I got an email saying it would be in by 10:00 the next day, therefore I went over there for 10:30 the next day,v2 hour round trip, and the radiator wasn't in. I was told by the counter staff it was a... See more
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Review summary
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We are trade specialists but all retail customers can expect a warm welcome from our experienced and knowledgeable staff. We stock a huge range of parts for all makes of car and light commercial vehicles, whether you are looking for original or aftermarket quality, you can be sure of a great parts and great discounts.
Contact info
Units 21-27, The Fort Industrial Park, Dunlop Way,, B35 7AR, Birmingham, United Kingdom
- 0121 626 7971
- help@gsfcarparts.com
- www.gsfcarparts.com
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Hasn’t replied to negative reviews
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Quality products
Quality products, competitive prices excellent service.
Great
Good price, quick turnaround and polite and efficient service when I collected the item. Thanks
Rubbish service.
Rubbish service.
Promised next day delivery on online orders, ordered before 10pm.
Ordered on Tuesday because someone was definitely home on Wednesday.
Delivery comes on Thursday.
No one home.
Got to hope it turns up Friday
Useless. Waste of time.
Never again
Brilliant staff at Doncaster but you…
Brilliant staff at Doncaster but you try and order parts online and you are most out of stock. Obviously just go elsewhere it's happend the last 3 times 🙄
Excellent service
Excellent service and had my product in stock Bosch wiper blades easy to order online and pop down to pick up same day thanks GSF
Online ordering was fine
Online ordering was fine. The collection at Chessington took longer than anticipated.
Quick collection
Quick collection. Good parts, not all found on but satisfied 😊
Great prices and great customer service.
Online orders not being fulfilled and inexistent customer support
Ordered a part online on Friday and it was saying it would arrive Monday. 1 week later order still processing, chasing customer support for 2 days to get an update but nobody is responding.
Safe to say this was my last order and I'm going back to Eurocarparts as they atleast have to common sense to respond to emails.
Always efficient and friendly at good…
Always efficient and friendly at good prices
Reliable source of parts from stock.
Parts often in stock. Helpful staff. Quick service, long opening hours.
The staff at the Gaerwen Outlet on…
The staff at the Gaerwen Outlet on Anglesey, are exceptional, friendly, knowledgeable and curious, a credit to the company.
Value for money with quick and easy…
Value for money with quick and easy collection process
If I could give zero stars I would…
If I could give zero stars I would have, I ordered an air filter on the 9th Aug and after a week of nothing I contacted customer support who eventually told me it was dispatched 10th Aug which was a lie. My order was over £25 and I still paid £3.99 for delivery in 2-3 days and it said the item was in stock also a lie. I eventually got the item today after over 30 emails to customer service and getting the same lame response the item was only dispatched the day before I received it ! So frustrating and no way to run a business. Never again.
Absolutely shocking service
Absolutely shocking service. Still not received my part.
No call back. Can’t get through to anyone. Shocking.
Let’s see if I can get a refund! Should be fun!
The part was delivered to the billing…
The part was delivered to the billing address despite me phoning and online chatline telling them of the problem one week before the actual delivery. No feedback, no follow up. I've phoned and online messaged yesterday, no response even though I asked for a call back (I was 11th in the queue then, admittedly it was 4.30pm, however it is now Tuesday afternoon and no call back. I have phoned again, I've been 8th person in the queue for 20 minutes now - they are offering a call back but I fell for that one yesterday. I have also gone on the online chat, again, no response. The measure of a company is not how good it does when things go well but how good it does when things do not. I am orbiting around a system that won't let you access it. Any suggestions?
Very happy with service…
Very easy to use website thanks to the facility to input your car registration. Staff are always very helpful.
Jools.
Sent me wrong part and was impossible…
Sent me wrong part and was impossible to return for exchange stuck with part thats no use to me even though sent the correct details Reg number wont be using GSF again
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