Audika logo
Visit website

Audika Reviews 

23,478
•
TrustScore 5 out of 5

4.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,195 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and audiologists for their warm, welcoming attitude, ensuring that every visitor feels completely at ease during consultations. Reviewers state that hearing tests and examinations are extremely thorough, with clear explanations provided for all available options. Consumers are also very happy with the quality of their hearing aids, noting significant improvements in their everyday hearing. Some people were dissatisfied with scheduling issues, experiencing long waiting times, rushed appointments, or problems getting timely assistance. A few reviewers also noted occasional difficulties with wax removal or scheduling follow-up care.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, extensive knowledge,... See more

Service

Reviewers mention positive feedback about service, highlighting thorough hearing tests and exceptional... See more

User experience

Consumers find user experience to be very satisfying and well-structured, appreciating the thorough testing... See more

Product

Customers consistently note positive experiences with product, highlighting that hearing aids are very good... See more

Customer service

Reviewers highlight positive aspects of customer service, describing staff as knowledgeable, polite, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This week I had wax removed from both my ears by Dee in the Wigmore Street hearing clinic. Dee was a great mixture of friendliness, care, and professionalism, and put my mind at ease about the proced... See more

Rated 5 out of 5 stars

Impressed by the care from the 2 sessions recently Wax removal and examination for hearing aids. Careful explanation of the procedures and inclusion and explanation of the results. By the way, I'm... See more

Rated 5 out of 5 stars

The service at the Shenfield Audika centre was excellent. I had my earwax removed 2 weeks ago, but as there was too much and some was too hard to remove I had to return for a second visit (at no extr... See more

Rated 5 out of 5 stars

I would most certainly recommend Audika in Barnstaple. The team on reception were friendly and welcoming, Audiologist shaun was a top man, he put me at ease, was extremely thorough and patient and t... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(23,478)

5,057 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Faulty Hearing Aids replaced - no issues, great service

Thank You to Audika and Ms Nesreen

I would like to thank Audika and, in particular, Ms Nesreen for the excellent service and support I received.

I originally purchased a pair of hearing aids from the previous business owner, but unfortunately they never worked properly. Audika kindly resolved the issue by replacing them with a new pair of Oticon MiniRITE hearing aids.

The new hearing aids are excellent. They suit my daily needs very well and have made a real difference. I am extremely grateful to Ms Nesreen and Audika for their professionalism, understanding, and commitment to finding the right solution.

Thank you for the excellent customer service.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Gives me confidence for the future

James was both friendly and informative and following my hearing tests, spent a good time explaining how the devices compared. I felt free to ask questions which was useful and I look forward to coming back in a month to sample the latest offerings from Audika.

August 14, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look