We were made to feel very welcome by ‘Rosie’ who quickly was able to offer quite a few holidays for where we wanted to go. She was very knowledgeable and was able to show answers to our questions on... See more
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Made welcome as soon as we entered the shop. Michelle was really helpful going through the cruise lines that were appropriate, and finding the answers to our numerous questions. The booking process wa... See more
Company replied
Outstanding, Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back... See more
Company replied
Great customer service at Hays Travel. Thomas was very helpful and knowledgeable. He found the perfect holiday to match what we were looking for. Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2K reviews
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Reply from Hays Travel - Mansfield
Tom S,
We appreciate your kind words and are so glad you enjoy our service. Thanks for your support!
Mansfield, Hays Travel
Excellent service and quality knowledge…
Excellent service and quality knowledge of the hotel and area we wanted
March 12, 2026
Reply from Hays Travel - Mansfield
Bryan,
We appreciate you taking the time to leave a review. We are so happy to hear you received excellent service and quality knowledge. Thank you so much for booking with us again. Michelle :-)
Excellent
Excellent. Great service and patience by Michelle. Able to book exactly what we wanted.
March 12, 2026
Reply from Hays Travel - Mansfield
Thank you Joy. It was great to meet you both and talk to you about Edwinstowe and also Seville. You will have a great time in both Malaga and Seville. Thank you so much for booking with us again. Michelle :-)
Eastbourne
Friendly and helpful holiday advisor, nothing was too much trouble. Was able to answer my questions.
March 10, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review, it was a pleasure booking your trip :) Thank you - Rosie x
Perfect genuine service
Booking a holiday or break is a big deal and the details have to be right, we visited the Mansfield branch and was greeted with a smile and helpful service. Communication is perfect .
March 1, 2026
Reply from Hays Travel - Mansfield
Thankyou for your kind words and booking with us -
Tracey - Hays travel Mansfield
Reply from Hays Travel - Mansfield
Thank you Joy for your kind words. Its a pleasure to be able to help. You will both have a great time at Paddington. Thank you for booking. Michelle :-)
Anna is Amazing
I can’t begin to thank Anna Hannah for everything she has done to arrange our family holiday to Menorca. Nothing was too much trouble, she went above and beyond to try and help us tick all the boxes. Anna is one in a million and an asset to Hays Travel. Thank you Anna, you deserve the 5 stars.
February 28, 2026
Reply from Hays Travel - Mansfield
We appreciate you taking the time to share your wonderful experience. We are so glad to hear that the arrangements for your family holiday met your expectations.
Hays Travel Mansfield - Anna :)
Pleasant friendly experience
Pleasant friendly experience, not pushy at all and extremely helpful
March 7, 2026
Reply from Hays Travel - Mansfield
Thank you for your kind words. I know you will both have a fabulous time in Santa Ponsa. Thanks for booking with us. Ruby :)
Anna was very helpful in helping me…
Anna was very helpful in helping me choose my Solo holiday.
She's very knowledgeable about the area. Hotels and flights.
5 🌟
Thank you.
March 6, 2026
Reply from Hays Travel - Mansfield
Thank you Karen it was lovely to see you. Thank you for booking with me again. Have a fabulous time. Anna x
Helpful friendly advice
Helpful friendly advice
Tom was very patient and really took his time to understand our needs
March 3, 2026
Reply from Hays Travel - Mansfield
Thankyou so much for your lovely comments and booking with us, You have an amazing time.
Hays Travel Mansfield - Tom :)
Reply from Hays Travel - Mansfield
Thankyou for your kind words and booking with us -
Hays Travel Mansfield - Anna
As always it was great.
March 3, 2026
Reply from Hays Travel - Mansfield
It is an absolute pleasure to be able book your holidays. Thank you once again for booking with us. Michelle :-)
Great experience
Anna was very knowledgeable about where we wanted to go. She explained everything in a polite and professional manner, even recognising us after just popping in a couple of days before to discuss our dream holiday. What a great experience we had, and as people who love camping, out first experience of booking a holiday abroad was superb. Thank you Anna for making our dream holiday come true
March 3, 2026
Reply from Hays Travel - Mansfield
It was my pleasure to be able to help. You will both have an amazing time. Thank you so much for booking with us. Anna :)
Brilliant service
MJ advised us in our 1st cruise once we’d told her our needs and seeked advice on the things she wasn’t too sure of.
When we had issues with the booking process Hays travel sorted us out immediately without any fuss.
We would be using them again and wouldn’t hesitate to recommend them to anyone.
January 26, 2026
Reply from Hays Travel - Mansfield
Thankyou for your Kind words and booking with us
Hays Travel Mansfield
They always find the right holiday for us
Every time we go into Hays at Mansfield, the experience is really positive. We booked another holiday on Saturday and Katie spent the time to make sure the hotel was the right choice for us, including where it is situated, the public bus service running from near to the hotel, the beach, and things to do around the immediate area
February 28, 2026
Reply from Hays Travel - Mansfield
Hello
Thank you so much for your kind words, it was a pleasure! Thank you so much for booking with us again :-)
Katie
Beth was superb to say she had only…
Beth was superb to say she had only been with the company for 2 weeks . When she wasn’t sure she checked everything before proceeding . A credit to the company. I normally book on line but would use Hats again .
February 27, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely review, Isabel. It was so nice speaking to you and your friend, hope to see you both soon! :)- Beth
Great booking experience
The booking agent, Anne was very helpful and informative. She was able to put us at ease and answer all of our questions and she helped us to book our dream cruise without any fuss or delay.
We had previously booked through Hays Travel and have always had a great experience. We would definately recommend this service to others and wouldn't hesitate to use is again ourselves.
February 12, 2026
Reply from Hays Travel - Mansfield
Thank you for your lovely comments, it was a pleasure to arrange your Cruise :)
Anna
Continuity easy to discuss your holiday…
Continuity easy to discuss your holiday needs
February 24, 2026
Reply from Hays Travel - Mansfield
We appreciate you mentioning how easy it is to discuss your holiday needs with us. Anna
Always consistent and just perfect
Always consistent and just perfect. So helpful and had time for us. Wouldn’t go anywhere else.
Really helpful when we had a medical problem. Nothing is a problem for them
February 17, 2026
Reply from Hays Travel - Mansfield
Thankyou for your lovely comments and booking with us -
Bronte - Hays Travel Mansfield
Reply from Hays Travel - Mansfield
We appreciate your positive feedback and are so glad we could meet your needs and expectations with our service.
Hays Travel - Mansfield, Tom :)
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