GunBroker.com Reviews 

53,878
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality products available, stating that items consistently match their descriptions and offer great overall value. Consumers find the website simple to navigate and user-friendly, making transactions smooth and straightforward from start to finish. However, some people mentioned that shipping can occasionally be slow or delayed depending on the courier and the location. A few consumers also noted occasional issues with items arriving incomplete or requiring unexpected cleaning upon delivery. People additionally expressed a desire for improved website navigation and better search tools to find specific items more easily.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the great selection and accurate item... See more

User experience

People report positive experiences with user experience, highlighting that websites are extremely easy to... See more

Website

Users describe positive interactions with website, highlighting a great selection of items and an easy-to-use... See more

Service

Reviewers mention positive feedback about service, noting that the entire process from start to finish is... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience for my first time buying a gun via an auction website. I was able to easily communicate with the seller of the item I was interested in. After winning the auction the process... See more

Company replied

Rated 5 out of 5 stars

The Thompson 1927A1 was well represented in photos posted by the seller. The price was fair, based on current market. Shipping was slower than expected, seemingly due using USPS... for a... See more

Company replied

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied


Company details

  1. #4 of 8 best companies in Gun Shop
  2. #3 of 4 best companies in Ammunition Supplier
  3. #2 of 3 best companies in Archery Store
  4. #2 of 4 best companies in Hunting and Fishing Store
  5. #42 of 129 best companies in Online Marketplace
  6. #6 of 28 best companies in Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,878)

6,263 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

It was a straightforward transaction. Communication was excellent. I would not hesitate to work with GunBroker.com

July 20, 2026
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Rated 1 out of 5 stars

Gunbroker doesn't vet its sellers?! Apparently not.

Can't trust this website. There was a seller who was a scam/fraudulent seller and they took my money and didn't ship the merchandise or respond to messages. Gunbroker essentially said it's up to the seller to refund me even though they have a clear policy where they are supposed to refund the buyer. Will NOT be buying from this website again as they apparently do not vet their sellers and do not stand behind their buyers.

July 15, 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

expo

It was just fine.

July 20, 2026
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Rated 5 out of 5 stars

New Gun

Everything was easy and went as planned.

July 20, 2026
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Rated 5 out of 5 stars

You can trust GUN Broker

I’ve purchased several firearms on Gun Broker. This and all my previous purchases have gone very smoothly.

July 20, 2026
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Rated 4 out of 5 stars

delivery is key

Gun Broker needs to provide tracking for shipping. Job is complete when delivery is acheived...

July 20, 2026
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Rated 5 out of 5 stars

Good site for used firearms

Seller communication was very good. Description of the item was accurate. It was easy to find an FFL in my area to receive the item

July 20, 2026
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Rated 5 out of 5 stars

Straightforward and non eventful…

Straightforward and non eventful ordering process. Great communication with seller and buyer.

July 20, 2026
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Rated 5 out of 5 stars

Great value

Great value, wonderful product. Easy payment methods and fast shipping. What more could you want in firearms? 🫡

July 20, 2026
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Rated 5 out of 5 stars

All went well

July 20, 2026
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Rated 5 out of 5 stars

Impressive

Impressive! The transition , purchase and shipping were impeccable. The Vendor however… was a bit pricey nickel & diming me to death w/fees. GB user experience was tops throughout!

July 19, 2026
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Rated 5 out of 5 stars

Site works for me

Site works for me. I have found excellent prices on several firearms. Gunbroker ratings of the individual sellers is helpful. Communication is great.

July 20, 2026
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Rated 5 out of 5 stars

Gunbroker makes buying firearms from…

Gunbroker makes buying firearms from across the country very easy. They have my local gun dealer’s FFL on file and everything always goes smooth from bidding to paying to receiving firearm

July 20, 2026
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Rated 5 out of 5 stars

I have used the Gunbroker site as a resource for valueshave used the Gunbroker site for…

I have used the Gunbroker site for years to find things that are never available locally. I have also used it as a guide to know the true value of certain guns. My experience with Gunbroker has always been positive. It is also a good resource for discovering that is hot and what is not as hot as far as demand and value goes.

July 19, 2026
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Rated 1 out of 5 stars

I won the auction

I won the auction, promptly paid for the firearm, that part was great, BUT then for some unknown reason gunbroker locked my account that had been being used for 26 years, with a bright red label and stated contact customer service. Sent an email, was answered 20 hours later and was very vague! You need to send us this information to verify your account, did not know if i had been hacked, if my financial information was at risk, attempted to send the requested information,again 20 hours later was told they could not open the documents that i sent, again a wait, no number to call, limbo! Was called by phone two days later by customer support to see if they could do anything to help, nice jesture but no thank you.not what you did but how you went about doing it
Well, its been almost a week since i put this review on here, about two days in gunbroker said they would get back with a response, i am still waiting to see what that response is, if they can lock your account without any reason kinda makes you wonder?

July 17, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

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