Headcovers Unlimited Reviews 1,290

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their softness, comfort, and durability. Many appreciate the thoughtful packaging, which often includes uplifting messages and special touches, making the unboxing experience feel personal. The website is frequently highlighted for its ease of use, clear product descriptions, and wide variety of styles and colors, which helps customers find exactly what they need. Reviewers also commend the prompt delivery service. However, some customers experienced issues with their orders, including missing items or delayed deliveries. A few people were dissatisfied with the product's appearance not matching the website's images, describing items as "cheap looking" or "cheesy." There were also occasional concerns about the accuracy of color representation for certain products and the cost of shipping, particularly for international orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting items made from natural... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woma... See more

Rated 4 out of 5 stars

Beautiful hat! It was a Christmas gift for hubby. Unfortunately, the hat was larger than I expected and needed to choose a medium rather than large. Will be requesting a return for the smaller size. L... See more

Rated 5 out of 5 stars

I have shopped with Headcovers.com before and have been very satisfied. The variety of products is great. You can tell this is a family-owned business by the way products are prepared for shipping. T... See more

Rated 5 out of 5 stars

As a recent cancer patient who has lost most of my hair, this was my first time searching for head coverings to use daily in lieu of opting for a wig. The variety of availability in terms of style, c... See more


Company details

  1. Headwear Store
  2. Hat Shop
  3. Wig Shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 19% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

I haven't received my order and…

I received an email stating delivery confirmation but I haven't received my order and tracking information has not been updated for over a week. Ordering was easy, great selection to choose from but can not comment on product that has not yet been received. Still hopeful it's out there somewhere.

April 10, 2026
Unprompted review
Rated 3 out of 5 stars

Wrong color

Wrong color. Band too tight I returned. Waiting for my refund
Buy again I doubt it

March 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Love the hat

Love the hat! I wear it all the time. It’s soft and warm, without being too warm. It also looks cute with anything I wear.

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Organized options!

The website is well organized and full of options. It made it easy for me to find exactly what I wanted and even allowed me to explore styles I hadn’t considered. I also found the prices to be very reasonable.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Cotton Hats

Thanks for creating scarfs and hats for cancer patients. I have been a customer for a long time with alopecia and now this. The best part is the recent hat with the bamboo and are cotton. I need that now and am so grateful I could count on you. I have to carry a purse now and I can put either one of these in there and change out as I get a hot flash. Thank you.

April 3, 2026
Unprompted review
Rated 2 out of 5 stars

Tariff fees

Tariff fees applied of $17.25 on top of expedited FedEx fees which was never noted on the website. I will have paid more on shipping then the products! I was going to order more items however not now!

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Stylish Fedora and Excellent Service

I purchased the Men’s Straw Fedora Hat with the 2" brim from Headcovers.com, and I’m genuinely impressed. I’ve never thought the fedora style looked good on me, but with an upcoming beach trip I decided to give it another try. I’m so glad I did — the slightly wider brim completely changed the look for me. It’s stylish, flattering, and perfect for sunny days.

Ordering was a breeze, the site was easy to navigate, and shipping was quick. Overall, a smooth experience from start to finish. Highly recommend Headcovers for quality products and great service.

March 19, 2026
Unprompted review

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