Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... See more
Company replied
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See what reviewers are saying
I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... See more
Company replied
TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... See more
Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... See more
Company replied
Company details
Written by the company
We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers
Contact info
Kelham Street, DN1 3QZ, Doncaster, United Kingdom
- 01302 279234
- sales@hanicks.co.uk
- www.hanicks.co.uk
4.4
Excellent
471 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hanicks Ltd
Thank you for the great review! We’re glad to hear you found our parts competitively priced and that your order arrived quickly. At Hanicks we aim to offer reliable boiler and heating spares, fast delivery, and excellent value, so it’s great to know we hit the mark.
If you need any parts or support in the future, we’re always here to help!
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Product was accurately described and…
Product was accurately described and delivered promptly on time. Well packaged it also matched the description. Would definitely recommend.
October 28, 2025
Unprompted review
Very knowlegable and polite young lady…
Very knowlegable and polite young lady answered my questions and sorted out my order immediately.
My thermostat and receiver arrived at 9 00 next morning.
Excellent company to deal with
October 23, 2025
Unprompted review
Reply from Hanicks Ltd
Thank you for the great review Peter! We’re really pleased you had a good experience with Hanicks heating and spares. It’s great to support local engineers/installers in Doncaster and nationwide to help them get the boiler spares and plumping parts they need. If you ever need heating spares or parts in Doncaster again we’ve got you covered!
Great job got it right first time
Great job got it right first time
October 22, 2025
Unprompted review
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Part was packaged well and arrived…
Part was packaged well and arrived quickly. Part was as described and fitted well.
October 10, 2025
Unprompted review
2nd one now installed easily and…
2nd one now installed easily and working well
October 7, 2025
Unprompted review
Substandard service no response to…
Substandard service no response to enquirers about goods that are delayed. When you complain they respond with a smiley face emoji I strong advise not to use this business.
September 26, 2025
Unprompted review
Reply from Hanicks Ltd
Unfortunately we have little or no control over items when they leave us. We can only apologise for courier delays and we ask you to be understanding.
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Fantastic
Fantastic
Delivered to me quicker than any local supplier could get it. Excellent service. I will use them again.
September 22, 2025
Unprompted review
Reply from Hanicks Ltd
Hi Paul & Gill, thank you for your 5 star review. We are delighted that your boiler part arrived quickly and resolved the issue. At Hanicks Ltd in Doncaster, we specialise in boiler parts and heating spares for Baxi, Worcester, Vaillant, Ideal, Potterton, Glow worm and more. We stock genuine, compatible and hard to find obsolete items, with next day UK delivery available. If you ever need help with GC numbers, Fits Appliance(s) checks, or selecting the right valve, fan, PCB, thermostat or sensor, our team will be happy to help. Thank you again for choosing Hanicks. Your support means a lot to our family run business.
Simple settings and on quite a high…
Simple settings and on quite a high spec product for the price point. Even a novice like myself able to replace old thermostat with the receiver and control unit.
Only watch out is if batteries are to be included, flat ones don’t help.
Nice device though.
September 22, 2025
Unprompted review
Reply from Hanicks Ltd
Hi K Agnew, thank you for the great review. We are delighted the Hanicks Honeywell Pro CM927 CM921 CM727 CM721 Mk2 wireless room thermostat and receiver (HAN16216) is working well for you. It offers 7-day programming, four time schedules per day, a large easy-to-read display, Boiler Plus features and comes pre-bound to the receiver for quick set-up.
Hanicks
It’s a direct replacement for CM927, CM921, CM727 and CM721 models and will bind with BDR91, HC60NG, R6660D and the R8810A OpenTherm Bridge, making upgrades straightforward.
Hanicks
As a family-run business in Doncaster, Hanicks Ltd stocks quality heating controls and offers next-day UK delivery on many lines. If you ever need help with binding or programming, our technical team is on hand by phone or live chat. Thanks again for choosing Hanicks!
Easy to set up
Easy to set up. Just follow the clear instructions.
September 21, 2025
Unprompted review
Reply from Hanicks Ltd
Hi Mr Crook, thank you for the great review. We are delighted the Hanicks Honeywell Pro CM927 CM921 CM727 CM721 Mk2 wireless room thermostat and receiver (HAN16216) is working well for you. It offers 7-day programming, four time schedules per day, a large easy-to-read display, Boiler Plus features and comes pre-bound to the receiver for quick set-up.
Hanicks
It’s a direct replacement for CM927, CM921, CM727 and CM721 models and will bind with BDR91, HC60NG, R6660D and the R8810A OpenTherm Bridge, making upgrades straightforward.
Hanicks
As a family-run business in Doncaster, Hanicks Ltd stocks quality heating controls and offers next-day UK delivery on many lines. If you ever need help with binding or programming, our technical team is on hand by phone or live chat. Thanks again for choosing Hanicks!
Reply from Hanicks Ltd
Thank you for the review We’re really pleased you had a good experience with Hanicks heating and spares. If you ever need heating spares or parts in Doncaster again we’ve got you covered!
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Contacted to locate obsolete Boiler part
Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availability and price. As promised she called back and luckily they could source my request. Luckily this averted having to replace the boiler, which I could not afford. Although the part was expensive, they sent it out that day, arrived as promised the following day, it was exactly the part, which my heating engineer fitted today. All good and thank you.
September 9, 2025
Unprompted review
Reply from Hanicks Ltd
Thank you for your thoughtful review and for taking the time to share your experience.
Would definitely recommend this company
Purchased a few things from hanicks now and been pleased with purchases every time. The best thing ever is the ONE SHOT instant drain cleaner. Good prices and speedy delivery 👍
September 2, 2025
Unprompted review
Excellent company
Excellent company. Very quick delivery - many thanks!
August 31, 2025
Unprompted review
Replacement fan for an old boiler
I needed a replacement fan for an older WB 24i boiler. Ordered from Hanicks based upon others reviews. Fan arrived on day they said it would. Fitted it same day and working well. I can add a positive review of sales and delivery
August 27, 2025
Unprompted review
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Fantastic quick service
Fantastic quick service, friendly, no issue a problem, fast delivery service.
July 17, 2025
Unprompted review
Had a slow kitchen sick and wow
Had a slow kitchen sick and wow this is amazing. Brilliant stuff.
July 15, 2025
Unprompted review
Reply from Hanicks Ltd
Thank you
Fantastic from start to finish,
Fantastic from start to finish,
Reply’s to emails straight the way.
And the part is so easy to fit less than 5 minutes.
Thanks a very happy customer.
July 11, 2025
Unprompted review
Reply from Hanicks Ltd
Thank you for taking the time to leave a review
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