Staff at South Woodham Ferrers are really friendly and helpful and ready to answer the million questions we have. We wouldn't go anywhere else
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See what reviewers are saying
Always book our holiday at this branch & have done on numerous times. The staff are always welcoming, knowledgeable & polite. Wouldn’t go anywhere else. Very easy to book a holiday with this agent. T... See more
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We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... See more
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Indi made booking our family holiday very easy and found us the perfect deal for us. Nothing was too much trouble and we weren’t made to feel rushed or unwelcome at all. We weren’t really sure what we... See more
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Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Heralds Way, CM3 5TQ, Chelmsford, United Kingdom
- 01245801321
4.9
Excellent
663 reviews
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Good experience
Helpful, welcoming young man who helped greatly with all arrangements for holiday. Explaining everything that needs to be done and making all the arrangements he possibly could. Very happy with all the help he gave us. One issue was after reading through the paperwork he provided he got my husbands name wrong and it said 1 passenger instead of 2. I informed him of this and he immediately made the necessary changes
July 21, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for taking your time to review your recent experience with Ross, it is good to hear he got everything you need for your holiday sorted. Sorry to hear the initial issue with your husband's name but glad he resolved this in a speedy manner and have a wonderful time on your holiday.
Good and helpful advice
July 21, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience booking your holiday with us. We hope you have a wonderful time.
Excellent service
The staff at south woodham Ferrers are so helpful & knowledgeable
They helped to find us a holiday that would suit our needs
Excellent service
Thank you Charlie
July 20, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in choosing the perfect holiday.
Friendly staff Kay was great finding us…
Friendly staff Kay was great finding us a cruise that we couldn’t seem to
July 17, 2026
Reply from Hays Travel - South Woodham Ferrers
Mr Benson,
We are so pleased to hear that our team was friendly and helpful in finding you the perfect cruise. Your kind words are greatly appreciated!
Kind Regards
Hays Travel Hastings
Wonderful service from all the staff at…
Wonderful service from all the staff at Hays Travel South Woodham. I wouldn’t book anywhere else.
July 16, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for leaving such a kind review. it is always a pleasure to help :)
We always go to Sarah for our holiday…
We always go to Sarah for our holiday and travel needs. She is so very helpful, nothing is too much trouble.
July 7, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that you consistently have such a positive experience when booking your holidays with us. We truly appreciate your kind words.
Great staff,good service.
July 5, 2026
Reply from Hays Travel - South Woodham Ferrers
craig foster,
Thank you for your wonderful 5-star review! We are delighted to hear that you experienced great service and found our team helpful. Kind Regards
Hays Travel South Woodham team
Great service again from Sam
June 27, 2026
Reply from Hays Travel - South Woodham Ferrers
Darren,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive great service from our team. We truly appreciate your kind words.
Sorted out our holiday very well
June 25, 2026
Reply from Hays Travel - South Woodham Ferrers
Mrs Harbert,
Thank you so much for your kind words and for taking the time to leave a 4-star review. We are delighted to hear that we were able to sort out your holiday so well.
Kind Regards
Hays Travel
Very friendly and knowledgeable of the…
Very friendly and knowledgeable of the area we were looking and gave us the best advise for value.
June 25, 2026
Reply from Hays Travel - South Woodham Ferrers
Deborah Owens,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and knowledgeable, providing you with the best advice for value.
Kind Regards
Hays Travel
Relaxing Holiday Booking…
The staff were amazing all very helpful and knowledgeable. We were booking for our 25th Wedding Anniversary next year) and weren't really sure on where to go, having not been abroad for quiet a few years. The staff were so helpful and the booking process was made so simple they answered all our questions and reassured us with all the answers given. The service was excellent from start to finish, our holiday is booked and will definitely be going back to book future holidays x x
June 30, 2026
Reply from Hays Travel - South Woodham Ferrers
Mr P Andrews,
We are delighted to hear about your wonderful experience booking your 25th Wedding Anniversary trip! It's fantastic that our team could assist you in finding the perfect destination and make the booking process so simple and reassuring. We look forward to helping you with future holidays!
Kind Regards
Hays Travel
Go and See Sam - Amazing!
We've used Sam numerous times to look after us and our holidays. She's got every one perfect! We wouldn't go anywhere else.
June 23, 2026
Reply from Hays Travel - South Woodham Ferrers
Errol,
Thank you for your wonderful feedback! We are so pleased to hear that our team has consistently found you the perfect holidays. We truly appreciate your loyalty.
Kind Regards
Hays Travel
Sam was incredibly helpful and…
Sam was incredibly helpful and responsive to our enquiries. A dream holiday is now booked. Thank you Sam
June 26, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so happy we could help you book your dream holiday! Thank you for your kind words.
Fantastic service by lovely people
Fantastic service by lovely people. Everyone friendly and helpful.
Charlie sorted out my quite complicated holiday with patience and professionalism.
June 24, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so pleased to hear you received fantastic service. We appreciate your kind words about our team's patience and professionalism.
The staff make the service…
The staff make the service friendly,professional,so helpful and their always so happy, I wouldn’t use any other company well done Hays travel South Woodham Ferrers😄😄
June 17, 2026
Reply from Hays Travel - South Woodham Ferrers
We're so happy to hear you had such a positive experience with our team! Thank you for your kind words and loyalty.
Made everything easy
From walking in the door the staff were amazing, friendly, welcoming and couldn't do enough. I hadn't used a travel agent in over 30yrs and will be going back to book my next holiday for certain. What an experience
June 21, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for taking the time to leave us a review, we are so happy to hear you had such a wonderful experience with us! We look forward to helping you book your next holiday :) Kind Regards Hays Travel South Woodham Team
You can always rely on the team at South Woodham Ferrers
Sam took the time to investigate the type of holiday we were interested in and offered us many different options. She discussed the pros and cons and finally we agreed on a great trip. We never felt rushed and were offered many cups of coffee during our visit. Really looking forward to our holiday now!
June 20, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your wonderful review! We are so pleased to hear you felt well-cared for and found the perfect trip. We hope you have a fantastic holiday! Kind Regards Hays Travel South Woodham Team
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words! Thank you!
Great service really helpful thank you…
Great service really helpful thank you so very much x
June 15, 2026
Reply from Hays Travel - South Woodham Ferrers
We're so glad we could help! Thank you for your kind words.
Always friendly and helpfull
June 7, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so pleased you found us friendly and helpful. Thank you for your kind words.
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