Healthcare4all Reviews 

342
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is an amazing company. They were willing to work with me to sort out my specific issues with ordering and shipping in a way I have never experienced before. They are responsive, courteous, very... See more

Rated 5 out of 5 stars

Superb, warm and efficient customer service-have been ordering for several years and this is always my experience. Thank you so much for your excellent products and kindly staff!!

Rated 1 out of 5 stars

I Cannot say the same as others do because sins July 2025 ( this Year) I has order 2 omron armcuff and till this verry day i never receive a single cuff nor my money back. My name is Catharina Constan... See more

Company replied

Rated 5 out of 5 stars

Venturing offshore for prescription-only eye drops that cost $550 in the US was a bit scary, but this pharmacy being in England gave me hope over India or Australia. SO glad I ordered from them. Eno... See more

Company details

  1. Health & Medical

Information provided by various external sources

A family-run company supplying medical devices to the public, NHS organisations and other businesses. We welcome your enquiries!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(342)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer service

I needed the item urgently so I rang to check it was in stock and fortunately it was. Daniel very helpful. We ordered online and chose DPD who unfortunately lost the package in Leeds. Amanda arranged a new delivery with Fedex after I made a second order. This worked well. DPD then found the item and Amanda was able to stop it being delivered. When it returned to the company I immediately got a refund for the first order. Excellent service.

January 2, 2023
Rated 5 out of 5 stars

One of the Australian…

One of the Australian Physiotherapist/Ergonomist introduced
Tenscare Sonic Stim 2 - in - 1 TENS and
Ultrasound Therapy machine to treat my fingers heels and knee pain

January 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Order cancelled by company out of…

Order cancelled by company out of stock , but i was able to.put order in on line, also was told could only dispatch 2 out of 4 of the products anyway because of postage restrictions even iif they had the stock, but still let me order. Not too impressed.

January 6, 2023
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Reply from Healthcare4all

We contact you immediately to advise that the item was date expired rather than out of stock so needed to cancel, and as it's a gas aerosol product there are restrictions in place for all couriers - Royal Mail etc. This is beyond our control completely.

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Rated 5 out of 5 stars

Service

Delivery was quite fast despite placing order during Christmas period - unlike other UK department stores.

January 4, 2023
Rated 1 out of 5 stars

Philips infrared bulb ordered and received a different bulb...

I ordered a Philips infrared bulb from the website and received an unmarked bulb without the Philips name and it arrived in a plain white box. I have contacted the organisation for an explanation and they have stated that Beurer sent the bulbs. Why am I being sold a Philips bulb that arrives in a plain box with no Philips name on the bulb?

December 6, 2022
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Reply from Healthcare4all

We did reply to you promptly to advise that due to supply issues the Beurer replacement bulb was currently being supplied in a plain white carton and also sent you a confirmation of this fact from Beurer. If you are not happy with the product you are welcome to return it.

Rated 2 out of 5 stars

Edited review on 30/12/2022

When I flagged up my concerns Healthcare4all wasted no time in getting in touch and explaining the difficulties they were currently experiencing. They updated me on the position re my order and kept in touch until it was safely delivered. All companies experience problems at some point; I was impressed with the way they provided personal contact until my order was safely processed. I would be happy to order from them again.

December 13, 2022
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