Laci Mae listened well to what I asked and then set about answering my questions and coming up with the answers . . . . as a result a booked a visit to Bergen over Christmas flying from Humberside air... See more
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Incredible service given today by Rosie and Ben. Basically l misplaced my hays travel card and panicked because I am going on a cruise tomorrow! They listened and found the best solution for me. A... See more
Very helpful no issues at all only I has to pop back in today to amend one thing and got sorted straight away we will 100 percent be booking with hays travel again .
Company replied
Both Laci and Neve were excellent in their job. Very helpful and prompt. Always a pleasure to doing business with Hays Travel.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
837 reviews
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Stephanie who sorted my holiday
Stephanie who sorted my holiday, found the best deal. Also what a lovely super efficient lady she is. Just so very helpful.
March 8, 2026
Reply from Hays Travel - Hull
Thankyou so much for leaving this lovely review Bridget! We are so pleased Stephanie found a great deal for you, and I will be sure to pass your kind words onto her! Thankyou for booking with Hays Travel:)
very helpfull
March 7, 2026
Reply from Hays Travel - Hull
Thankyou so much for leaving this lovely review Neil! It was a pleasure to get this booked for you! Emillie:)
We went in on Saturday to book a…
We went in on Saturday to book a holiday with no idea of where to go! We spoken with Amy and she was great from start to finish - we are heading to Rhodes in June ! If I could give 10 stars I would 🏝️
March 1, 2026
Reply from Hays Travel - Hull
Thank you so much for your wonderful review, Alex/Grace! ⭐
We’re delighted to hear that Amy was able to help you find the perfect holiday, especially when you came in without a destination in mind. Rhodes is a fantastic choice and June is a lovely time to visit! 🏝️
I’ll be sure to pass your kind comments on to Amy – she’ll be thrilled to hear them. Thank you for choosing Hays Travel Hull.
Best wishes,
Hays Travel Hull
Reply from Hays Travel - Hull
Hi there Andrew! Thankyou for leaving this lovely review and I will be sure to pass this onto Neve who booked this for you:) We appreciate you taking the time to write this and i hope you have the best time!😊Amy, Hays Travel Hull
Reply from Hays Travel - Hull
Thank you so much for booking with me Lyn! It was a pleasure to get you booked :) Rosie
The young ladies in the Hull store are…
The young ladies in the Hull store are such lovely people.They helped us look for the best holiday for our needs and nothing was too much trouble we will definitely book with them for our next holiday.
February 22, 2026
Reply from Hays Travel - Hull
Hello, I am so happy to hear that you had a great experience. Thank you for leaving an amazing review! We will definitely be happy to book you again. - Neve :)
Great customer service
Was greeted by Neve.
She was confident and approachable.
Found us exactly what we were wanting as a family of 6 and able to get us the deal cheaper then what I had seen myself online.
February 28, 2026
Reply from Hays Travel - Hull
Thank you for this amazing review Bethany! It was lovely speaking to you and your family, please always feel free to get in touch if you need anymore help. - Neve :)
I always use hays travel when booking
I always use hays travel when booking. I find them helpful, pleasant and looking out for the best deals for me.
February 17, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review Wendy! :) It was lovely to see you and get you booked - Emillie
Reply from Hays Travel - Hull
Thank you, we are so glad that you had a positive experience with us :)
Reply from Hays Travel - Hull
Thank you for your positive feedback, we appreciate it greatly! :)
Emily has been great full booking my…
Emily has been great full booking my Australian Grand Prix package in a few weeks time, also sorted a few problems regarding my hotel. All-in-all a great experience. Emily a very nice agent..👍😊
February 18, 2026
Reply from Hays Travel - Hull
Thank you George, we're glad we were able to sort everything for you! Please make sure to take lots of pictures and videos to show to the team when you come back from the Grand Prix! We can't wait to book the next one with you!
The young lady who served us was very…
The young lady who served us was very nice and helpful
February 17, 2026
Reply from Hays Travel - Hull
Thank You David! We hope you have the best time on your holiday, can't wait to see you again for your next adventure.
Great service
As always great servic3s from lizzie knows what we need and sorts it all out
February 9, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review Mel, it was a pleasure to book your trip! Thanks :) Lizzie
Very nice
Very posh and a few people who have been working with me in the past two weeks have a good one today
February 8, 2026
Reply from Hays Travel - Hull
Thank you Chris! We always aim to give the best service and supply you with your dream holiday. We hope you have the best time and can't wait to see you again!
Young lady who served me was very…
Young lady who served me was very helpful, answered all my questions and found me a holiday within my budget.
February 13, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review - I really appreciate it and look forward to seeing you in the future! Neve :)
Reply from Hays Travel - Hull
Thankyou Kevin for taking your time to leave us this review:) I'm pleased i was able to secure this booking for you and i will always be happy to help again in the future!:)
I can't remember the name of the young…
I can't remember the name of the young lady who served me but she was extremely well versed in what was available. At no point did I feel pressured into take any extras and came away well satisfiednwith my purchase.
January 27, 2026
Reply from Hays Travel - Hull
Hi Edward! Thank you so much for your kind words and for taking the time to share your experience. We’re pleased to hear that you felt well looked after and never pressured during your visit, I will ensure I pass this lovely message onto Emily, thankyou again!:)
Agent very helpful and friendly and…
Agent very helpful and friendly and patient throughout thank you
February 4, 2026
Reply from Hays Travel - Hull
Thankyou very much for leaving this lovely review! I'm so glad i was able to get this booked for you, and i appreciate you taking the time to write this:) I will always be happy to help- Emillie:)
Booking experience. We called in travel ooking for…
We called in travel agents looking for a city break, not sure where. We received good advice, lots of helpful information.
We decided on Prague and booked straight.
January 25, 2026
Reply from Hays Travel - Hull
We're glad we could assist you in booking your trip to Prague! :)
Hays Travel
Lizzy was very friendly and tried to…
Lizzy was very friendly and tried to find us a really good deal. Very patient
January 31, 2026
Reply from Hays Travel - Hull
Thankyou so much for leaving this lovely review and your kind words! I am so glad I was able to get this booked for you!
We’d love to help again anytime:)
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