Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch
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Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... See more
Company replied
The Hays staff at Tesco Blue Boar Norwich are an excellent team, always so helpful and friendly. Their attention to detail is exemplary. Barney is a star.
Company replied
Always a great experience with Hays. Lovely friendly staff with lots of knowledge and our holiday to Africa was sorted out in no time!! Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, United Kingdom
- 01603857516
4.9
Excellent
1K reviews
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Madison was superb
Madison was superb! She was able to find exactly what we wanted! And she did so with efficiency, will be coming back to her for every one of our holidays!
February 25, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Sadie was great.
The lady that helped me was really helpful. She went out of her way to help me.
February 14, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
A busy day
It was very busy but helpful and friendly staff. Given all the information requested without any pressure. Returned later to book it was still very busy, again very helpful and friendly.
February 16, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
A good experience
The lovely lady who remembered us from previous visits and was charming with a lovely sense of humour, she was helpful making sure we booked a good holiday based on what we wanted
February 22, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Majorca Hols.
Barney was very polite and helpful.
Answered all are questions.
Looked for a good deal.
Didn't rush us.
Came away with a holiday .
February 13, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Very helpful staff with good…
Very helpful staff with good knowledge. And Nice to speak to someone face to face .
February 19, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
Sadie was so helpful
Sadie was so helpful, in finding our holiday. We always use this branch of Hays for our holidays and have never had anything other than fantastic service.
February 12, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Beth at Hays Travel Norwich Tesco was…
Beth at Hays Travel Norwich Tesco was friendly, efficient and helpful.
February 19, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Phenomenal service
Phenomenal service, quick and easy to book my holiday with amazing advice from the workers
February 12, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Madison was very friendly and helpful
Madison was very friendly and helpful. I would give it a 5star but had issues when booking as couldn't get the room available and ended up paying more for the original room quoted.
February 14, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Eventually found a holiday we wanted…
Eventually found a holiday we wanted but the screen was being moved too quickly making my eyes hurt!
We also asked if we could have a quiet room but she didn’t seem to record that
February 13, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Holiday Booking
Staff always very friendly and polite and go that extra mile to help and find the holiday that you are looking for. And Barney came up trumps again.
Thanks
February 14, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback:)
Reply from Hays Travel - Norwich Tesco
Thank you for your love feedback:)
Recommend 100%
We have booked all our holidays with Barney at Hays Tesco Blue Boar for more years than I can remember we wouldn't use anyone else & highly recommend Hays & Barney to everyone!
February 10, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback :)
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