Incredible service given today by Rosie and Ben. Basically l misplaced my hays travel card and panicked because I am going on a cruise tomorrow! They listened and found the best solution for me. A... See more
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Very helpful no issues at all only I has to pop back in today to amend one thing and got sorted straight away we will 100 percent be booking with hays travel again .
The travel consultant, lizzie, was so nice and understanding of our needs, nothing was too much for her, so friendly and very knowledgeable. Would reccomend hays travel to anyone.
Company replied
Great holiday booking experience. Lizzie went above and beyond to get us the best holiday and came in on budget. We paid on the day for canada and usa. And had a real laugh in store where we pic... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38-40 Paragon Street, HU1 3ND, Hull, United Kingdom
- 01482534923
4.9
Excellent
831 reviews
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Great customer service
Was greeted by Neve.
She was confident and approachable.
Found us exactly what we were wanting as a family of 6 and able to get us the deal cheaper then what I had seen myself online.
February 28, 2026
Reply from Hays Travel - Hull
Thank you for this amazing review Bethany! It was lovely speaking to you and your family, please always feel free to get in touch if you need anymore help. - Neve :)
I always use hays travel when booking
I always use hays travel when booking. I find them helpful, pleasant and looking out for the best deals for me.
February 17, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review Wendy! :) It was lovely to see you and get you booked - Emillie
Reply from Hays Travel - Hull
Thank you, we are so glad that you had a positive experience with us :)
Reply from Hays Travel - Hull
Thank you for your positive feedback, we appreciate it greatly! :)
Emily has been great full booking my…
Emily has been great full booking my Australian Grand Prix package in a few weeks time, also sorted a few problems regarding my hotel. All-in-all a great experience. Emily a very nice agent..👍😊
February 18, 2026
Reply from Hays Travel - Hull
Thank you George, we're glad we were able to sort everything for you! Please make sure to take lots of pictures and videos to show to the team when you come back from the Grand Prix! We can't wait to book the next one with you!
The young lady who served us was very…
The young lady who served us was very nice and helpful
February 17, 2026
Reply from Hays Travel - Hull
Thank You David! We hope you have the best time on your holiday, can't wait to see you again for your next adventure.
Great service
As always great servic3s from lizzie knows what we need and sorts it all out
February 9, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review Mel, it was a pleasure to book your trip! Thanks :) Lizzie
Very nice
Very posh and a few people who have been working with me in the past two weeks have a good one today
February 8, 2026
Reply from Hays Travel - Hull
Thank you Chris! We always aim to give the best service and supply you with your dream holiday. We hope you have the best time and can't wait to see you again!
Young lady who served me was very…
Young lady who served me was very helpful, answered all my questions and found me a holiday within my budget.
February 13, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review - I really appreciate it and look forward to seeing you in the future! Neve :)
Reply from Hays Travel - Hull
Thankyou Kevin for taking your time to leave us this review:) I'm pleased i was able to secure this booking for you and i will always be happy to help again in the future!:)
I can't remember the name of the young…
I can't remember the name of the young lady who served me but she was extremely well versed in what was available. At no point did I feel pressured into take any extras and came away well satisfiednwith my purchase.
January 27, 2026
Reply from Hays Travel - Hull
Hi Edward! Thank you so much for your kind words and for taking the time to share your experience. We’re pleased to hear that you felt well looked after and never pressured during your visit, I will ensure I pass this lovely message onto Emily, thankyou again!:)
Agent very helpful and friendly and…
Agent very helpful and friendly and patient throughout thank you
February 4, 2026
Reply from Hays Travel - Hull
Thankyou very much for leaving this lovely review! I'm so glad i was able to get this booked for you, and i appreciate you taking the time to write this:) I will always be happy to help- Emillie:)
Booking experience. We called in travel ooking for…
We called in travel agents looking for a city break, not sure where. We received good advice, lots of helpful information.
We decided on Prague and booked straight.
January 25, 2026
Reply from Hays Travel - Hull
We're glad we could assist you in booking your trip to Prague! :)
Hays Travel
Lizzy was very friendly and tried to…
Lizzy was very friendly and tried to find us a really good deal. Very patient
January 31, 2026
Reply from Hays Travel - Hull
Thankyou so much for leaving this lovely review and your kind words! I am so glad I was able to get this booked for you!
We’d love to help again anytime:)
Very good experience
Very good experience, the young Lady (Neeve) was very pleasant and attentive to our needs, everything was explained in detail.
January 30, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review- it was a pleasure to get you all booked! Neve :)
First class care and attention!
The sales consultant Jodie was excellent. She gave good helpful guidance on our trip. Explained everything and was both really professional and friendly. We will certainly seek her out for future bookings!
January 25, 2026
Reply from Hays Travel - Hull
Thank you so much for your lovely review! I’m really glad I gave helpful guidance for you. It was a pleasure helping with your plans, and it truly means a lot to know you’d come back to me for future bookings. I’d be more than happy to help again anytime:) Jodie
Reply from Hays Travel - Hull
Thankyou so much for leaving this lovely review! I am so glad I was able to get this booked for you!:) and I truly appreciate your time for writing this! We’d love to help again anytime, Amy:)
Hays Travel Hull
The staff at Hays Travel in Hull are very friendly, helpful and provide lots of options.
I have booked 2 holidays with Hays Travel as they add value for money.
I have already recommended Hays Travel to a few of my friends.
January 16, 2026
Reply from Hays Travel - Hull
Thank you for your kind words! We truly appreciate the recommendation and are happy to hear you enjoyed your experience with us:) It means a lot to our team, and we look forward to helping with your future travels:)
Prague trip.
Excellent Elizabeth who sorted things out for us went above and beyond to help she couldn't do enough very helpful that was the paragon st store Hull.
January 21, 2026
Reply from Hays Travel - Hull
Thank you so much for your kind words! I’m really pleased I could help and that you felt everything was taken care of. It was a pleasure assisting you, and I truly appreciate you taking the time to leave such a lovely review. I’d be more than happy to help again in the future:)
Lizzie made time 2 search different…
Lizzie made time 2 search different holiday locations till we pick the one we wanted. Was very polite and professional and knew from what we told her of our perfect holiday
January 20, 2026
Reply from Hays Travel - Hull
Thank you so much for your kind words, it is greatly appreciated! I am so glad I was able to find the one for you:) We’d be more than happy to help again anytime!:)
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