Our travel agent David Harris at Cheltenham store found the perfect holiday for us. Adult only and only 30 from airport. He’s simply the Best
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We were very tired trying to book a new holiday to cover for the easy jet holiday that was cancelled tuesday, the young man was very helpful.
David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
Company replied
We have just returned from a two week/four city holiday and it was great A mix of planes and trains but everything went smoothly Many thanks to David and the team at Cheltenham
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
159 High Street, GL50 1DF, Cheltenham, United Kingdom
- 01242808481
4.9
Excellent
629 reviews
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Excellent Charlotte was professional…
Excellent Charlotte was professional helpful and very friendly
August 9, 2026
Reply from Hays Travel - Cheltenham
Thank you for the lovely review! I'm glad I was professional, helpful and friendly whilst booking your holiday! - Charlotte :)
Charlotte was great
Charlotte was great, really helpful and made a holiday we hadn’t planned where to go incredibly easy.
August 9, 2026
Reply from Hays Travel - Cheltenham
Thank you for your wonderful 5-star review! I'm glad I was really helpful and made planning your holiday incredibly easy! - Charlotte :)
We found the staff extremely helpful…
We found the staff extremely helpful with everything
July 28, 2026
Reply from Hays Travel - Cheltenham
Thank you
Very good quick informative good…
Very good quick informative good helpful advice will use them again
August 5, 2026
Quick helpful service felt very…
Quick helpful service felt very confident going ahead with my booking.
August 4, 2026
Reply from Hays Travel - Cheltenham
Thank you for your lovely review :)
Very helpful took the time to find what…
Very helpful took the time to find what we asked for, did it with a smile Very friendly.
August 4, 2026
Reply from Hays Travel - Cheltenham
Thank you for the great feedback! I appreciate your kind words - Charlotte :)
Back again!
This is our second holiday booking with Hayes Travel. Peter the manager was very attentive, polite and patient. We didn’t feel rushed to make a decision and the whole booking experience was dealt with professionally and efficiently. We would definitely recommend.
July 27, 2026
Reply from Hays Travel - Cheltenham
Thank you so much for taking the time to write a review. It was lovely to meet you both and look after your holiday needs. All the very best Peter
Charlotte the Star
Charlotte has been very good in face to face service.
She is very patient and flexible in anwsering and seeking information on the hoof.
Far better than booking this all on line.
July 29, 2026
Reply from Hays Travel - Cheltenham
Thank you for the great feedback! I always strive to be patient and flexible when assisting customers and it's great to know that our in-person service is appreciated! - Charlotte
Very clear and concise about all…
Very clear and concise about all possible routes/times.
Good guidance- I don’t travel often!
A good experience overall.
July 31, 2026
Easy booking to make
Easy booking to make, handled quickly and straightforward, no hassle or pressue.
July 29, 2026
Reply from Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I made your booking experience quick, straightforward, and hassle-free! - Charlotte
Booked city break to Barcelona
Booked city break to Barcelona, Peter was very helpful, accommodating and booked holiday for me
July 28, 2026
Reply from Hays Travel - Cheltenham
Thank you Saba, I was lovely to be able to assist you with your trip. See you soon for the boarding passes. All the best Peter
The young lady who booked our cruise…
The young lady who booked our cruise was extremely efficient and the service was excellent
July 21, 2026
Reply from Hays Travel - Cheltenham
Thank you for your lovely review :)
Hayes Travel (Peter) - Great Service
Great, friendly and professional service from Peter who quickly confirmed our requirement then provided options in a timely manner then supported us throughout the booking and confirmation process.
July 20, 2026
Reply from Hays Travel - Cheltenham
It was so lovely to meet you both, you are pure delight to talk to and I’m thrilled I’ve help to arrange your holiday . I’ll help you every step of the way. Very best Peter
Charlotte was superb help and made…
Charlotte was superb help and made booking a lot easier, then helping to resolve flight issues
July 14, 2026
Reply from Hays Travel - Cheltenham
Thank you for your wonderful feedback! I'm glad I was able to make the booking easier for you and also help to resolve flight issues. - Charlotte
Reply from Hays Travel - Cheltenham
Thank you for your kind review :)
Great service from start to finish
July 23, 2026
Reply from Hays Travel - Cheltenham
Thank you for your lovely review!
Time to listen to us to find a holiday…
Time to listen to us to find a holiday that was right for us both this was outstanding so happy.
July 22, 2026
Reply from Hays Travel - Cheltenham
Thank you for your lovely review!
Reply from Hays Travel - Cheltenham
Thank you for your kind review :)
Booking our cruise with Ashleigh at…
Booking our cruise with Ashleigh at your Cheltenham branch was a very good experience, she sorted everything we requested, will definitely book with Ashleigh again.
July 18, 2026
Reply from Hays Travel - Cheltenham
Thank you for your lovely review, I hope you have a great time!
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