Harrod Horticultural Reviews 1,023

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more

Rated 2 out of 5 stars

Awful packaging led to damaged arch. Sadly I don’t appear to be able to upload photos, however the packaging I received my arch in was rubble sacks with zip ties at the end!!! When my arch arrived... See more

Company replied

Rated 1 out of 5 stars

I have used this company many times with no problem. The quality is very good. Unfortunately on this occasions their delivery company claimed to have delivered all 4 parcels but only 3. As... See more

Company replied

Rated 5 out of 5 stars

Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more

Company replied

Company details

  1. Garden
  2. Garden Center
  3. Garden Furniture Shop
  4. Land Allotment
  5. Outdoor Furniture Store

About Harrod Horticultural

Written by the company

Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.

Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.

Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.

SOCIAL MEDIA

Instagram - @harrodhorticultural

Facebook - @harrodhorticultural

Twitter - @harrodhort

Pinterest - @harrodhort

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Good products

Good products, delivery time a little slower than I would have liked to be honest. However ok once we received them.

April 9, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and apologies for the delays you experienced.

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Rated 5 out of 5 stars

Excellent service

Excellent service, even down to supplying a small tin of enamel paint to cover up a scratch.

April 1, 2023
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Reply from Harrod Horticultural

Thank you for your kind review.

Rated 5 out of 5 stars

First class service

Super speedy delivery.
Very well packaged and an excellent product.

April 8, 2023
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Reply from Harrod Horticultural

thank you for your kind review it really is appreciated.

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Rated 5 out of 5 stars

Raised bed

Well made and easy to assemble, (not by me), much quicker with power screwdriver, but don’t forget to order the liner at the same time. 18” high less bending for me and hopefully hare proof.

April 8, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the raised beds.

Rated 5 out of 5 stars

Pleased with this purchase

Pleased with this purchase, good quality and blends in to the garden better than I though it would. Plenty of height for plants and keeps the fish, dogs & grandchildren safe.
Would recommend having help to put together and netting definitely simpler to fix with 2 .

April 6, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and so pleased you are happy with the pond cover.

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Rated 5 out of 5 stars

Metal Roman Arches

This is a second purchase of Roman arches from Harrod Horticultural. They fit together well and are great quality as well as looking good.

April 5, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased to hear you are happy with the Roman Arches.

Rated 5 out of 5 stars

Beautiful furniture in daily use

Beautiful furniture in daily use. The delivery team were extremely helpful delivering late in the evening on what was a very long day for them, to find the table couldn’t be put together they reloaded it on the van and returned with a replacement the next day.

April 2, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased to hear you are happy with the furniture and glad the table could be replaced quickly for you.

Rated 5 out of 5 stars

The 2 tier plant support is really…

The 2 tier plant support is really useful for tall plants that also have lower growth. The product is good quality although it's already rusted and I think a better finish is achieved when supplied 'unrusted'. It arrived in good time and was well wrapped.

April 1, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased you are happy with the plant supports.

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Rated 5 out of 5 stars

The click and lock cage is very good…

The click and lock cage is very good for strange shaped plots is a strong cage for fruit . The net is very good and birds can land on it and not get tangled.

April 12, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and really pleased to hear you are happy with the cage.

Rated 5 out of 5 stars

Fruit cage repair

found exactly what I needed at your store, fairly priced snd doesn't delivery

March 31, 2023
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Reply from Harrod Horticultural

Thank you for your kind review.

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Rated 5 out of 5 stars

Arrived on time

Arrived on time. Packed well.

March 29, 2023
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Reply from Harrod Horticultural

Thank you for your kind review.

Rated 4 out of 5 stars

Wrong Obelisk legs but quickly resolved by Harrod

Ordered 3 garden obelisks. Delivery a bit slower than expected but not a problem. Organised other family members to help assemble and place over existing planted roses. Found that a pack of two legs were for a different obelisk. Harrod sent replacements (4 legs) quickly which was good. Happy with product and ease of assembly and they set off that part of my garden well.

April 9, 2023
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Reply from Harrod Horticultural

Thank you for your kind review and pleased that the issue was resolved quickly.

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