GunBroker.com Reviews 

53,952
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,514 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the online platform's very user-friendly interface, making it exceptionally easy to browse, navigate, and discover a wide selection of diverse merchandise. Active buyers frequently mention that their overall marketplace transactions are completely smooth, secure, and deliveries arrive promptly in wonderful condition. However, some people mentioned encountering specific issues with occasional shipping delays or receiving products that did not fully match the descriptions provided by sellers. Others also noted that the website's search engine and overall mobile navigation could definitely be improved for a much better user experience.

What people talk about most

Product

Consumers find product to be positive, highlighting access to amazing items and great prices. Many reviewers... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy to... See more

Website

Clients share positive opinions on website, highlighting that it is very easy to navigate and make purchases... See more

Service

Reviewers highlight positive aspects of service, noting that purchases, checkouts, and deliveries are... See more

Delivery service

People report positive experiences with delivery_service, noting that items generally arrive quickly and as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gunbroker introduced me to the fine people at “Lock, Stock, & Barrel, from whom I have successfully won three (3) shotguns. I have nothing but great things to say about the ease of using the Gunbroker... See more

Company replied

Rated 5 out of 5 stars

Upfront pricing, effortless checkout, preferred FFL always saves & is correct. Gunbroker gives me access to all sorts of amazing products that my local shops don’t carry, & usually at lower prices!

Company replied

Rated 5 out of 5 stars

The Thompson 1927A1 was well represented in photos posted by the seller. The price was fair, based on current market. Shipping was slower than expected, seemingly due using USPS... for a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience for my first time buying a gun via an auction website. I was able to easily communicate with the seller of the item I was interested in. After winning the auction the process... See more

Company replied


Company details

  1. #4 of 8 best companies in Gun Shop
  2. #3 of 4 best companies in Ammunition Supplier
  3. #2 of 3 best companies in Archery Store
  4. #2 of 4 best companies in Hunting and Fishing Store
  5. #42 of 129 best companies in Online Marketplace
  6. #6 of 29 best companies in Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,952)

6,341 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, from bidding to check out.
GunBroker walked effortlessly to simplify the checkout process, keeping me informed of the status of my purchase.

July 21, 2026
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Rated 3 out of 5 stars

The company Buffalo Gap Outfitters in…

The company Buffalo Gap Outfitters in Franklintown, Pa. failed to mention that the revolver they sold me had scuff marks on the cylinder and the muzzle of the barrel which were not shown in the pictures…And one chamber of the cylinder fails to lock in place…They tried to make it sound like the revolver was in NEW condition and perfect…It is NOT

July 22, 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Easy to use and quick transaction

Easy to use platform. The purchase process is smooth and organized.

July 23, 2026
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Rated 5 out of 5 stars

Selling & Buying

I have been doing business off the Gunbroker.com website with success pretty much hassle free and the selection is really good of everything available. I recommend the site.

October 28, 2025
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Rated 5 out of 5 stars

Awesome as always.

Great, Fast, FFL lookup is awesome.

July 23, 2026
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Rated 4 out of 5 stars

GunBroker was great

GunBroker was great. USPS shipping is terrible.
My rifle took 12 days to ship from WI to PA.

July 14, 2026
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Rated 5 out of 5 stars

Seamless in every sense

Seamless in every sense - communications, payment and transfer of FFL information to my gun shop.

Separately, it would be nice to get a refund that has been sitting on my account for several years and I cannot get it refunded, nor applied for credits.

July 23, 2026
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Rated 5 out of 5 stars

Auto Ordinance Thompson 1927A1

The Thompson 1927A1 was well represented in photos posted by the seller.

The price was fair, based on current market.

Shipping was slower than expected,
seemingly due using USPS... for a firearm, maybe not the best choice.

Packaging was fair, but may not have been adequate, as the charging handle seemed to have been "shifted" during shipping, and with the safety selector in the position it was, the bolt seemed to get stuck halfway... Took some effort on the part of the gunsmith to address it

Test firing, with both the provided 20 round stick magazine and a drum, a few failures of founds to go into battery occurred. At this point, we're assuming that it may be due to the firearm needing to be better lubricated.

Communication with the seller before and following the sale regarding questions on the firearm and on shipping were answered quickly and professionally.

July 23, 2026
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Rated 4 out of 5 stars

All was good until it wasent

I have now made several purchases from Gun Broker.com. The first two were flawless and could not be more pleased with the seller, the site, and all communications. The last purchase, I must admit that the experience is BAD. The seller lists an item with a description and that is what I expected. What I received was not complete and I feel a bit deceived.
I feel that if you’re bidding in an on-line auction, you should get a reply to any questions asked. Not good business when there is no reply and you receive less that what was listed in the item description.

July 27, 2026
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