The pick up process was great, and really smooth. The drop off was a bit chaotic, huge queue of cars which meant it took more than 30min just to drop the car. I was given a almost brand new car, wh... See more
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Mais do que uma rent-a-car somos um companheiro de viagem, uma forma sustentável de conhecer novos lugares e uma escolha sólida na hora de alugar um carro.
Contact info
Avenida Severiano Falcão 3, 2685-379, Prior Velho, Portugal
- +351 210 100 210
- customerrelations@guerin.com.pt
- www.guerin.pt
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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good localization of the rent a car in…
good localization of the rent a car in the airport, and nice price.
I forgot my driving licence and the…
I forgot my driving licence and the front desk employer was really helpful in solving this issue and this was not easy. Because of this, we finally could start our holiday without worries.
Good company
We booked mid size car and we get Ford Focus. After 3 days car shows on dislplay some trouble with automatic transmission and Aircondition doesn´t work. We were close to the airport, so I go there and tell them about this trouble and they gave me imediatelly another car (Hyundai Bayon) and all was good. Thanks for this.
Everything perfect
Everything perfect, the fact that you have an office in Lisbon airport is an added value.
No queue, already had filled online check in, very fast in the office and to get the car.
Returning back the car also very fast.
Friendly staff complements a very good experience with Guerin.
Good service and friendly people
Good service and friendly people. Would recommend.
My entire experience with Guerin was easy.
My entire experience with Guerin was great. Everything is very easy going and stress free.
I would happily rent a car through Guerin again and I would definitely recommend.
Excellent and friendly staff
Excellent and friendly staff at the Almada location. The staff helped us secure a vehicle very quickly and were very informative. We will definitely be using GUERIN in Almada on our next visit.
Spot on
Great service, very nice vehicle, strongly recommend Guerin as a car rental
Very smooth very quick and efficient.
Super Happy
The quality of the car, the service was excellent and the staff were ultra friendly and helpful.
I will be choosing GUERIN 1st from now on.
R Menton
Dublin
Wonderful, super clean new car. Great experience with Guerin!
Practically brand new car was a nice surprise!
Ease of picking up car right at airport, very little wait for service, drop off was easy and final car inspection was conducted by a pleasant and friendly staffer. Great value for money on this car rental. Thanks!
The people are so willing to work, friendly and helfpul!
The people are so willing and helfpul!
Everything went well.
This is the best rental company I have…
This is the best rental company I have used. Simple process for rental and return, the damage deposit is significant and it would make customers more comfortable if damage to vehicle isn’t just left there. I believe if you have collected for the damage, then it should be repaired. I assume this is a cost thing to companies, but the customer shouldn’t be worried if they will lose their huge deposit due to something that may have been missed. It just creates uneasiness during the rental that is unnecessary. It doesn’t make sense to charge for damage to a rim, multiple times if more than one customer scratches it and it never gets repaired. Outside of that, best experience, best rental company!
Everything went streamlined for…
Everything went streamlined for beginning to the end without unnecessary waitings.
Vehicle ok, but front tires were pretty worn out
The communication was really good with…
The communication was really good with the SMS and mailing. Location was easy to find and the service and people are kind.
The conditions of the car were great! New and clean, we love that!
From easy booking to renting a car…
From easy booking to renting a car everything has been clear and fast with a very good condition of the rented van. Staff has been very helpfull and shuttle back to the airport conluded the very good experience
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