hifiheadphones.co.uk Reviews 

1st time with this company and VARY satisfied
Well inpressed.

Great service and good quality product.

I have been buying my headphones from hifiheadphones.co.uk for a number of years. An extensive choice of excellent quality products, very competitive prices, speedy delivery...and consistently superb customer service. What more could a customer wish for?? In my opinion, a trustworthy and highly recommended retailer.

I've made a number of online purchases from HifiHeadphones all without any problem. This time I decided to audition products at their Lancing base. I booked a slot and had sole use of their audition room and the attention of a staff member for as long as I needed it. After listening to the products and the helpful advice, the best product turned out to be the cheapest on my shortlist. I couldn't have had better service from a high-end high street retailer.
A manufacturing defect in one item purchased was sorted out with a single phone call - resulting in a lightning fast replacement with a unit checked out before dispatch and a courteous apology.
I don't normally review companies, but feel this was service well beyond the norm; highly recommended! Thank you HifiH.

I’ve used this company on several occasions and I’ve always found their prices very competitive and their delivery very prompt.
They have a very clear website and an excellent customer services.
I recently ordered some new ear tips from them and on arrival they did not fit my earphones ( I’d ordered the ones the manufacturer’s website advised) despite it not being their fault HiFiHeadphones replaced them with the correct ones within a couple of days.
Plus they always send you a sweet with your package 👍

I ordered a box damaged (unopened) headphones but they sent ex demo - so effectively bait and switch tactics. I didn't order pre-worn headphones.
At £480 these are the most expensive I have ever bought - and then treated like this....

Whats worse is there "customer service" hasn't even responded to my emails...

I have had to open a paypal dispute to try to get my money back.

Avoid at all costs.

Nice people but returns postage rubbish!
Nice enough people good enough website but the product I bought was really poor, the quality just was not there and then they insisted even though it was not fit for purpose I had to pay for postage to send the shoddy headphones back. So overall, would not use again as every other site I buy from will do free refunds if things are not fit for purpose just would have been better for a postage return paid envelope as when you buy from internet you expect a decent returns policy

good poduct good price

Great price and service. Earphone tips arrived swiftly and they were the correct size.

Just what I wanted, fast delivery, brilliant service

Ordered replacement earbuds - initially hard to fin out which ones to order to fit headphones but once did placed order. They arrived promptly but wrong size. Have emailed company twice but no response. Glad I did not order anything more expensive.

I've bought several items from HiFiHeadphones and every time from ordering to receiving has been so easy and quick

Very pleased with the OPUS #11 and the service from hifiheadphones.

Arrived on time, works well

Good product, good price, easy to order and speedy delivery. Recommended.

Excellent service and the SRH940 earpads were something I couldn't find anywhere else at such a good price. F

Fast shipment and well packaged

Would recommend

Fantastic, had just what i wanted, at the right price. Excellent help over the phone initially, he was knowledgeable, happy to talk and I didn't feel pushed at all. Quick delivery followed, I wish all my shopping experiences were like this. Really happy to recommend!