GunBroker.com Reviews 

53,895
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of quality products available, stating that items consistently match their descriptions and offer great overall value. Consumers find the website simple to navigate and user-friendly, making transactions smooth and straightforward from start to finish. However, some people mentioned that shipping can occasionally be slow or delayed depending on the courier and the location. A few consumers also noted occasional issues with items arriving incomplete or requiring unexpected cleaning upon delivery. People additionally expressed a desire for improved website navigation and better search tools to find specific items more easily.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the great selection and accurate item... See more

User experience

People report positive experiences with user experience, highlighting that websites are extremely easy to... See more

Website

Users describe positive interactions with website, highlighting a great selection of items and an easy-to-use... See more

Service

Reviewers mention positive feedback about service, noting that the entire process from start to finish is... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience for my first time buying a gun via an auction website. I was able to easily communicate with the seller of the item I was interested in. After winning the auction the process... See more

Company replied

Rated 5 out of 5 stars

The Thompson 1927A1 was well represented in photos posted by the seller. The price was fair, based on current market. Shipping was slower than expected, seemingly due using USPS... for a... See more

Company replied

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied


Company details

  1. #4 of 8 best companies in Gun Shop
  2. #3 of 4 best companies in Ammunition Supplier
  3. #2 of 3 best companies in Archery Store
  4. #2 of 4 best companies in Hunting and Fishing Store
  5. #43 of 130 best companies in Online Marketplace
  6. #6 of 28 best companies in Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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Asks customers to review

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4.6

All reviews

(53,895)

6,278 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great, easy to use.

July 29, 2026
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Rated 5 out of 5 stars

They worked to correct my account but…

They worked to correct my account but did not remove the inapplicable negative feedback i received from the non responsive seller.

July 29, 2026
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Rated 5 out of 5 stars

Awesome service

Awesome service

May 9, 2026
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Rated 5 out of 5 stars

Fabulous 2A website!

Fabulous 2A website for all firearm related gear you could ever need or want!

July 29, 2026
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Rated 4 out of 5 stars

Gunbroker good

Gunbroker good. Payment method too complicated.

July 28, 2026
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Rated 1 out of 5 stars

GunBroker only protects sellers. NOT buyers!

I had a seller refuse to complete on a penny start auction that I won. The seller then claimed I refused to pay AFTER I had provided GB with all the interactions with the seller. GB then suspended my account. GB subsequently restarted my account and declared case closed. Meanwhile the seller has relisted the item twice more with no consequences.

July 28, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Great business model with a perfect…

Great business model with a perfect accomplishment rating for all my transactions so far.
Endless browsing or shopping experience, managing all the buyers and sellers with all their own needs and wants, all within a very well built, maintained, and secure website.
Well done Gunbroker.com and keep it up.

July 29, 2026
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Rated 5 out of 5 stars

Quick shipping

Quick shipping, recognizing saved credit cards, accurate shipping information. It went too easy.

July 29, 2026
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Rated 1 out of 5 stars

Order not fulfilled

I was promised and bought a certain gun by Ceasefire Liquidators and they did not deliver the gun as advertised. I contacted them and we still do not have a suitable resolution from them and you have not responded to my email. Terrible experience from them and Gunbroker. Negative reviews incoming. Call me if you care. Tik Tok. Michael you have my number

July 26, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Gunbroker introduced me to the fine…

Gunbroker introduced me to the fine people at “Lock, Stock, & Barrel, from whom I have successfully won three (3) shotguns. I have nothing but great things to say about the ease of using the Gunbroker platform. They acknowledge your bid & inform you if you have been outbid for a particular weapon. They immediately inform you if you have won an auction so that you can start the payment process. All in all, a most satisfying way to go.

July 29, 2026
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Rated 5 out of 5 stars

GunBroker.com sellers avoid California…

GunBroker.com sellers avoid California orders. Using an FFL ensures compliance; Use ShipMyGun etc. There are over 3.2 million gun owners. California buys 1 million firearms annually. 3rd in the country.

July 27, 2026
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Rated 5 out of 5 stars

No Problems

Every transaction has been effortless. Well done Gunbroker

July 15, 2026
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