Our requirements were listened to and we received several options based around our these. There was a good range of prices to choose from as well as airports and hotels. The staff were very helpful a... See more
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Nina Loose is new to the store and I couldn't praise her efficiency and patience enough. Despite numerous changes and additions she has helped us to plan the trip of a lifetime. This is the first time... See more
Company replied
Helpful understanding staff who certainly did above and beyond their best to get just what we wanted. Sheringham branch you deserve a gold medal.
Company replied
Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom
- 01263 820400
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Ellie is fab
I usually deal with Ellie in Sheringham. She is great, always happy to help and great knowledge of destinations too. Helped us sort out a family holiday with ease.

Reply from Hays Travel - Sheringham
Excellent service
Excellent service, helped us with everything , made us feel welcomed

Reply from Hays Travel - Sheringham
Staff service.
I have always had good service from the staff at Hays travel. Very patient and helpful.

Reply from Hays Travel - Sheringham
Short Trip Abroad
Ellie was a great help with us booking a short trip abroad. We went in not really knowing where we wanted to go and she sent me a great selection of quotes. She helped not only book our trip but also car parking at the airport and although I could have done this independently it was just easier to have that choice for her to sort for me. Fantastic service!

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Great service
Great service, friendly staff, matched the online price I had, will definitely be using Hays again, thank you.

Reply from Hays Travel - Sheringham
Nina made the whole experience of…
Nina made the whole experience of booking our flights to Canada so easy and stress free ..nina is a credit to hays travel thank you

Reply from Hays Travel - Sheringham
Good experience.
Our visit to Hays Travel yesterday was a very pleasant and efficient experience. The service we received was knowledgeable and very helpful.

Reply from Hays Travel - Sheringham
Always book through Hays
Always book through Hays. Ellie at the Sheringham branch is a credit to the company, always helpful.
Looking forward to our next holiday😊

Reply from Hays Travel - Sheringham
Excellent service and advice
Excellent service and advice.
Very good price
Respectful staff
Very smart clean office and staff

Reply from Hays Travel - Sheringham
Good service & friendly people.
I have used my local Hays travel in Sheringham several times. The agents are always friendly knowledgeable & helpful.

Reply from Hays Travel - Sheringham
Hays Travel - Simply The Best
Hays Travel, Sheringham branch (maybe the other branches too, not dealt with them) Always Always Always go above and beyond to get us the holiday we wanted. Nothing is too much trouble.

Reply from Hays Travel - Sheringham
Everything was made so easy by the…
Everything was made so easy by the lovely team. Big shout out to Ellie. Thank you so much

Reply from Hays Travel - Sheringham
Booked 3 holidays recently..Livia was…
Booked 3 holidays recently..Livia was polite and hellpful and everything worked out well

Reply from Hays Travel - Sheringham
Olivia done everything for me booked…
Olivia done everything for me booked holiday and flight seats

Reply from Hays Travel - Sheringham
The extra mile
Travel agent Nina at Sheringham negotiated a better price AND accommodated our additional requirements

Reply from Hays Travel - Sheringham
Liv was excellent made it so easy to…
Liv was excellent made it so easy to find our holiday, explained everything, was so professional in her approach, very polite definitely a credit to the company. Will certainly be booking with Hays again.
Very happy customers xx

Reply from Hays Travel - Sheringham
Hays Travel Sheringham first Class
We only ever book through hays Sheringham, Nina and her staff are always lovely and we trust them, they always look after us.

Reply from Hays Travel - Sheringham
Right from the start we were made…
Right from the start we were made welcome. The Agent understood our needs for a little complex flight arrangement. We left confident that all was well…. Unlike doing this online!!
Well done

Reply from Hays Travel - Sheringham
First class travel agent
Charming young lady provided first class service and info.very little more to say excellent as previous holiday.

Reply from Hays Travel - Sheringham
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