They communicated well. I am not a knowledgeable computer person. Was finally able to pay the shipping for a larger size. Hoping it will arrive soon and fit.
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Company details
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Welcome to Hatmeo, a global e-commerce powerhouse founded in 2016, with an extensive presence across 30+ product categories, including fashion, tools, toys, pets, sports and outdoors, home essentials, electronics and etc. We've become a one-stop destination for diverse consumer needs.
Contact info
United States
- customer@hatmeo.com
- www.hatmeo.com
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sizes don't match weight
bra too small even though I ordered a size bigger then my weight. I was told I could get the next size but don't know if It has actually been sent
My Experience
This companies products are very cheap looking and very cheaply made. The experience was horrible. They offered me a $20 refund from the $60 i spent but only if l left a positive review. It was worth losing money to give this "POSITIVE" review.
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By submitting this review, you confirm it’s based on a genuine experience and you haven’t received an incentive to write it.
Was $20 not their incentive?
Crap
Can't hold up a marshmellow's weight. NOTHING orthopedic about a bra made out of super stretchy fabric with two patches of stiffer fabric over the nipples. I could get as much support from a can of paint. A total waste of money. I gave it try thinking it would work. 1/2 hour was all it took to have my back screaming at me just cooking dinner. Horrible excuse for what it is marketed as. What the company needs to do is actually research what would be a good fabric for support. Print pictures of actual bras being sold, not the fantasy ones being pictured in ad's and their website.
Bra's were to small
Bra's were to small . reordered . Service was quick and great
This company is awful. Do not buy from them!
This company is awful. You cannot return their products. They say you can but by the time you pay all their fees and shipping costs, you get nothing. Do not buy from them!
Good customer service
Bra was a bit too small. Let me keep it and order size larger. Very good customer service.
This is a total scam
This is a total scam. They charge 29.98 for the piece of crap bra, plus 9.99 shipping plus a 2.99 for return insurance. Then you get the bra it is the most flimsy thing I've ever seen. It takes 3 emails to get a return address. They tell you that you will only get the 29.98 refunded and you pay the shipping back which is $25. Don't get sucked in!
very resposible, answering fast
I had a very good cooperation and the client service is very resposible, answering fast and doing their best to solve the problems encountered.
Absolute fraud
Absolute fraud! These are the least supportive bras I have ever seen, they are cheap and flimsy and in no way orthopedic. When I tried to return them, I received sketchy emails saying they would TRY to process a return if I sent them to an address in Shanghai China. Total rip off!
Avoid the company by all means !!
Avoid the company by all means !!! Total scam. It proves impossible to return the item because the don’t provide the address. Horrible experience.
Rip off company
Rip off company. Advertises refunds if return w/in 30 days but neglect to mention customer pays for shipping OVERSEAS! Offered $5 then $6 refund plus $40 credit for another product instead of return and I can keep the item. Total scam company.
Ordered Pretty Bras
I ordered two bras and they were soft, very pretty, had nice wide shoulder straps, and desiigned to have great air flow in their design to reduce sweating. The size I ordered was a little small for me, so I asked for return and refund information. Customer service was very responsive and worked with me and I can say that I am 100% satisfied.
UNACCEPTABLE REFUND EXPERIENCE
This was the worst return experience I have had while shoping on the internet. I requested a formal refund for a product I received that was poor quality and not worth the purchase price. Their first response was keep the product and we will credit your account $6. I refused and they came back with $7 and then $8 referencing their overhead which was not my concern. The purchase was only $60 but it is my $60. I highly recommend NOT PURCHASING ANYTHING!
I was disappointed that the products didn't fit me as well as expected. The return as guaranteed went smoothly with step by step instructions. The company was excellent in their correspondence with u
Good correspondence
THIS IS A SCAM!
If I could give zero stars I would. This company is a complete scam. I think any of the positive reviews were probably written by people who work in the company. Pay attention to the negative reviews because they make it impossible for you to get your money back.
Sizing problem.
I had a sizing problem with a product and Hatmeo was very good with helping me find a solution that I could work with and that satisfied our original deal.
Thank you info@wmbras for your dedication to customers.
I am so pleased with the quality of the…
I am so pleased with the quality of the bras I bought from HATMEO recently. The item arrived by post very quickly, in just a few days. Their helpful emails informed me on how to track the package.
The service and product quality were excellent and I will shop with this company again
Customer service was exceptional!
I ordered one bra from the Hatmeo website, before almost immediately realizing I could buy the same Hatmeo bra on Amazon for much less. Within minutes of placing the order, I emailed the company asking them to cancel it. They responded within a few hours and offered me a $3 discount. I responded by thanking them for their offer, but asking them again to cancel the order, which they politely did. They also gave me a substantial coupon for a future order. Their customer service was very prompt, polite and kind. I haven't yet ordered the bra from Amazon, but I plan to (I was waiting for a resolution to the Hatmeo order), so I can't comment on the bra itself.
I ordered 2 bras from Hatmeo
I ordered 2 bras from Hatmeo. The bras that I ordered were supposed to be beige color. They bait and switched peach/apricot colored bras. I tried to return them but I needed to file international paperwork with the Post Office AND the price to return was $20+. I contacted Hatmeo to send me a return label so that I could send them back. Nothing!
I have been trying to order online and…
I have been trying to order online and my order won’t go through
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