Hashtechguy Reviews 1,356

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Do not buy from this dude!!!!!! My dad bought a iPad a16 from him and it is so glitchy the screen freezes half the time I have taken it to Apple about 5 times and they can’t do anything, he refuses to... See more

Rated 1 out of 5 stars

Do not buy from this seller . Ordered Nintendo Switch Oled. Took forever to arrive and when it did was Japanese / Chinese version with cheap travel adapter. Cannot read instructions or warranty or d... See more

Rated 1 out of 5 stars

Initially impressed - camera arrived promptly and as described. After a few months, the focus stopped working and I contacted Hashtechguy who sent me a few troubleshooting suggests which sounded reas... See more

Rated 5 out of 5 stars

I have received my order a bit later, but I was warned by Hashtechguy that it might be the case during busy Christmas time. Very happy with the order. It arrived exactly as described. No regrets so... See more

Company details

  1. Electronics Store

Information provided by various external sources

Reliable Guide Providing Quality Electronics & Gadgets


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID AVOID AVOID!

This website needs to be closed down, they are crooks. They use a name & .co.uk site to sound British, however they are based in Hong Kong.
Their headphones broke within a month, my son spent his birthday money on them, they completely ignore emails & the whats app number (we have been trying for over month) NOTHING not even an automated reply. They are a nightmare. We attempted to claim under the warranty via Sony but Sony dont recognise this company as a valid point of sale. Dont touch them with a bargepole.

February 21, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered the Amazon Fire HD10 11th…

I ordered the Amazon Fire HD10 11th Generation Tablet 10.1" 32GB- Lavender, 32GB, order number 26736, which came to £94.94, for my daughter, and I have still not recieved it. I have messaged them on watsapp, emailed them, so many times but to no reply! I want my money back! How can I get my money back from these people? This site is a complete scam! You will not get your item, and you cannot speak to anyone! I will not stop till I get my money back!! Shameful!!

December 3, 2022
Unprompted review
Rated 5 out of 5 stars

I would recommend everyone check out…

I would recommend everyone check out this site for apple products (my purchase) at close to USA prices rather than our expensive domestic market. My only caveat is the if you want the item in a day or two then shipping takes longer. All clearly explained on the site.

January 27, 2023
Rated 1 out of 5 stars

No customer care

We received headphones in November that have stopped working, we want to return for either an exchange or repair. However, we have just been completely ignored on WhatsApp and emails like other customers, its super frustrating . The cheaper prices come at a big gamble if you should ever need customer services

January 30, 2023
Unprompted review
Rated 3 out of 5 stars

Radio silence and no news on item

Update: The item was eventually shipped. Deducting 2 points for non-responsiveness and a slow delivery.

I bought a pair of headphones for £260 and, thus far, have experienced total radio silence, with the tracking number provided being non-functioning.
Therefore, I leave this bad review in the hopes that SOMEONE replies as, thus far, I have tried contacting you through various channels (WhatsApp, Email, onBuy Customer Care) and I continue to be ignored.

Please either ship the item or return the money to myself. Otherwise, I will be forced to pursue legal action.

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

BE PATIENT!

I don’t understand why most of the 1* reviews on here are about shipping. Surely if you order something (at an extremely competitive price) at a busy time of year, with Royal Mail strikes they aren’t going to be delivered ‘quickly’ especially from China.

My AirPods came before the stated shipping window and they are great. This is not the first time I’ve used OnBuy and it won’t be the last. Great service as long as you’re patient!!

February 2, 2023
Unprompted review
Rated 3 out of 5 stars

Not sure… good but not excellent.

Ordered headphones from them. Shipping takes a while and unfortunately there is no communication from the seller unless you leave a bad review so being a bit more responsive would massively help. Prices are great but not sure if it’s worth the stress of being left blind for weeks until eventually the item turns up… still not convinced if the headphones are genuine as the box wasn’t sealed like you get it from like Currys store and the charging cable doesn’t feel as high quality but… if you’re looking for a better price and not in a rush of getting the item go with this company.

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

Speaker under warranty- no one helped!! 😡

I ordered a speaker from them in august. Speaker was great, until December when it just stopped working. I have tried several times to email, chat, WhatsApp chat, WhatsApp call……ABSOLUTELY no reply at all. My device is still under warranty but I can’t actually get it sorted if no one responds!!! Would NOT recommend purchasing from this company!!

January 19, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered Airpods - Never got them - No response from them

I ordered some Airpods II during black friday (November 29th, 2022 ) and I was well aware that there will be a delay with the shipping of the airpods. I have now been waiting over 40 days for the shipping of the product. Unfortunately without any success. I sent several e-mails and whatsapp messages to hashtechguy. Unfortunately without any success.

NEVER ORDER ANYTHING AT THIS PLACE! THEY ROB YOU.

January 7, 2023
Unprompted review
Hashtechguy logo

Reply from Hashtechguy

Hi Adrian,

Please note the Royal Mail shipment FK082758982GB of your order stated that they attempted delivery since 16th Dec, but there is no-one at home for delivery since.

Friday 16 December 2022
13:05
Delivery Attempted - No Answer
Mount Pleasant EC1 DO
06:52
Due to be delivered today by
Mount Pleasant EC1 DO

Rated 1 out of 5 stars

Do not use!

Do not use. They sent me a firestick that doesn’t work. Wont return my correspondence or refund me. Cowboys.

November 27, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a Bluetooth speaker and waited

Ordered a Bluetooth speaker and waited, read some recent reviews on Trustpilot and began thinking I has been scammed, after a couple of weeks I emailed the company and they replied two days later explaining the delay and assured me my order was on way, well it arrived in time for Xmas, panic over, great price, very happy !

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 5th January AirPods sent…

Ordered 5th January AirPods sent multiple messages no response still not received this was a Christmas gift
Nightmare

December 5, 2022
Hashtechguy logo

Reply from Hashtechguy

The Royal Mail shipment FK082766785GB of your order indicates it was delivered and signed on 22nd Dec 2022, we are sorry for the delay in delivery due to peak season traffics and Royal Mail strikes during the period.

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