Great herb plants, great selection to choose from the internet, excellent delivery. And - a double blessing - our garden birds LOVED the wool protective collars which we put out by the bird feeder... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Beautiful little plants. Not just seedlings or straggly little misfits, they are proper young beautiful herb plants. Tucked in with wooly covers fur moisture and excellent protection covers during d... See more
Company replied
Excellent customer service. I ordered some herbs from this company, which unfortunately did not arrive due to courier service failure. But I can't fault Herbal Havens . Lorraine who, once advised tha... See more
Company replied
Herbal Haven is my go to plant site for its range of medicinal and culinary herbs. The standard of plants is always excellent and they come well wrapped in recyclable packaging . The site is easy to n... See more
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Company details
Written by the company
Established over twenty years ago, Herbal Haven is a specialist and family-run herb nursery offering a fantastic range of culinary, medicinal and aromatic herbs for sale. Grown naturally and in harmony with the seasons as well as the local environment and wildlife, Herbal Haven produces strong and healthy plants that flourish in your home or garden. As well as making it easy to order popular herbs to your door, the Herbal Haven team also provide expert advice to help you maintain and get the best out of your plants.
Contact info
Coldhams Far, Church End, Rickling, CB11 3YL, Saffron Walden, United Kingdom
- 01799540695
- herbs@herbalhaven.com
- www.herbalhaven.com
4.9
Excellent
369 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome herb plants
Ive bought from Herbal Haven for many years and their plants are second to none. They only sell plants in season and there is a massive selection.
February 10, 2026
Reply from Herbal Haven
Thank you for such a lovely review and for being such a loyal customer. Happy growing :)
Excellent plants with such good packing.
February 10, 2026
Reply from Herbal Haven
Glad they arrived safely - we have to preempt some if the rough handling they might receive on their journey :)
Reply from Herbal Haven
glad to hear they arrived safe and sound. Thank you for ordering from us :)
Excellent herbs, sustainably packaged
Herbal Haven is my go to plant site for its range of medicinal and culinary herbs. The standard of plants is always excellent and they come well wrapped in recyclable packaging . The site is easy to navigate with excellent growing hints and tips. Thank you Herbal Haven - would thoroughly recommend !
February 4, 2026
Reply from Herbal Haven
And thank you, for both your orders and for taking the time to leave such a lovely review :)
Reply from Herbal Haven
Good to hear they arrived safely. Thank you for your order and taking the time to leave us a review :)
Bursting into life
Fast delivery, easy website. Respond to emails quickly and efficiently. Love plants 😊
February 4, 2026
Reply from Herbal Haven
Ahh that's good to hear - glad they are in a happy home. Thank you for your order :)
Information for care of the plants is very useful.
Delivered on time. Left in safe place. Plants all looking healthy. Many thanks for efficient service.
February 4, 2026
Reply from Herbal Haven
Glad to hear they arrived safely - thank you for your order and taking the time to leave a review :)
Superb
As always good healthy plants and packaging keeps them nice and secure, will be buying again when there are more in season.
February 3, 2026
Reply from Herbal Haven
Thank you :)
Strong healthy plants always.
Always love the plants from Herbal Haven. Strong healthy plants that do really well in pots or in the garden. The website is easy to access and ordering is supef- easy. They are delivered well-packaged and soon after ordering.
February 3, 2026
Reply from Herbal Haven
Thank you for a lovely review and for your orders - its very much appreciated :)
I am really impressed not only by the…
I am really impressed not only by the quality of the plants I received, but also by the extra care taken in the packaging of the plants. Each plant was sent carefully surrounded with a supporting material. Will definitely be back for more.
February 3, 2026
Reply from Herbal Haven
Thank you for your order - pleased to hear it arrived safely. We try to negate as much 'throwing around' by the couriers as possible :)
Lovely healthy plants ☘️
Lovely healthy plants delivered quickly.
Very helpful customer service & excellent advice on plant care.
January 29, 2026
Reply from Herbal Haven
Very pleased to hear they arrived safely. Thank you for taking the time to leave a review. Happy growing :)
Very positive buying experience
The plants were very well packaged and arrived in excellent condition. Very good communication regarding delivery and aftercare too. I would not hesitate to order more plants from this company.
January 29, 2026
Reply from Herbal Haven
Thank you for your lovely review. Pleased to here the herbs arrived safely. Happy growing :)
Really good plants, great service
Really good plants, well packaged with eco friendly packaging. I was contacted by the company to explain why they were delaying the delivery (so the plants werent stored in a warehouse over a weekend) and a handwritten note and 2 extra plants as 1 or 2 of my ordered plants might have been affected by the bad weather ( they looked really good to me). I'm already planning my next order.
January 27, 2026
Reply from Herbal Haven
Thank you Maggi - lets hope we have a some drier weather soon - the incessant rain is getting a bit wearing. Lorraine :)
Prompt service
Prompt service. Plants well packaged and arrived in really good condition
January 5, 2026
Reply from Herbal Haven
Pleased to hear they arrived safely - thank you for buying our herbs :)
Delightful plantsm
Your plants are always reliable. I can use single leaves from the catmint plant for one of my cats who loves
it from my new plants. Otherwise locked away until
spring.
My other plants are doing really well. Thank you
January 5, 2026
Reply from Herbal Haven
Its lovely to hear your cat is enjoying the catmint - good idea keeping it locked away for now, cats that enjoy catmint never leave it alone. Thank you for your order :)
I have not received it !!!
December 15, 2025
Reply from Herbal Haven
Glad to hear it did arrive John, Royal Mail can be slow moving towards Christmas. I am assuming the extra set I sent via recorded delivery just in case arrived - I have emailed you a couple if times to check but got no response.
Happy New year.
Reply from Herbal Haven
Pleased to hear they arrived safely.
Thank you :)
Herbs arrived in perfect condition
December 11, 2025
Reply from Herbal Haven
Good to hear. Happy New year.
Good well looked after plants
Good well looked after plants. Straightforward "what you see is what you get" company. Recommended.
December 3, 2025
Reply from Herbal Haven
Thank you Ian. Happy New Year.
The herb plants are healthy with good…
The herb plants are healthy with good root systems, delivered promptly and undamaged
November 12, 2025
Reply from Herbal Haven
Very pleased to hear they arrived safely. Thank you for your order. Happy growing.
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