Halo Holidays Reviews 

4,657
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and accommodating when organizing complex travel arrangements and finding affordable flights. People note that the booking process is extremely smooth, efficient, and entirely stress-free from the initial stage to the finish. Some reviewers were not happy with the lack of communication and poor customer support when trying to resolve complaints or get necessary assistance after completing the booking. A few consumers also mentioned encountering unexpected changes or difficulties regarding their travel details without receiving prior notification or proper guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be exceptionally reliable, praising staff members for providing smooth and... See more

Holidays

Customers consistently note positive experiences with holidays, praising the smooth booking processes,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting smooth transactions and excellent... See more

Customer service

People report positive experiences with customer service, noting that agents are very patient, accommodating,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ella Adams has always been extremely helpful and supportive especially to us, senior citizens. We have been booking our flights with halo Philippines for at least 4 years now and Ella has been helping... See more

Rated 5 out of 5 stars

Finding a return flight home was becoming a massive headache until Halo Travels reached out. Working with Liza Mendoza was an absolute breeze! She was patient, clear, and answered all of my queries. I... See more

Rated 5 out of 5 stars

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for... See more

Rated 5 out of 5 stars

The gentleman that looked after me, Mason was amazing all the way through. Ensured all details were correct and managed all the times for transfers via bullet train and hotel. Everything was well expl... See more


Company details

  1. Travel Agency

About Halo Holidays

Written by the company

Halo Travels & Tours

Your Award-Winning Travel Partner

Book with Confidence with a British Travel Award Winner

Halo Holidays is a leading travel agency in the United Kingdom, and we're proud to announce that we've been awarded Gold in the British Travel Awards 2024! This prestigious award recognizes our commitment to providing exceptional travel experiences and outstanding customer service. So, whether you're dreaming of a relaxing beach getaway, an exciting city break, or an unforgettable adventure, you can book with confidence knowing you're in expert hands.

Your Holiday, Our Passion

Established in 2018, Halo Holidays specializes in crafting the perfect holidays with amazing deals, from budget-friendly flights and tailor-made travel packages to luxurious business class escapes. We're dedicated to providing you with the best travel experience possible, with a focus on personalized service and unbeatable prices.

Why Choose Halo Holidays?

  • ATOL Protected: Your holiday investment is safe and secure with our ATOL protection.
  • Expert Travel Consultants: Our team of qualified and experienced travel consultants is here for you every step of the way, from planning and booking to providing 24/7 support throughout your trip.
  • Tailor-Made Holidays: We specialize in creating bespoke holiday packages to over 300 destinations worldwide, ensuring your trip perfectly matches your interests and budget.
  • Affordable Travel Options: We offer a range of options to suit all budgets, from cheap flight deals to luxurious travel packages.
  • Personalized Service: We value each and every one of our clients and strive to provide personalized service that exceeds expectations.
  • Your Satisfaction is Our Priority: We're committed to ensuring you have a stress-free and enjoyable holiday, taking care of every detail so you can focus on making memories.

Plan Your Next Adventure with Halo

From stunning beach destinations to bustling city breaks, Halo Holidays has it all. Let us be your trusted travel partner and help you create the holiday of a lifetime. Contact us today and start planning your next adventure!

Last Minute Deals

All Inclusive Holidays

All Destinations

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(4,657)

434 reviews in the last 12 months

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Rated 4 out of 5 stars

Booking with Ms Ella

Halo Flight thru Ms Ella helped us find reasonable ticket for the flight for our upcoming holiday to Philippines this coming 31 of December 2026. We asked her to arrange for a wheelchair for me at the airport there and back and to find out for us if taking with me my motorised scooter would be free of charge. Thankfully, Turkish Airline responded straight away on the day and after sending the requirements, we have been approved. So, a massive thank you Ms Ella for your patience and being accommodating in answering my husband's queries. I am giving you, 4* for now, and then, if I find no hassle travelling as a person with disability thru Halo flights, I will be coming back to give another review about my experience.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

December trip to the Philippines.

Vanessa had been very helpful to find a flight for me which is affordable & suits my preferable dates.
She had been very nice & very approchable person.
This is my 3rd time booking with her & i haven't encountered any problem.
I would recomend Vanessa if you need assistance.Thank you.

August 2, 2026
Rated 5 out of 5 stars

MY HALO EXPERIENCE

For the first time I inquired, the staff were patient, responsive and honest with all the information. She explained the process clearly so I was not confused with the req., fees and timeline. She gives me clear information, communication and proper guidance. Thanks and God Bless!

July 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Customer service

I tried to reach out to Halo holidays regarding my complaint. I would like to escalate the complaint as the discussion with halo holidays have not been helpful. Does anyone know whom to approach regarding the issues we faced during our trip planning to Japan in march / April 2026. It has been more than three months but not able to get any resolution from halo holidays.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Vanessa is as great as ever since I…

Vanessa is as great as ever since I started having my reservations with her. She really find a way where I can spend less, and advises me what’s the best. That until the end of the journey, she is always there to approach if anything comes.
I really can recommend her to anyone who would love to have someone, not as a travel agent but someone who treats you as a family in assisting you with your travels.

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I just like to commend Halo Philippines…

I just like to commend Halo Philippines for helping me secure a ticket for my holiday this coming Christmas season. We all know that this around is the most challenging and expensive time of the year to get a value for money ticket.

Special mention to Ella Adams for being helpful and patient with me. She always update me on the current fares on airlines that i asked her to check.

Looking forward to doing more transactions in the next holiday.

Thank you again to Halo Philippines and Ella!

July 28, 2026
Unprompted review

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