We have used Hays before and have always been very satisfied.Stella was very thorough and patient as was slightly vomplicated booking.Would happily recommend could have booked on line but would prefer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... See more
Company replied
We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self
Company replied
My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9-11 Place lane, BN25 1LA, Seaford, United Kingdom
- 01323340582
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the travel arangements were…
All the travel arangements were arranged in a clear easy to understand way. For a first solo trip and first flight it was very helpful. Would book with this company again.

Reply from Hays Travel - Seaford
First time I have used Hay's Travel and…
First time I have used Hay's Travel and I found them very welcoming, helpful and thorough. Nothing was too much trouble.

Reply from Hays Travel - Seaford
Excellent and clear service
Excellent and clear service. Got all the information I needed and any questions answered well

Reply from Hays Travel - Seaford
Book with confidence.
Excellent . Booked 2 holidays . Always professional . Would not use any other travel agent. Thank you Sian. All staff used before have always been great.

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
Stress free travel booking
Lana was efficient, patient and a pleasure to deal with. Nothing was too much trouble. She’s a credit to your company. In fact all the staff were welcoming, and it takes the stress out of booking online for us ‘oldies’

Reply from Hays Travel - Seaford
Lana was very professional and took…
Lana was very professional and took time to to answer all my questions…..as it was my first time to book and go on a coach tour. I am looking forward to the holiday. Thankyou to all concerned…well done ❤️

Reply from Hays Travel - Seaford
Lana was very helpful and found us a…
Lana was very helpful and found us a very nice holiday. She was very easy to talk to , a very nice young lady

Reply from Hays Travel - Seaford
Couldn't have been more helpful
Interactions with Larna and Lucy were very positive and sorted out a a knotty booking of French trains, which had become a nightmare. They both went above and beyond.

Reply from Hays Travel - Seaford
Very helpful in sorting our trip to Scotland
Lucy guided us through the process of finding flights to and from Scotland including an hotel in the centre of Edinburgh and several trips as us oldies do not find it that easy to do these days. Will definitely use Hays again as the need arises.

Reply from Hays Travel - Seaford
Excellent travel agents
Friendly and welcoming staff on arrival to the shop. Very helpful and listened well to our requests and needs for our holiday. Great at finding the right price and working with us to get the right price.

Reply from Hays Travel - Seaford
The staff are very helpful and will…
The staff are very helpful and will always help with any problems tgat arise after booking the holidy.I have used them srveral times.

Reply from Hays Travel - Seaford
Lana was very helpful in getting me the…
Lana was very helpful in getting me the best price and flight

Reply from Hays Travel - Seaford
Stella at the seaford branch went out…
Stella at the seaford branch went out of her way to sort our trip out she was very helpful and efficient. Highly recommend

Reply from Hays Travel - Seaford
Fantastic experiences every time
Fantastic experiences every time, Can definitely recommend the Seaford branch, You will not be disappointed.
So easy to deal with and everything is done for you.

Reply from Hays Travel - Seaford
Great service from hays in helping find…
Great service from hays in helping find our holiday taking the time to find out lots of info for us to help us make our choice

Reply from Hays Travel - Seaford
Friendly, efficient service
Jessica, the Hays Travel Agent who assisted me, tailored my holiday to my exact requirements with a friendly, professional approach that filled me with confidence. I left the travel agents in Seaford extremely satisfied with the service I had received. Thank you Hays Travel and particular thanks to Jessica 😊

Reply from Hays Travel - Seaford
Good travel agent .
Very helpful when I booked my holiday.
Helped me get the best deal

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







