplement frozen dinner diet Recommended fresh #SHRIMP to Customer Service and they did get it into their inventory, for our #Pet #Turtles ( 7 red slider aquatic turtles) and they didnt even #Thank me or give me a few rewards points and now they are making a killing off that and jacked up the prices from #FisherMans #Wharf such that ppl on a #fixed #limited #income #working #poor et al can #NOT #AFFORD IT The Safeway Fish Counter has 7.99 usally 25+ pieces on sale usually via online app or in store best and this is my 2nd time complaining it writing about their outsources #apples, recall this is a bunch of startup #INTERNS who have no idea WTH they are Doing and was a #GOOGLE(R) Partner Bills Gates TECH #80s #90s and #Ralph #Nader Public Advocate and like to shine light on issues. If you want apples dont use Grub Market I prefer them over chocolate but not #rotten I am going to another app now and they messed up my account and had to sign up twice and lost all my rewards points and have spend a lot of cash with them like Web Van.com dot com era and i worked for Jewel Foods hs and Wendys asst mgr in past and do not expect them to last as an app into the future with this type of ignorant customer service attitude and bad internal operations and no refunds on damaged items will case the BBB and FTC to shutter their app et al perhaps?

About GrubMarket.com
The GrubMarket app allows people to order farm-fresh food and natural products that are delivered right to their door across the U.S. The prices are up to 50% less than grocery stores.

The company's mission is to make it easy for food producers of any scale and buyers to connect and share food by supplying fresh, locally-sourced, and healthy food.
How it Works:
Once you are on the website, you can enter your zip code and shop for the products in your area. After an order is processed, GrubMarket employees pick up the goods from the local producers and deliver the food right to your door. The food never touches a warehouse shelf.

GrubMarket allows people to stay healthy in the most affordable way. You will find over 7,000 products ranging from fresh produce (if you are in the Bay Area), snacks, drinks, healthy & beauty, home goods, and more. Customers can browse the online shop by different categories such as meat & fish, vegan, and pantry.

Fridge products are kept in a soft cooler with ice packs. The cooler and ice packs can be recycled by leaving them out for next day delivery.
Cost:
The GrubMarket app is free. Customers receive free delivery on orders that are over $49.00.
Customer Service:
You can follow company updates on Facebook, Pinterest, and Twitter.
Online Customer Reviews/Complaints:
GrubMarket has high reviews from most customers. They say there is a great variety of food that is very fresh. It saves people a lot of time from grocery shopping and the prices are very affordable for healthy food. The company received praise for excellent customer service.

Some customers commented that some items were at the end of their life and had to be used quickly. Sometimes the company would miss a few items. But when there were problems, the customer service often resolves the problem quickly and is responsive to complaints.

Review from #CANCER #PATIENT on #GRUBMARKET.com
#APP
http:// paleoratings com/ =

Dec 19 2017
Jackie Louis
San Luis Obispo CA US

Grubmarket gave me non-organic produce to a cancer patient

I was diagnosed with cancer this past year and I depended on using a service that could help with my groceries during this recovery. I found Grubmarket from a Facebook ad, and thought I found the perfect place. After 3 orders I gave up on using them completely. The produce arrived in great condition, besides some bruising on some bananas. However, I did notice stickers on many of my other produce that had "Imported from Mexico" on them, with no indication that they were organic. I was given a refund upon my first call without much trouble, however the customer service rep, John, was extremely condescending about my situation over the phone. The following two occasions I was sent an alternative to one of my snacks that had nuts, which I am highly allergic to. After many failed attempts to reach customer service, I was able to get John who again made the entire ordeal extremely difficult. I will never use Grubmarket again!

August 5, 2019
Unprompted review

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