Although I did not go into the shop, the service I received was excellent. My email was responded to quickly and efficiently. All my enquiries were dealt with and we have booked a great holiday. We ha... See more
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Always a friendly heartwarming welcome as you walk through the door. Time taking is never a issue to making sure you have the holiday that suits all you needs.
Perfect, Elise was excellent. Knowledgeable, friendly, hugely helpul, couldn't ask for better. We got exactly the holiday, that we came in for, at a price we were happy with too. We'll be back thank... See more
Company replied
The staff are always so helpful and make sure you understand everything every step of the way before proceeding further. On this occasion we saw Sandra Jamieson.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
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Seamless as always
Seamless as always. Got exactly what we wanted and a good price. Gill @ Dundee is fantastic knows what we want and gets it every time.
May 21, 2026
Reply from Hays Travel - Dundee
Hi Leigh, Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your Cruise when it comes
Lewis & Team Hays Travel Dundee
Excellent service
Our Travel advisorin Dundee was amazing and really good at her job.👌
She was so friendly and helpful nothing was to much bother for her .
Looking at lots of options and places for us to go to and getting the right price with no rushing to make a decision.
Will be definitely going back to Hays Travel 😎
May 16, 2026
Reply from Hays Travel - Dundee
Hi Jackie, Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her . Have a great time in the Egypt when it comes
Lewis & Team Hays Travel Dundee
Customer Service is absolutely…
Customer Service is absolutely fantastic.
Lewis in Dundee is a credit to your company.
Brilliant at explaining everything and offering great advice.
May 16, 2026
Reply from Hays Travel - Dundee
Hi Tommy Thank you for taking the time to leave this review for Lewis, I will be sure to pass this onto him . Have a great time in the Caribbean when it comes
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Colin thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her . Have a great time in the Isle of Man when it comes.
Lewis & Team Hays Travel Dundee
Great service.
Lewis was an absolute star. He talked us through everything, listened to everything we were looking for. We are now counting to hopefully a brilliant holiday.
April 29, 2026
Reply from Hays Travel - Dundee
Hi Laura thank you for taking the time to leave this review for Lewis, I will be sure to pass this onto him . Have a great time in Salou when it comes.
Gill & Team Hays Travel Dundee
Going into hays with what i wanted and…
Going into hays with what i wanted and having a member of staff do the rest was great. I was served with a smile
May 13, 2026
Reply from Hays Travel - Dundee
Hi Wilma thank you for taking the time to leave this review for Andrew, I will be sure to pass this onto him . Have a great time in Salou when it comes.
Gill & Team Hays Travel Dundee
Flightight to New Zealand
Just booked a flight to New Zealand and I'm happy with the outcome.
Good price for one stop flight.
May 7, 2026
Reply from Hays Travel - Dundee
Hi William thank you for taking the time to leave this review for Georgia, I will be sure to pass this onto her . Have a great time in New Zealand when it comes.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Thomas thank you for taking the time to leave this review for Andrew, I will be sure to pass this onto him . Have a great time in Tenerife when it comes.
Gill & Team Hays Travel Dundee
Friendly service and not rushed
May 12, 2026
Reply from Hays Travel - Dundee
Hi Anne thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your cruise when it comes.
Lewis & Team Hays Travel Dundee
We always get great service when we…
We always get great service when we book our holidays, staff always very nice and helpful
May 1, 2026
Reply from Hays Travel - Dundee
Hi Maureen thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Portugal when it comes.
Lewis & Team Hays Travel Dundee
Sandra knows her stuff!
Just had a fab experience with Sandra in the Dundee shop booking our holiday to turkey in May. She went over and above to help us decide which hotel to choose. Excellent service again thank you.
May 7, 2026
Reply from Hays Travel - Dundee
Hi Michelle, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Turkey when it comes.
Gill & Team Hays Travel Dundee
Great travel agents
Hays Travel staff always take the time to listen to your choice of holiday requests and source the best prices for the month and dates you would like to travel. Erin was very helful in finding us a great price for our favourite Appartments in Matagorda Lanzarote.
April 29, 2026
Reply from Hays Travel - Dundee
Hi Arlene, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Lanzarote when it comes.
Gill & Team Hays Travel Dundee
Very knowledgeable and courteous staff…
Very knowledgeable and courteous staff member Erin. Guided us through the whole process of booking our vacation. No pressure selling which was great and she allowed us time to discuss in private.
April 30, 2026
Reply from Hays Travel - Dundee
Hi James, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Rhodes when it comes.
Gill & Team Hays Travel Dundee
Erin
Erin helped me organise my holiday, gave me a great deal and made it so easy.
She was friendly, helpful and would definitely book here again!
April 30, 2026
Reply from Hays Travel - Dundee
Hi Abi, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Tenerife when it comes.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Jacqueline, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him.
Gill & Team Hays Travel Dundee
Cruise booking
Gillian was knowledgable, explaining cabin prices, optional drinks package and layout of the Ship.
May 5, 2026
Reply from Hays Travel - Dundee
Hi Lynda, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your Cruise when it comes.
Sandra & Team Hays Travel Dundee
I’m always greeted with a smile from…
I’m always greeted with a smile from all the staff when I enter the shop 😊. Sandra helped me not only booking my holiday but also set up the App and downloaded our boarding passes. Thank you
April 29, 2026
Reply from Hays Travel - Dundee
Hi Irene, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Krakow when it comes.
Gill & Team Hays Travel Dundee
Book with hays they a very helpfull to get a good deal
When i came to book my holiday he tryed a few diffrent ways to see iff it was any cheaper from what it was going to be which he didnt have to do but was very greatfull that he did thisx
May 6, 2026
Reply from Hays Travel - Dundee
Hi Jacqueline, thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time in Fuerteventura when it comes.
Gill & Team Hays Travel Dundee
For a number of years now we have…
For a number of years now we have always used Hays Travel in Dundee to book our cruise holidays.
Always with a cheery smile, nothing is too much trouble for the service we have experienced from them. Sandra in particular leaves no stone unturned to seek and arrange our requirements.
Thank you Hays and Sandra.
April 26, 2026
Reply from Hays Travel - Dundee
Hi Duncan, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time on your Caribbean Cruise when it comes.
Gill & Team Hays Travel Dundee
Staff are so friendly and helpful
Staff are so friendly and helpful, Gillian listened to what we wanted and we had our holiday booked in no time. We got exactly what we wanted.
April 26, 2026
Reply from Hays Travel - Dundee
Hi William, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.
Chloe & Team Hays Travel Dundee
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