Hays Travel - Seaford Reviews 

681
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

We have used Hays before and have always been very satisfied.Stella was very thorough and patient as was slightly vomplicated booking.Would happily recommend could have booked on line but would prefer... See more

Rated 5 out of 5 stars

Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... See more

Company replied

Rated 5 out of 5 stars

We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

681 reviews

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4.9

All reviews

(681)

119,953 reviews in the last 12 months

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Rated 4 out of 5 stars

All the travel arangements were…

All the travel arangements were arranged in a clear easy to understand way. For a first solo trip and first flight it was very helpful. Would book with this company again.

March 6, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your feedback.Pleasure to book your trip for you. We look forward to helping you again.Jess Hays Travel Seaford.

Rated 5 out of 5 stars

First time I have used Hay's Travel and…

First time I have used Hay's Travel and I found them very welcoming, helpful and thorough. Nothing was too much trouble.

March 4, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated.
Many thanks, Lana Hays Travel Seaford

Rated 5 out of 5 stars

Excellent and clear service

Excellent and clear service. Got all the information I needed and any questions answered well

March 3, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Lana, Hays Travel Seaford

Rated 5 out of 5 stars

Book with confidence.

Excellent . Booked 2 holidays . Always professional . Would not use any other travel agent. Thank you Sian. All staff used before have always been great.

February 28, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Sian, Hays Travel Seaford

Rated 5 out of 5 stars

Booking our Cruise

Was very helpful and kind, and put us at ease

February 28, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Lucy, Hays Travel Seaford

Rated 5 out of 5 stars

Stress free travel booking

Lana was efficient, patient and a pleasure to deal with. Nothing was too much trouble. She’s a credit to your company. In fact all the staff were welcoming, and it takes the stress out of booking online for us ‘oldies’

February 28, 2026
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Reply from Hays Travel - Seaford

Thank you for your lovely review it is appreciated. Kind regards, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Lana was very professional and took…

Lana was very professional and took time to to answer all my questions…..as it was my first time to book and go on a coach tour. I am looking forward to the holiday. Thankyou to all concerned…well done ❤️

February 17, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5 * review and kind comments, it was a pleasure booking your holiday for you. Kind regards Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Lana was very helpful and found us a…

Lana was very helpful and found us a very nice holiday. She was very easy to talk to , a very nice young lady

February 28, 2026
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Reply from Hays Travel - Seaford

Thank you for your kind review it is appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Couldn't have been more helpful

Interactions with Larna and Lucy were very positive and sorted out a a knotty booking of French trains, which had become a nightmare. They both went above and beyond.

February 27, 2026
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Reply from Hays Travel - Seaford

Thank you for your positive review we are always happy to help! Kind regards, Lana & Lucy Hays Travel Seaford

Rated 5 out of 5 stars

Very helpful in sorting our trip to Scotland

Lucy guided us through the process of finding flights to and from Scotland including an hotel in the centre of Edinburgh and several trips as us oldies do not find it that easy to do these days. Will definitely use Hays again as the need arises.

February 13, 2026
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Reply from Hays Travel - Seaford

Thank you for your positive review it was a pleasure to help you and i look forward to finding more great holidays for you both! Lucy 😊

Rated 5 out of 5 stars

Excellent travel agents

Friendly and welcoming staff on arrival to the shop. Very helpful and listened well to our requests and needs for our holiday. Great at finding the right price and working with us to get the right price.

February 12, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Hays Travel Seaford

Rated 5 out of 5 stars

The staff are very helpful and will…

The staff are very helpful and will always help with any problems tgat arise after booking the holidy.I have used them srveral times.

February 15, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Stella at the seaford branch went out…

Stella at the seaford branch went out of her way to sort our trip out she was very helpful and efficient. Highly recommend

February 7, 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Fantastic experiences every time

Fantastic experiences every time, Can definitely recommend the Seaford branch, You will not be disappointed.
So easy to deal with and everything is done for you.

February 1, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your positive review we are always happy to help! Lucy 😊

Rated 5 out of 5 stars

Great service from hays in helping find…

Great service from hays in helping find our holiday taking the time to find out lots of info for us to help us make our choice

February 8, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Friendly, efficient service

Jessica, the Hays Travel Agent who assisted me, tailored my holiday to my exact requirements with a friendly, professional approach that filled me with confidence. I left the travel agents in Seaford extremely satisfied with the service I had received. Thank you Hays Travel and particular thanks to Jessica 😊

February 5, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

We appreciate your feedback and are so glad you were satisfied with our service!
Pleasure to book your holiday.Jess Hays Travel Seaford.

Hays Travel

Rated 5 out of 5 stars

Good travel agent .

Very helpful when I booked my holiday.
Helped me get the best deal

January 30, 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards, Lana at Hays Travel Seaford

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