Audika Reviews 

22,751
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,894 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and reassuring. People appreciate the thorough and detailed explanations provided during tests and appointments, ensuring a clear understanding of their hearing needs without any sales pressure. The service is often described as exceptional, with many noting the positive impact of products and adjustments on their hearing ability. However, some customers also noted concerns regarding the service, including limited opportunities for product trials and extended periods without their hearing aids due to repair or logistical issues. Additionally, a few reviewers mentioned occasional instances of perceived sales pressure or limited aftercare support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many customers praising the professional, efficient,... See more

User experience

Users describe positive interactions with the user experience, highlighting the professionalism and clarity... See more

Product

People report positive experiences with the product, with many finding the hearing aids to be bespoke and... See more

Customer service

Customers had positive experiences with customer service, often praising the professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... See more

Rated 5 out of 5 stars

The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more

Rated 5 out of 5 stars

I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more

Rated 5 out of 5 stars

Always a great experience at hidden hearing Nottingham. Today I saw Faye who is professional and great fun to be with during my hearing test. I also saw Nadiyah who was helpful and freindly and did a... See more



Contact info


4.8

Excellent

TrustScore 5 out of 5

23K reviews

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4.8

All reviews

(22,751)

4,739 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you

A highly efficient, prompt and most professional service carried out in a very relaxed manner and clearly explained at every point. I am most grateful. Thank you.

June 29, 2026
Rated 5 out of 5 stars

Hidden Hearing

Very professional staff everything explained clearly and refreshments offered upon arrival.Time taken to make procedure easy to follow.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

The audiologist was great the…

The audiologist was great the receptionist was great ,What more can I say.
The audiologist( Waleed Rizwan) at Hidden Hearing says everything: clear explanations, step by step guidance, no rushing, and then that instant transformation when the hearing aids went in. Four years waiting on the NHS is a long time to live in limbo, so finally getting proper support It feels like someone opened the world back up again.
That moment when sound comes back — birds, voices, footsteps, even the little things I forgot That I was missing — it hits you right in the chest. It’s not just hearing; it’s reconnecting.
And going back for the fitting, with the same level of care and professionalism, just seals the deal. I was clearly looked after properly. It’s wonderful that I have got the quality of life back. A proper wow factor indeed.

June 29, 2026
Rated 5 out of 5 stars

Hannah was very helpful and explained…

Hannah was very helpful and explained everything in detail, about the difference between the NHS device and the premium device that was on offer.
The tests and differences I was able to hear was great.
However, the cost is quite high, and as I am waiting for further tests on the NHS regarding my Tinnitus I have put on hold my decision.

June 25, 2026

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