Staff at South Woodham Ferrers are really friendly and helpful and ready to answer the million questions we have. We wouldn't go anywhere else
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See what reviewers are saying
Always book our holiday at this branch & have done on numerous times. The staff are always welcoming, knowledgeable & polite. Wouldn’t go anywhere else. Very easy to book a holiday with this agent. T... See more
Company replied
We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... See more
Company replied
Indi made booking our family holiday very easy and found us the perfect deal for us. Nothing was too much trouble and we weren’t made to feel rushed or unwelcome at all. We weren’t really sure what we... See more
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Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Heralds Way, CM3 5TQ, Chelmsford, United Kingdom
- 01245801321
4.9
Excellent
663 reviews
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Staff were very knowledgeable
Staff were very knowledgeable, and helpful. Found and booked us the perfect holiday
June 6, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so pleased our team found your perfect holiday! Thank you for your kind words.
Charlie at south woodham branch
Charlie at south woodham branch, was extremely helpful and efficient, and the booking process was very smooth x
June 13, 2026
Reply from Hays Travel - South Woodham Ferrers
Carol Hardy,
We're so glad to hear our team provided such helpful and efficient service. Thank you for your kind feedback!
Kind Regards
Hays Travel
Brilliant team
We have always used our local branch in SWF and found all members of staff very friendly and helpful.
June 11, 2026
Reply from Hays Travel - South Woodham Ferrers
steve turner.,
We're so glad our team provided such excellent assistance. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - South Woodham Ferrers
Lorraine Willard,
Thanks for the lovely feedback! We are so glad you enjoyed your experience with us.
Kind Regards
Hays Travel
Friendly and very professional
Friendly and very professional, very knowledgeable about what we wanted from our vacation and any questions which were asked. Kept us updated on any changes that occurred
June 6, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful feedback! We are so pleased to hear about our team's professional, knowledgeable, and helpful service.
Can't fault the service
Can't fault the service. Staff kind and friendly and they found everything I wanted in a holiday .brilliant experience.
June 7, 2026
Reply from Hays Travel - South Woodham Ferrers
We're delighted you had such a brilliant experience and found everything you wanted! Thank you for your kind words.
Very helpfull goes out of way to…
Very helpfull goes out of way to explain great staff nice
June 4, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
Friendly
Friendly , easy and efficient
Have used same before and always helpful and will use in future
May 31, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
I haven't been in a travel agents for…
I haven't been in a travel agents for years but wanted a tailored trip to USA..so glad I did. South Woodham Ferrers branch, friendly on arrival by all the team,and sat down with Charlie. Lovely ,happy personality , no pushy sales.. quoted exactly what I wanted.. so I booked! Definitely use again, easy and stress free.. and a great price.
May 22, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
Great service
Personal, friendly, helpful service. South Woodham Hayes is my go to travel place. 😎😁
May 29, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
Booked a holiday at your South Woodham…
Booked a holiday at your South Woodham branch yesterday. Fleur was so helpful and went over and above to help us find the right holiday ( there were 4 of us with all different needs) . We were in there for over 3 hours and not once did she make us feel awkward. Very well done to Fleur. We would definitely book with Hays again. 😄😄
May 28, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
I found Sam very helpful and found the…
I found Sam very helpful and found the perfect holiday for us and can’t wait to come back. The other ladies in the shop had wonderful ideas and lots of knowledge of places.
May 24, 2026
Reply from Hays Travel - South Woodham Ferrers
We're so happy you found the perfect holiday with us. We appreciate your kind words.
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your kind words! it is always nice to help you plan your next trip :)
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words and positive feedback. We are so glad to hear this!
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words. We are glad you had a positive experience.
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words and positive feedback. We are so glad to hear this!
Good Experience in store
Listened to my needs, understood what i was looking for.
Also suggested and advised on additional products such as currency, car parking.
May 17, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your positive feedback!
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words and positive feedback. We are so glad to hear this!
Very helpful staff
May 14, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your kind review :)
Excellent service
Excellent service. Kay explained everything in detail. Would highly recommend and will definitely be booking with Hayes again.
May 12, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to review your recent service. We are glad to hear that you received such great service from Kay and we wish you a wonderful time on your holiday.
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