Happy Shuttle Cancun Reviews 

Reserved a private shuttle in advance and still waited over an hour for the driver to show up. Very disappointed with Happy Shuttle.

From the booking process to the travel reminders and confirming all of our travel information, this shuttle company was incredibly thorough and made everything so easy for two people visiting Cancun for the first time. The drivers were friendly, professional, and always on time. We felt completely taken care of from start to finish. Highly recommend, and we will definitely be using this service again!!

Was 25 minutes late picking us up for flight home. Had to call and find out why

My flight was 4 hours delayed and i had to get to the ferry to cozumel before the last one. I told the attendant at the cancun airport that it was a rush, but they put other passengers ahead of us and our driver finally showed up 1 hour later. No sense of urgency. My family of 5 barely made it to our boat.

Happy shuttle will always be my goto for airport transportation. The service was excellent for both to and from the airport and the drivers rocked.

Driver on time. Courteous and friendly. Competitive pricing. We used last two years and completely satisfied.

Always clean, safe and reliably on-time. Makes moving around Cancun much less of a headache!

Don’t pay for the more expensive option. It is just a different vehicle. We thought it included alcohol. It was $100 more.

Great service - professional, on-time, safe transportation to and from the airport.

They are not reliable and should not be counted on for return transport. While we had a great experience with Happy Shuttle from the airport, for our return trip, they just didn't show up to pick us up and when we tried to contact them for assistance, they took a long time to respond and offered no alternatives. We had to pay extra to another service and almost missed our flight since they had taken so long to respond. I would strongly recommend an alternative.

Easy to find at the airport. Very friendly and helpful. Driver was friendly and quick. Return pickup was on time and very helpful. Will definitely use again on ou next trip to Mexico.

I had a wonderful experience using Happy Shuttle again for my trip from Cancun to Playa de Carmen. The drivers were fantastic, and there were no issues throughout the journey. I highly recommend Happy Shuttle for their excellent customer service and reliable transportation.

Prompt service , timely and professional

This was the first time we have used Happy Cancun. The service was good, though we had to wait longer than we normally do. It would be great if the booking option, had the Garden Lobby of Royal Sands as an option as there was a mix-up where to pick us up for the transfer to another hotel. Overall it was a good experience. Drivers were kind and professional.

Booked the round trip from Airport to Ferry Terminal and back again. Everything worked as it should do. Polite and friendly staff and we will use Happy Shuttle again. Thank you.

Happy shuttle always comes thru when we need a ride to our final destination. Our last driver Atiel was very friendly and attentive to our needs. Highly recommend Happy Shuttle Cancun.

Happy shuttle was great! Communication, instructions, service, all 10/10! We used them for a round trip shuttle service to our resort, and both drivers were so kind and gave us some helpful information to make our trip better. I would definitely book with them again!

Fast reliable service. I use this company all the time and they've never disappointed me!

We booked Happy Shuttle in January for our family trip, and we are so glad we did. It was a wonderful experience from start to finish.

We were notified well in advance about where the driver would meet us, which made the arrival process easy and stress-free. The staff was friendly, attentive, and ensured that we did not have to wait for our shuttle. Once on board, the driver was welcoming and attentive, and even had some cold beers available for us. It was a great way to start our family vacation.

The ride was comfortable, the shuttle was spotless, and the air conditioning was a huge plus in the Cancun heat. On our return trip, the shuttle arrived right on time, and our driver shared interesting information about the history of Cancun. We really enjoyed learning more about the area during the ride.

We highly recommend Happy Shuttle to anyone looking for a smooth, comfortable, and enjoyable ride to and from their resort. Their excellent service helped make our vacation even more memorable.

All of you were fantastic! Thank you so much for the excellent and friendly service! Appreciated your flexibility and always felt like I was a friend being helped to my destination! Thank you!