Hays Travel - Sheringham Reviews 

558
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


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Rated 5 out of 5 stars

We went into Hays in Sheringham with some quite vague holiday ideas. Nina took our input and came back quickly with some great holidays for us to review. Once we had selected one, Nina set about orga... See more

Company replied

Rated 5 out of 5 stars

Our requirements were listened to and we received several options based around our these. There was a good range of prices to choose from as well as airports and hotels. The staff were very helpful a... See more

Company replied

Rated 5 out of 5 stars

Nina Loose is new to the store and I couldn't praise her efficiency and patience enough. Despite numerous changes and additions she has helped us to plan the trip of a lifetime. This is the first time... See more

Company replied

Rated 5 out of 5 stars

Helpful understanding staff who certainly did above and beyond their best to get just what we wanted. Sheringham branch you deserve a gold medal.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

558 reviews

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4.9

All reviews

(558)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Special thank you to Ellie

Would like to say a massive thank you to Ellie for all the help and support with planning our holiday.. Ellie is brilliant we can’t fault her, this is now our 3rd holiday that Ellie has now planned for us, everyone has been wonderful.. 😊 you are a massive credit to the hays team 😊

October 19, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review, I will pass this on to Ellie when she is back in branch. See you all soon. Best wishes, Liv😊

Rated 5 out of 5 stars

Hays Travel Sheringham

The staff are always very polite, very professional and helpful,They spend time with you to get the right holiday you have asked for.And are very competitive in there pricing.

October 19, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review, I am pleased we managed to get your holiday booked for you. Best wishes, Liv😊

Rated 5 out of 5 stars

The place to go

Very friendly and helpful

August 10, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind review, I am glad we managed to get your holiday booked for you. Best wishes, Liv😊

Rated 5 out of 5 stars

Holiday booking

As always Ellie was most helpful guiding us through our booking details which to be perfectly honest we would have been totally lost without her. She really went above and beyond too make what could have been quite a stressful time much easier for us.

October 16, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your lovely review! It has been a pleasure to help with your upcoming holiday and I hope you have the most amazing time!! Ellie :)

Rated 5 out of 5 stars

Very efficient service and we…

Very efficient service and we appreciated the patience shown

October 14, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind review, it was a pleasure to book your holiday. Best wishes, Liv :)

Rated 5 out of 5 stars

The lady we saw was very helpful and…

The lady we saw was very helpful and patient and we felt looked after.

October 11, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review, It was lovely to meet you, I am so pleased I was able to book your holiday. Speak to you soon, Liv :)

Rated 5 out of 5 stars

Africa

Whole experience was enjoyable, and we was made to feel at ease on deciding our next year's holiday.

October 10, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review, It was lovely to meet you all and get everything all sorted. Speak to you soon, Liv :)

Rated 5 out of 5 stars

Hays Travel Sheringham are always super…

Hays Travel Sheringham are always super helpful. I have booked a couple of what I would call 'special' holidays with them and dealt with various members of staff and they have always been very helpful, answered my millions of questions and assist with the booking process throughout. We have just booked a Norwegian Fjords Cruise with Nina who was very knowledgeable to us cruise virgins.

October 9, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, I will pass your kind words on to Nina. I'm glad she could get your lovely cruise booked. Ellie :)

Rated 5 out of 5 stars

Always very professional and thorough

Always very professional and thorough, with a smile 😃 fantastic 👌 service. ✈️🇬🇷😀

October 8, 2025
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Reply from Hays Travel - Sheringham

Thank you this is lovely to hear, glad we were able to get everything sorted.

Rated 5 out of 5 stars

Helpful Staff

Helpful Staff
Holiday all booked and ready to go

September 20, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, Glad we got your holiday sorted, Ellie :)

Rated 5 out of 5 stars

Friendly and expert advice

Ellie who sorted our holiday was fantastic. She gave me several options and great advice. A stress free booking for our cruise. Would highly recommend

September 23, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review, It was a pleasure to book your lovely cruise. Ellie :)

Rated 5 out of 5 stars

As always an excellent service from…

As always an excellent service from Nina / Ellie at Hays Travel, Sheringham

September 18, 2025
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Reply from Hays Travel - Sheringham

Thanks so much for your review Kay. Always lovely speaking with you. Ellie :)

Rated 5 out of 5 stars

Daniel is a credit to the company

I was helped by Daniel (apprentice), he’s was most helpful finding holidays. He even found extra holidays and emailed them over to me! I was able to find a wonderful city break in Palma thanks to him! Absolute credit to the company

September 5, 2025
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Reply from Hays Travel - Sheringham

Hi, Thank you for your review, Glad we could get you sorted. Ellie :)

Rated 5 out of 5 stars

Ellie was fantastic

Ellie was fantastic. She listened to exactly what we wanted in a holiday and kept well within the budget we’d set. The holiday shes found us looks perfect and ticks every box.

September 10, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, It was a pleasure to book your lovely holiday, Ellie :)

Rated 5 out of 5 stars

Nina at Sheringham Office

Nina was attentive, patient and efficient in arranging my return travel Norwich/Ushuaia. I have used her expertise for many years.

September 10, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind words, it was lovely to see you and book your travel arrangements, the trip sounds amazing. Be in touch soon Nina

Rated 5 out of 5 stars

Very helpful adviser

Very helpful adviser

September 6, 2025
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Reply from Hays Travel - Sheringham

Thank you for your review, it was a pleasure to book your holiday. I am sure you'll all have a lovely time. Best wishes, Liv🙂

Rated 5 out of 5 stars

Good customer service

August 28, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind review, I am glad we got your holiday booked for you😊 Best wishes, Liv

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