I got scammed while I tried to purchase online on April and it been recurring deducting my money after 2 weeks please I need help to stop this.2 days back they deducted R166 but back then they have be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have contacted this company as Facebook ads are scams... offering a product for so much..but it is for a subscription to hightv products..after speaking to a very intelligent young man ..he said the... See more
Just received an email from Clare regarding my complaint, it has changed my opinion completely this company does care. Will let you know outcome when money lands in my bank.
Had a slight issue at the start but after talking with the staff my issue was resolved fully and without further issue. Staff were professional and very helpful. The membership is quite a good idea... See more
Company replied
4.1
Great
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MASSIVE SCAM!!!
MASSIVE SCAM!!!
Told me I would get a free scooter and all I had to do was pay shipping next i new $10 went off my account
October 23, 2022
Unprompted review
Reply from Hightvproduct
Dear NKB,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
unable to give 0 stars
unable to give 0 stars, absolute rip off - unfortunately my father accidentally signed up for this and was being charged £39 every two weeks for nothing!! nightmare to try and cancel and cost him over £100 before I was aware it had come out of his bank account :-(
August 15, 2022
Unprompted review
Reply from Hightvproduct
Dear nicky,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Total con they charge you a delivery…
Total con they charge you a delivery charge of $2 but this is fake it is not a delivery charge it is a membership. The initial item was shown on a Currys page this company has nothing to do with Currys. Total rip off
July 24, 2022
Unprompted review
Reply from Hightvproduct
Dear John ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
This is a scam
This is a scam. They hook you by text as you have a delivery to pay for.
Watch out.
December 27, 2021
Unprompted review
Reply from Hightvproduct
Dear Scott,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
They said that I won a Samsung S21 Pro…
They said that I won a Samsung S21 Pro in their raffle promo then they will charge you for $2 but when you ask the customer service they will tell you that $2 is for membership fee and you didn't won in a raffle promo. They will give you €50 free credits but when you place your order they always cancelled saying that your order is out of stock. I ordered 4 times but they always cancelled.
November 13, 2021
Unprompted review
Reply from Hightvproduct
Dear Mauricio,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Eletronics website - dodgy or not?
This is a website which sells electronic products. I got 50 free credits from a random survey so made an account. What they do not tell you that in order to use these free credits, you need to buy a subscription, the cheapest being £2 - and this is non-refundable in their multitude of terms and conditions. I managed to cancel everything and get some refund, but shoppers beware - 'fast' delivery option did not get my products to me after 10 working days.
July 19, 2021
Unprompted review
Reply from Hightvproduct
Dear Vrushali Patil,
Thank you for sharing your experience, and I'm sorry to hear about the challenges you encountered. We want to clarify that we are not affiliated with the website you described, and we do not endorse such practices.
Your feedback is valuable, and we appreciate your vigilance in sharing your experience. If you ever have concerns or questions related to our services, please feel free to reach out to us. We are committed to providing trustworthy and transparent services to our customers.
We apologize for any inconvenience you've faced, and we are here to assist and ensure your satisfaction with our services.
Kind regards,
Oliver
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.