Holly was welcoming & cheerful, nothing was too much trouble. She made our whole booking process seamless & we will definitely go back to book with her again.
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Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... See more
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We dealt with Zoe who welcomed us with a smile and a coffee. There was a great buzz in the travel agent’s and all the staff said hello and were very upbeat. Throughout the booking process we laughed a... See more
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Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
46 High Street, SS6 7EA, Rayleigh, United Kingdom
- 01268857283
4.9
Excellent
1K reviews
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Sam has been so helpful in choosing our…
Sam has been so helpful in choosing our holiday.
All the staff are great in the Rayleigh branch.
June 11, 2026
Reply from Hays Travel - Rayleigh
Diane Pooley,
We are so happy to hear our team provided excellent service and helped with your holiday!
Kind Regards
Hays Travel
Holiday Advise
I was given helpful holiday advise on the criteria that I had given.
I was treated with respect & kindness
My thanks to Donna
May 19, 2026
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday to Barcelona. I hope you have a lovely time.
Thanks Donna :)
Reply from Hays Travel - Rayleigh
Thank you for your 5 star review. I hope you have a lovely holiday. Many Thanks Donna :)
Service you get in Branch is amazing
Service you get in Branch is amazing, just a little disappointed that they couldnt match the online price for the cruise I wanted to book. But still booked in branch as they where so nice.
June 16, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your 5 star review and booking with us again.
Please let me know if you have any questions or queries at any time. Always here to help and I hope you have the most amazing cruise
Many Thanks Donna :)
Good serviceThe young lady who served us did…
The young lady who served us did everything she could to help us and indeed we booked our holiday
June 6, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review Mrs Stanford, it was a pleasure to book your holiday! I hope you have a lovely time - Holly :)
Very helpful
June 7, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind words.
Regards
Sam Hays Travel
Reply from Hays Travel - Rayleigh
Linda,
Thank you for your kind words and thank you for booking with us sgain.
Kind Regards
Hays Travel
Good experience…
We were seen at the Rayleigh Essex branch and was welcomed by Holly who was very helpful and patient with the groups question and queries. Thank you
June 12, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review Christina. It was lovely to meet you and your family and it was a pleasure to book your holiday. Thank you - Holly :)
I’ve used Hays travel a few times now…
I’ve used Hays travel a few times now they are extremely helpful always make me feel at ease they find the perfect holiday every time always willing to help
May 23, 2026
Reply from Hays Travel - Rayleigh
Hi Denise
We're so pleased to hear we make you feel at ease and find the perfect holiday every time. Thank you for your kind words!
Kind Regards
Hays Travel
Most impressed!
The booking and payment process was very efficient. The staff member was extremely helpful, informative and approachable.
June 9, 2026
Reply from Hays Travel - Rayleigh
Thank you Becky hope you have a fantastic time on your cruise , Zoe
Support High Street Travel Agents
With people looking more online for better holiday deals its tough for High Street Travel Agents to keep competitive.
However I was very surprised on how the agent was happy to try and machine out online cost.
Not only did they listen and search for the best deal they managed to add two extra days asn also include transfers.
We paid a bit more than the online price but it was well worth it, is taking less than £200 pounds more and for the service we got it wal well worth it.
The agent listened to what we wanted, they gave us many options as possible within out budget and made sure we where happy before we booked.
Very happy with the service, no pressure selling at all.
Great that we still have travel agents in the highstreer. I will definitely be using you again for my next holiday in the future.
June 8, 2026
Reply from Hays Travel - Rayleigh
Daniel Baines,
We are so pleased to hear that we could provide such a positive experience for your holiday booking. It's wonderful to know that our team's dedication to finding the best options, even when competing with online deals, made a difference. We truly appreciate your kind words and look forward to helping you with your next adventure!
Helen
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
Thank you for your kind review Christine :)
- Hays Travel Rayleigh
Superb service
Superb service, extremely patient whilst we gained the holiday experience we were seeking. They took the time to work through all our requirements and never rushed us.
June 7, 2026
Reply from Hays Travel - Rayleigh
Thank you for your kind 5* review! We are so pleased we could help you find the perfect holiday experience. We appreciate your kind words.
Kind Regards
Hays Travel
Excellent service this is the third…
Excellent service this is the third holiday we have booked through the Rayleigh branch with Donna, can’t fault her friendly and professional service
June 7, 2026
Reply from Hays Travel - Rayleigh
Thank you so much for your 5 star review. It was a pleasure booking your holiday to Greece.
Thanks for booking with us again Donna :)
Reply from Hays Travel - Rayleigh
Thank you for booking with us and I hope you have a lovely time in Benidorm Many Thanks Donna :)
First class service always given no…
First class service always given no matter who deals with your holiday arrangements.9
June 4, 2026
Reply from Hays Travel - Rayleigh
Christine,
We are so glad you always receive first-class service! Thank you for your kind words.
Coryann
Kind Regards
Hays Travel
Reply from Hays Travel - Rayleigh
john clark,
We appreciate your kind words. We're glad to know you feel cared for.
Coryann
Kind Regards
Hays Travel
Good representative and very helpful.
June 3, 2026
Reply from Hays Travel - Rayleigh
Graham cook,
We appreciate your kind words about our team. We are glad we could assist you.
Sasha
Kind Regards
Hays Travel
Brilliant service from Hays Travel.
We always use Hays Travel in Rayleigh Essex,the staff are excellent,very helpful and very friendly.
May 28, 2026
Reply from Hays Travel - Rayleigh
Linda Garwood,
We truly appreciate your kind words! We're delighted our team provided excellent service.
Daisy
Kind Regards
Hays Travel
Cheerful helpful and efficient.
We book our holidays with Hays in Rayleigh because everyone is so helpful and efficient. A pleasure to deal with them.
June 4, 2026
Reply from Hays Travel - Rayleigh
Hi Ken,
We're delighted you find our team helpful and efficient. We truly appreciate your kind words and look forward to assisting you again.
Zoe
Kind Regards
Hays Travel
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