When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.
Contact info
United States
- www.headcovers.com
Replied to 19% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the product but turn-around time…
I love the products, but turn-around time is slow.
Great Products
I like your products but it is taking so long to get the order in Canada.
My gift came so beautifully packaged
My gift came so beautifully packaged. And I didn't request it nor pay extra. That is true steller customer service ypu rarely see anymore
Good shopping experience
Ordering and checkout on the website was easy. I received exactly what I ordered and delivery was efficient.
I haven't received my order and…
I received an email stating delivery confirmation but I haven't received my order and tracking information has not been updated for over a week. Ordering was easy, great selection to choose from but can not comment on product that has not yet been received. Still hopeful it's out there somewhere.
Wrong color
Wrong color. Band too tight I returned. Waiting for my refund
Buy again I doubt it
Shopping was very easy to get my wife a…
Shopping was very easy to get my wife a new wig for her birthday.
Quick delivery and head coverings are…
Quick delivery and head coverings are very well made and material is soft.
Love the hat
Love the hat! I wear it all the time. It’s soft and warm, without being too warm. It also looks cute with anything I wear.
The hat is too small and I have to pay…
The hat is too small and I have to pay to return.
Organized options!
The website is well organized and full of options. It made it easy for me to find exactly what I wanted and even allowed me to explore styles I hadn’t considered. I also found the prices to be very reasonable.
It was easy to figure out the system
It was easy to figure out the system, however, I have not received my hats
Cotton Hats
Thanks for creating scarfs and hats for cancer patients. I have been a customer for a long time with alopecia and now this. The best part is the recent hat with the bamboo and are cotton. I need that now and am so grateful I could count on you. I have to carry a purse now and I can put either one of these in there and change out as I get a hot flash. Thank you.
Tariff fees
Tariff fees applied of $17.25 on top of expedited FedEx fees which was never noted on the website. I will have paid more on shipping then the products! I was going to order more items however not now!
You guys delivered it to the wrong…
You guys delivered it to the wrong address
Good customer service
Good customer service, timely delivery, ok product.
Stylish Fedora and Excellent Service
I purchased the Men’s Straw Fedora Hat with the 2" brim from Headcovers.com, and I’m genuinely impressed. I’ve never thought the fedora style looked good on me, but with an upcoming beach trip I decided to give it another try. I’m so glad I did — the slightly wider brim completely changed the look for me. It’s stylish, flattering, and perfect for sunny days.
Ordering was a breeze, the site was easy to navigate, and shipping was quick. Overall, a smooth experience from start to finish. Highly recommend Headcovers for quality products and great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








