Although I did not go into the shop, the service I received was excellent. My email was responded to quickly and efficiently. All my enquiries were dealt with and we have booked a great holiday. We ha... See more
Company replied
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Perfect, Elise was excellent. Knowledgeable, friendly, hugely helpul, couldn't ask for better. We got exactly the holiday, that we came in for, at a price we were happy with too. We'll be back thank... See more
Company replied
The staff are always so helpful and make sure you understand everything every step of the way before proceeding further. On this occasion we saw Sandra Jamieson.
The company is doing great. The staff are so friendly and helpful. We either go to Broughty ferry branch or city centre because they are both good. Booked about 5 holidays with u.they get to know us... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
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Friendly and helpful staff whi have…
Friendly and helpful staff whi have good experience of what I was looking for. Georgina was very nice and chatted through out the booking.
May 29, 2026
Reply from Hays Travel - Dundee
Hi Carol
Thank you for taking the time to leave this review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Knew what we wanted and helped
Knew what we wanted and when. Able to arrange and conclude booking for dates required
May 29, 2026
Reply from Hays Travel - Dundee
Hi Jim
Thank you for taking the time to leave this review for Andrew, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Easy to communicate and quick to respond
May 29, 2026
Reply from Hays Travel - Dundee
Hi Cameron
Thank you for taking the time to leave this review for Georgia, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
As usual informative even when asking…
As usual informative even when asking pretty stupid questions they always happy to give sensible answers that's the reason l always return to Hays
May 28, 2026
Reply from Hays Travel - Dundee
Hi david
Thank you for taking the time to leave this review for lewis, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Joel & Team Hays Travel Dundee
Very good service
Everthing was made very clear .nothing was to much trouble .would use hays again .
May 25, 2026
Reply from Hays Travel - Dundee
Hi David
Thank you for taking the time to leave this review for Lewis, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Joel & Team Hays Travel Dundee
Friendly and informative
Friendly, informative and got us the deal we wanted.
What's not to like?
May 23, 2026
Reply from Hays Travel - Dundee
Hi Billy
Thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Once again Gillian provided brilliant…
Once again Gillian provided brilliant guidance and professional advice❤️
May 25, 2026
Reply from Hays Travel - Dundee
Hi Jim
Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
On this occasion
On this occasion, I phoned to get travel insurance only. A quick process, followed by an email copy of certificate or which can be printed out by visiting in store or at home.
May 24, 2026
Reply from Hays Travel - Dundee
Hi Anne
Thank you for taking the time to leave this review for Rebecca, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
The staff in the Dundee branch are…
The staff in the Dundee branch are always friendly and helpful. I have no complaints
May 5, 2026
Reply from Hays Travel - Dundee
Hi there
Thank you for taking the time to leave this review for Lewis, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Sophie & Team Hays Travel Dundee
Sandra was a very helpful cheery travel…
Sandra was a very helpful cheery travel agent
She helped us with Ryan Air app booked seats, boarding passes and even created a wallet for easy access to QR code for boarding
She told us everything we needed to know about our Hotel..checking reviews checking resort and facilities
We were very happy with our experience with Sandra booking our holiday and will recommend going to Hays
May 21, 2026
Reply from Hays Travel - Dundee
Hi Kay
Thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Peter is always great at finding holidays to suit us
Peter has been helping me find holidays for years and he knows the sort of places I like. Since we’ve had children Peter has been great at finding somewhere that suits all of us. He looks out for good flight times, good family accommodation and nice hotels. The booking process was extremely easy and all taken out of my hands.
May 24, 2026
Reply from Hays Travel - Dundee
Hi Sylvie
Thank you for taking the time to leave this review for Peter, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
I have booked holidays with Hays Travel…
I have booked holidays with Hays Travel for the last 2 yrs and found them extremely helpful and would recommend them if you want a problem free booking.
May 24, 2026
Reply from Hays Travel - Dundee
Hi Yvette
Thank you for taking the time to leave this review for Lewis, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Sophie & Team Hays Travel Dundee
Gill was extremely helpful
Gill was extremely helpful, answering my encyclopaedia of questions and sorting my changing requests. She went above and beyond without being pushy- checked in when was appropriate and explained changing deals with realistic timeframes. She was great!
May 23, 2026
Reply from Hays Travel - Dundee
Hi Mrs robinson
Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Always booked whith hays travel have…
Always booked whith hays travel have done for years excellent service
May 16, 2026
Reply from Hays Travel - Dundee
Hi Lorraine
Thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Sandra in the Dundee branch was…
Sandra in the Dundee branch was extremely helpful, efficient and friendly. If you’re looking to book a trip and happy to someone else do all the researching, booking and work then I absolutely recommend Hays Travel. All the staff were very nice.
May 21, 2026
Reply from Hays Travel - Dundee
Hi Louise
Thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Very helpful and friendly service.
May 21, 2026
Reply from Hays Travel - Dundee
Hi Mr donald
Thank you for taking the time to leave this review for Rebecca, I will be sure to pass this onto her. Have a great time on your holiday when it comes
Lewis & Team Hays Travel Dundee
Seamless as always
Seamless as always. Got exactly what we wanted and a good price. Gill @ Dundee is fantastic knows what we want and gets it every time.
May 21, 2026
Reply from Hays Travel - Dundee
Hi Leigh, Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your Cruise when it comes
Lewis & Team Hays Travel Dundee
Excellent service
Our Travel advisorin Dundee was amazing and really good at her job.👌
She was so friendly and helpful nothing was to much bother for her .
Looking at lots of options and places for us to go to and getting the right price with no rushing to make a decision.
Will be definitely going back to Hays Travel 😎
May 16, 2026
Reply from Hays Travel - Dundee
Hi Jackie, Thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her . Have a great time in the Egypt when it comes
Lewis & Team Hays Travel Dundee
Customer Service is absolutely…
Customer Service is absolutely fantastic.
Lewis in Dundee is a credit to your company.
Brilliant at explaining everything and offering great advice.
May 16, 2026
Reply from Hays Travel - Dundee
Hi Tommy Thank you for taking the time to leave this review for Lewis, I will be sure to pass this onto him . Have a great time in the Caribbean when it comes
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Colin thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her . Have a great time in the Isle of Man when it comes.
Lewis & Team Hays Travel Dundee
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