Hackney & Leigh Estate Agents Reviews 

Kiera at the Arnside office could not have done more to help us. We were purchasers and she was doing her best for her clients but she also did her best for us. Queries were answered quickly and fully, she kept us informed and she always went the extra mile. What could have been a stressful situation was made much better due to her reassurance and support.

We had a very positive experience with Hackney and Leigh and can't recommend them enough. As tennents in a property that was getting sold, we were treated respectfully and considerately by the agents. Communication was great from beginning to end. Thank you for looking after us.

We recently bought a property through Hackney & Leigh Windermere and couldn’t be happier with the experience. From the very first viewing right through to completion, the whole process was smooth, professional, and stress-free.

A huge thank you to Sonia and the entire team—nothing was ever too much trouble. They were always friendly, responsive, and willing to go the extra mile to help with any questions or concerns we had along the way.

Sale of our property has just gone through, Nicole and her colleagues have been amazing, very efficient and on the ball with every aspect of the sale.
Thank you, will definitely use Hackney & Leigh again.

Many thanks to all concerned at the Windermere office for the sale of our property. Appreciated for the personal contact and kind attention.
Special mention to Mike Graham for his support.

Tried to sell our house through them - poor service from start to finish. Quality of marketing materials was poor, virtually no contact in the first 6 months - improved slightly when I complained about it. Decided to switch agents - have bought and sold several properties and they’re the worst I’ve used.

Very friendly and helpful team.
They gave helpful and very good advice on selling our house

If i could give zero stars I would .
failed to follow through with fixing problems within the house.
they were made aware of several issues during us living there and charged us a cleaning fee when we left even though it was an absolute pig state when we got it!!
had numerous altercations with a particular member of staff who has no people skills whatsoever! and was greeted with a very unprofessional rude attitude from Claudia long when trying to collect some belongings! Would never use again.

Excellent communication and efficient service from start to finish, with regular progress reports, from initial contact through to agreed sale. Nothing but positive experience from their team.

1st class service from house valuation to sale completed 👌

The whole team have been so helpful ,friendly and efficient during the selling of my property and then going on to buy a property as well . I can’t thank you all enough ,

Hackney and Leigh provide an excellent service. Extremely responsive and provision of expertise in the market.
Highly recommend their services.

Windermere Office
A great team supported us from start to finish in the successful sale of our property . Particular thanks to Nicole, Jacqui and Sonia in the office , very responsive in action and great customer service . Also special thanks to Derek Hackney who made the start of the process so personal when viewing the house and guidance.

Awful. Trying to rent a property in Penrith. We had to wait to view at a time that was convenient for them ( not us the customer!). Then heard nothing.
However found out by looking on rightmove that the property had been let to someone else.
Absolute joke. No customer care or thought for the very stressed out families trying to relocate.

I have been using Hackney & Leigh Letting Agents for some time as a Landlord. I would not trust them with a dolls house let alone a real house. They ignore Contracts and do exactly as they please because they can, Landlords have no protection whatsoever. H&L ignored damp in my house and failed to put various things right. They contacted an electrician to fix a toilet, that's how useless they are. They have been requested to pay me compensation by the Ombudsman 2 weeks ago which has not been received. They did not respect my property and seemingly don't respect the PRS either. I hope Karma serves them well.

Charlie and Tonia looked after us extremely well when we sold our property. They worked really hard at making sure good communication between parties, and were extremely professional. I would have no hesitation in recommending them

We have just purchased a house through Hackney & Leigh and I would like to thoroughly commend them on their helpfulness and the proactive role of their staff. We had a 'difficult' solicitor involved in the sale and the H&L team were really helpful pushing them along and passing messages between the vendor and ourselves. I would certainly recommend Hackney & Leigh and would certainly use them in the sale of any property in the area.

Great experience with every member of the team at Hackney & Leigh... As a first time buyer, I felt put at ease at every step of the purchase process, with all concerns and questions being answered swiftly by the very friendly team at the Windermere office. Special thanks to the lovely Nicole for her help and guidance during the purchase... I'm so happy to be settled in my beautiful new home!

Hackney and Leigh are a top quality company
We regularly have dealings with the Ambleside and Windermere branch and we think they are HIGHLY PROFESSIONAL AND EXTREMELY HELPFUL
We have recently purchased a house through the Ambleside branch and have found Charlie, Tonia, Claudia and Sue to be so friendly , excellent clear communication and very efficient indeed. Super Dynamic!
We can’t praise them high enough and want to say THANK YOU for assisting us in a smooth successful outcome
Mike and Sonia at Windermere are equally accommodating and provide a great service
Always a pleasure to deal with them

I bought a property in Coniston, Cumbria through Hackney and Leigh. The staff were very helpful in sorting out problems and minimising delays. Tonia helped to secure the sale and then Claudia was excellent in sales chasing. Highly recommended.