Mhairi was very friendly and efficient and sorted me out with flights and accommodation for my holiday. She also booked my airport parking and checked me in for my easyjet flight.
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They listened to all my wishes on which place I wished to travel to. Looked and gave me several options to choose from with no pressure I have been using this branch for a few years and the compan... See more
Company replied
Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... See more
Company replied
We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 Hamilton Way, PA15 1RH, Greenock, United Kingdom
- 01475297022
4.9
Excellent
828 reviews
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Chris was very helpful and was great at…
Chris was very helpful and was great at explaining everything he was very thorough.
April 14, 2026
Reply from Hays Travel - Greenock
Thank you so much Annemarie for booking with us and for the kind words it is appreciated! - Kris
The staff at Greenock hays travel shop…
The staff at Greenock hays travel shop got me and my brother one th best holidays we had in phuket Thailand the hotel was amazing Great pool and very close to everything beach shops bars clubs everything. In th hotel nice quiet friendly atmosphere. Loved it
April 12, 2026
Reply from Hays Travel - Greenock
Thank you very much Allan for leaving us this lovely review. We really appreciate it. Thank you for booking another Thailand trip.
Jade was her usual helpful self
Jade was her usual helpful self. We had given a broad sense of what we were looking for and were given good options. Once we decided , booking was a dawdle😊
April 4, 2026
Reply from Hays Travel - Greenock
Thank you for leaving me this lovely review! I really appreciate it. Always a pleasure with you all making me laugh! - Jade
Jade listened to what I was looking for…
Jade listened to what I was looking for in my holiday and hotel she found me a good deal in all inclusive. Jade also got my assistance organised as I am a pensioner traveling by myself. It was a plesent experience from beginning to end.
April 10, 2026
Reply from Hays Travel - Greenock
Thank you for this lovely review. I really appreciate it! Thanks again for booking - Jade
Reply from Hays Travel - Greenock
Thanks very much for leaving us this kind review, we really appreciate it! Thanks again for booking with us.
Always book with Hays Travel 1st class…
Always book with Hays Travel 1st class service highly recommended the staff are just so nice helpful pleasant get you a really good deal on holidays nothing is too much trouble for any of them
March 26, 2026
Reply from Hays Travel - Greenock
Thanks for booking again Michelle.
Booking what I wanted was made very…
Booking what I wanted was made very easy, Jade was very helpful and polite
April 2, 2026
Reply from Hays Travel - Greenock
Thank you for this lovely review. I really appreciate it! Thanks again for booking - Jade
Reply from Hays Travel - Greenock
Thanks for booking with us and leaving a great review. We appreciate it !
The staff made it so simple to book my…
The staff made it so simple to book my holiday, not many questions asked ,just straight to the point ,no hassle ,great service
March 29, 2026
Reply from Hays Travel - Greenock
Thank you for your kind review and for booking with us :)
Awesome experience as always
Awesome experience as always. Easy to book, easy to add on an extra passenger at a later date. Super excited for another relaxing holiday
March 20, 2026
Reply from Hays Travel - Greenock
Thanks for taking the time to leave a great review and for booking another fab holiday. I really appreciate it !
Friendly cruise advice in Greenock
Friendly, well spoken and knowledgeable staff. Very efficient and nothing was a bother to check or explain to to us. Kept us up to date with next actions to take before our holiday.Well.done Alison bravo 👏
March 22, 2026
Reply from Hays Travel - Greenock
I really appreciate you booking with me and for taking the time to leave me such a lovely review . Thank you - Alison
Excellent service as always from…
Excellent service as always from Jaqueline . Goes above and beyond with her help . What a great asset to your team
March 19, 2026
Reply from Hays Travel - Greenock
Thank you for leaving a great review and for booking with us !
Amazing travel agency
Amazing travel agency , friendly & helpful team , great service.
Highly recommend Hays .
March 16, 2026
Reply from Hays Travel - Greenock
Thank you for this lovely review, we really appreciate it! Thank you for always booking with us.
Very professional and knowledgeable yet…
Very professional and knowledgeable yet personal service. Got exactly what we were looking for.
March 14, 2026
Reply from Hays Travel - Greenock
Thanks very much for booking another fab holiday with me, I appreciate it! - Alison
Easy booking
Excellent customer service from Jacqueline made the booking of our first cruise very easy
March 6, 2026
Reply from Hays Travel - Greenock
Thanks I am sure you will enjoy it .Jacqueline
Had a great experience booking my…
Had a great experience booking my flight with Alison ! Very friendly staff and caring . Would highly recommend.
March 12, 2026
Reply from Hays Travel - Greenock
Thank you for leaving this lovely review. We really appreciate it! Thanks for booking with us again.
First class service .
After hearing from Allison that our trip to Dubai had been cancelled I went in to see her .As usual service was first class and came out with a holiday to Lanzarote with all our needs met. Jacqueline and staff have always been super friendly and professional over the years we have dealt with them would not go anywhere else.
March 3, 2026
Reply from Hays Travel - Greenock
Thank you very much for your lovely review ! I am so pleased we managed to get another amazing holiday for you - Alison
5 Star + Service!!!
I found a great deal on a holiday to Japan, when I called I spoke to Kris who was extremely friendly, knowledgeable and helpful and we discussed the holiday which Kris re priced as it had been on for almost a week, luckily the price hadn't changed.
I spoke to my partner and we decided we wanted to make slight changes to areas we were visiting, spoke to Kris again and he said it wasn't a problem and made the changes. As he had been before he also gave me some great advice on pocket wi fi we could hire and having luggage sent from the airport straight to our hotel!
I was extremely happy with the service I received, not just from Kris but from other members of staff I spoke to when I called.
Well done Hays Greenock, 5 Star + Service!!!
March 6, 2026
Reply from Hays Travel - Greenock
Thanks for your feedback Anne Marie .Kris loves Japan and his knowledge is invaluable .Its a dream listening to him when he is discussing Japan.
Alanya was very friendly helpful got us…
Alanya was very friendly helpful got us holiday for the price we wanted to pay gave us useful advice nothing was a bother for her
March 7, 2026
Reply from Hays Travel - Greenock
Thanks for your lovely feedback you will have a fab time.
Friendly and helpful staff and they…
Friendly and helpful staff and they price matched the holiday as I saw it cheaper at another travel company
February 23, 2026
Reply from Hays Travel - Greenock
Thanks for leaving a great review Claire - we really appreciate you booking !
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