Hartleys Homeware & Furniture Reviews 

12,509
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their robustness and how well they meet needs. Many people highlight the efficient and prompt delivery service, often arriving earlier than expected, along with clear communication. The ordering process is consistently described as straightforward and easy to use, contributing to a positive overall service experience. However, some customers noted issues with product condition upon arrival, such as items being damaged or having dings. Others felt products did not meet expectations, like an LP storage unit holding less than described or a room divider lacking stability. Additionally, some reviewers experienced delivery delays or complications with returns, including items taking longer than expected or difficulties with return postage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as excellent, well-made, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and timely delivery of... See more

Quality

Customers consistently note positive experiences with quality, praising the products for being well-made,... See more

Service

People report positive experiences with service, often describing it as reliable, quick, and excellent.... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service. Advised me when item was back in stock so that I could order (8ft Folding table). Ordering online was straightforward and table is excellent. Just what I wanted for fami... See more

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more

Rated 5 out of 5 stars

Really good quality, I bought a three piece screen in brown, absolutely loved it, looks great, really good price. Would highly recommend, you won't be disappointed. Prompt delivery. Can't fault this o... See more



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Furniture Manufacturer
  6. Office Furniture Store

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/


Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,509)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Always a great experience with hartleys, thank you again for my fab storage boxes ,bought from these before and will definitely again,thank you 😀

October 30, 2025
Rated 5 out of 5 stars

Really good quality

Really good quality, I bought a three piece screen in brown, absolutely loved it, looks great, really good price. Would highly recommend, you won't be disappointed. Prompt delivery. Can't fault this order or product in any way.

October 12, 2025
Rated 5 out of 5 stars

Good construction

Delivered on time. Good substantial construction. Really tricky to get the lock to click into place to start with, but with use it is getting less so.

October 10, 2025

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