Hi-Tech Heating Reviews 42

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These people never let me down. Having made a brilliant job at a great price installing the plumbing and heating when we built the house, they have offered a 5* service at a great price on maintenan... See more

Rated 5 out of 5 stars

We had a (to me) pretty complicated set of plumbing problems that needed resolving. Hi-Tech's Alton base is within walking distance so I called in to request someone to visit us and advise. That happe... See more

Rated 5 out of 5 stars

We've used Hi-Tech Heating for years and years and found them dependable, very knowledgeable, honest and cannot fault their work. We have an old oil fired Aga and Robert knows it inside out and al... See more

Rated 3 out of 5 stars

I used Hi-Tech for a few jobs. The staff were easy to talk to and very knowledgeable and responsive. On site the engineers are friendly and communicative and did a tidy job. I previously recomme... See more

Company details

  1. Plumber

Information provided by various external sources

Hi-Tech Heating is based in the Aldershot & Alton area. We cover the surrounding areas to these locations also. We offer service and maintenance work to boilers and heating systems. We also provide competitive quotes if a replacement boiler is what you are after! We offer a professional, quality, friendly and reliable service in every job we undertake and have done since the company opened in 1983!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and reliable

Have used Hi-tech for a couple of years now since moving to the area and am really pleased to have found a helpful and reliable company. Recently the boiler stopped working in the very cold week and they kindly fitted us in same day and fixed the issue with a new pump. Professional and personable company.

January 12, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service …

Daniel carried out a service on our boiler and heating system. He was very thorough and knowledgeable of the system. He carried out a full service of the boiler and also adjusted valves to improve the heating. I would recommend Hi-Tech Heating.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service over many years

Excellent service over many years. My heating stopped due to a faulty valve. Robert came same day and stayed well beyond normal working hours to make sure as an elderly person I would not be without heating. Very grateful to Robert and the office staff.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

reliable

Hi-techheating installed our new boiler three years ago and service it every year . All the members of staff have been so helpful and friendly, we have been so impressed with the quality of their workman.

October 2, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Used H-Tech heating to service our 32…

Used H-Tech heating to service our 32 year old oil boiler. It's still running at 95% efficiency. With sensitive and skilful maintenance Hi-Tech are saving unnecessary landfill waste and keeping the boiler's efficiency up there with modern versions. Thanks.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great company reliable and efficient

Jamie arrived on time and carried out the annual boiler service efficiently. We have used Hi Tech Heating for years - boiler installation and ongoing services - would highly recommend

August 4, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service from Hi-Tech Heating

Rob has been servicing our boiler for many years and he's always been very honest, knowledgeable and reliable. He will go the extra mile to help, particularly in the winter!
The Hi-Tech office support is also excellent.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Urgent boiler service required

Urgent boiler service required!

Very happy with Hi-Tech heating. I needed a last minute boiler service for a house purchase. They were able to book me in two days after my initial phone call. Within the week, I had a certificate and a detailed report.

Highly recommend!

May 30, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Servicing the oil control valve on our oil AGA - saving our AGA

We have been suffering from our oil aga losing temperature when used for cooking and taking a long time to recover. This made, for instance, Xmas lunch increasingly difficult over the years. One would expect this to be to do with the oil supply. We had cleaned the filters, decarbonised the burner and replace the thermostat but none of these solved the problem and our usual AGA servicing firms have never cleaned the oil control valve or ever attempted the check it since we had the aga installed 17 years ago. Robert, at Hight Tech heating had been recommended to us and he serviced this valve/box and found it dirty and with the slot partially blocked which was causing the problem. After it was clean again the flame looked right with a conical blue flame.

Hi Tech Heating solved the problem that the other local heating engineers did not solve - He took less than an hour to do this and has restored the AGA to its original working I order - I thoroughly recommend Robert for his knowledge and experience with Oil AGAs

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler service

I have used Hi tech heating many times, they are always helpful, and their gas engineer is highly professional and efficient.

January 11, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

A reliable local heating company

Hi Tech installed a new gas boiler in November 2019 and they have serviced it annually since then. They are competitive, easily contacted and their engineers are polite and thorough.

December 6, 2022
Unprompted review
Rated 3 out of 5 stars

Professional Company

I used Hi-Tech for a few jobs. The staff were easy to talk to and very knowledgeable and responsive.
On site the engineers are friendly and communicative and did a tidy job.
I previously recommended this company, but recently they visited for a boiler service and I mentioned a possible fault. This involved replacing a heat exchanger and adding a filter.
No actual work was carried out and the engineer left after less than 20 minutes.
Despite me accepting the quotation and scheduling the work, I was subsequently billed over £120 for this visit.
I assumed we had some kind of working relationship, but it appears that they are totally transactional and made no concession, so they seemed happy to lose a customer rather than compromise.

October 9, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look