Very good efficient driver. Comfortable drive. Driver kindly offered to phone the office when I commented that I thought I had been quoted £10 less than the confirmation text said. The office conf... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Veysel was very helpful. Always friendly and polite. Great service. Imran, Stuart, Muhammed, Adele, Joel and all the other drivers are great as well. I like how easy the booking process is and that yo... See more
Company replied
Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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My experience of using Happicabs
Due to temporary health reasons I have had to make many calls on my local Happicabs. They have always managed to provide transport when required and the drivers have always been pleasant and helpful. What more can I ask!
April 22, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon James, thank you so much for your kind words. I am thrilled we are continually meeting your expectations and I hope we continue to do so in the future.
Charged £5 for cancelling a trip
Booked cab and pre paid but unfortunately I had to cancel, whilst I paid 36.10 for the trip I was refunded 31.10 so needless to say I won't use this service again
April 16, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon Patrick, this is company policy and is stated in our terms and conditions.
Five star Grace.
My driver Grace was very prompt and got me to my destination in good time. She was very pleasant and conversational which made my journey more enjoyable.
April 17, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon Grace. Thank you so much for your kind words. It is much appreciated by myself and my team. I will also pass your kind words on to Grace who I am sure will also be thrilled that she met your expectations during this journey.
Just had another great lift with Glen
Just had another great lift with Happicabs in Chelmsford. Glen is always entertaining and has got to know the family really well. He’s reliable, friendly, and makes the journey enjoyable every time. Highly recommend him and the whole team. 5 stars! 🚖
April 15, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon Chris. Thank you so much for your mind words. It is much appreciated by our entire team and I will be sure to pass on your kind words to Glen who will be as equally delighted. Kind regards
First class from Happicabs thank you
First class from Happicabs thank you
April 11, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon Lee, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations in the future.
Reply from Happicabs - Essex Taxi Service
Hi Lorraine, thank you for your kind words. It is much appreciated. I sincerely hope we continue to give you the service you deserve during your next journey with us.
Turned up late - missed train
Turned up 15 mins late to pickup and ended up missing train so had to sit at station for an hour. Booked well in advance so no reason to be late
April 11, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Afternoon Ben, I have sent you a request for further information so I can look into this for you. I would be grateful if you could respond. Kind regards
On time always polite great cab firm 👍
On time always polite great cab firm 👍
April 11, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon Sam, thank you so much for your kind review. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Brian!
I had Brian. Absolute guy he was, had great music playing (you can choose your own song with a device in the back) he has party lights, it was absolutely amazing
April 5, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Freddie, thank you so much for your very kind review. I am thrilled you enjoyed our party bus and that Brian looked after you. sincerely hope we continue to meet your expectations during your next journey with us,
The taxi driver has been very helpful
The taxi driver has been very helpful
April 4, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Elvira, thank you for your kind words. it is much appreciated by our entire team. sincerely hope we continue to meet these standards during your next journey.
Easy to book good price and a great…
Easy to book good price and a great driver couldn’t be happier
April 1, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Stuart, thank you for your kind words. It is much appreciated by our entire team. sincerely hope we continue to meet your expectations in the future. Kind regards
Taxi driver was very well experienced…
Taxi driver was very well experienced and friendly, helped me with luggages. Overall wonderful experience with very reasonable price.
March 28, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon, thank you for your very kind words. It is appreciated by our entire team. I sincerely hope that we continue to meet your expectations should you decide to use our services again.
Reply from Happicabs - Essex Taxi Service
Good afternoon Danielle, thank you so much for your kind words. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us. Kind regards.
Good taxi service
I have used this company on a number of occasions and have always been happy with the service they provided. The online booking system is easy to use, and all drivers have been friendly and efficient
March 25, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening, Thank you so much for your kind words. I am thrilled that we have met your expectations and hope we continue to do so should you require our services in the future.
Driver when you said she would and looked after two elderly people well
Cab arrived on time. Driver helpful and courteous.
March 25, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Miall, thank you so much for your very kind review. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Abu was punctual and friendly
Abu was punctual and friendly, good service all round
March 22, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your very kind words. I am thrilled that Abu met your expectations and I sincerely hope we continue to do so in the future.
Love Happicabs
Love Happicabs, fast service, on time and friendly drivers. Thank you
March 20, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Julie, thank you so much for your kind words. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Prompt arrival and friendly driver.
Prompt arrival and friendly driver.
March 20, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Donna, thank you so much for your very kind words. It is appreciated by our entire team. I hope we continue to meet your expectations during your next journey.
First class service …
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite and engaged in a conversation on our journey. You could have a laugh with him.
From this and previse experiences this is the only taxi company we will ever use.
March 19, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Martin. I am so glad we met your expectations on this occasion and I genuinely hope we continue to do so in the futute.
Unbelievable..in times of need …
Unbelievable..in times of need ….
We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral promptly… fantastic driver very polite and helpful ….. 5* thank you
March 19, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Na, I am so glad we were able to give you the service you deserve on this occasion. I sincerely hope we meet your expectations should you need us again in the future.
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