Hijab Junkie Reviews 

124
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The box of the nude selection of jersey hijabs I purchased were beautifully packaged in a gift box. My friend’s daughter loved them all. Relieved that an 18 year old was impressed with all the colour... See more

Rated 5 out of 5 stars

Amazing and so beautiful. After looking for ages on numerous websites and having bought from many different websites this is now my go to place for hijabs. Colours are identical to the pictures. Quali... See more

Rated 5 out of 5 stars

A huge JazakAllah khairan to the wonderful Samiya Irshad for being super prompt in getting my order ready for collection though it was so last minute. May Allah swt reward you in abundance and put... See more

Rated 5 out of 5 stars

I am taking my Shahadah on Sunday at the mosque so ordered a hijab and head scarf and some pins from Hijab Junkie, I went off on a whim knowing nothing about where to order from. I am so happy with my... See more

Company details

  1. Fashion Accessories Store

Written by the company

Uk seller of the best variety in ladies hijabs and gift sets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(124)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Fab scarf/hijab business

Fantastic service, the seller matched a scarf for me when the one I wanted was unavailable and sent it out promptly. It arrived in time for the event I needed it for and it’s beautiful AND a better match than I originally picked. Very polite owner with great customer service. Highly recommend.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely!

Got my parcel. Loved the hijabs. Very good quality and amazing packaging. Can’t wait to wear these. Thanks!

December 29, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER, TERRIBLE CUSTOMER SERVICE!!
I ordered hijabs from this website and did not receive my items due to delivery purposes and the parcel was sent back to their warehouse, I emailed them about my issue 6 weeks after the parcel being sent back and they claimed to have not received the parcel, I reported on the Clearpay app that the order was canceled and the person I was emailing was very rude and was giving me attitude for updating this on my
Clearpay app, they did not offer a refund or a solution to my problem and have stated. “you won’t be getting a penny from me until I get the order back” I ordered in June and it is now September and they claim they haven’t received anything back, royal mail reported the order being sent back on the 25th July. This is highly unprofessional and I wouldn’t trust this company with my money as they clearly do not care for their customers. I will not be ordering from this website again and I advise the same for others.

September 7, 2023
Unprompted review
Hijab Junkie logo

Reply from Hijab Junkie

Thank you for sharing your experience. Upon reviewing your order concerns, it’s crucial to clarify that our records show prompt dispatch on 23rd June 2023.

Despite our best efforts, delivery complications arose from your side, and we provided the tracking number promptly on 8th July 2023, indicating an attempt was made. Unfortunately, there was no further communication from yourself until 5th September 2023, where our records didn’t show an attempted redelivery on your part as you claimed.

Subsequently, a Clearpay claim was initiated, stating the order was “cancelled” and items were “out of stock”. Contrary to this, the items were dispatched. Our policy requires the items returned for a refund, and Clearpay resolved the claim in our favor. Once I received the items back you received a full refund.

With over 13 years in the business, our positive reviews across platforms reflect our dedication. Clearpay, was aware of the discrepancies on your side and they supported the resolution based on evidence so your false claim was cancelled.

It’s disappointing that false claims led to a negative review and we urge against attempting to harm a business with misinformation.

Your feedback is valued. If you have further concerns, please reach out directly.

Thank you

Advertisement
Rated 5 out of 5 stars

Good quality hijabs

I recently ordered a few hijabs and I was very impressed with the quality and the reasonable price of the items. I will definitely be recommending Hijab Junkie to my family and friends.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous hijabs

Order some hijabs from hijab junkie, great quality and good price, friendly service and quick despatch, received next day. Super pleased. Would definitely recommend and would buy from again.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Best Hijab online shop!!!

Amazing and so beautiful. After looking for ages on numerous websites and having bought from many different websites this is now my go to place for hijabs. Colours are identical to the pictures. Quality is just as good as Haute Hijab but the price point is perfect in comparison. Delivery is incredibly fast and the lovely touch of the Hijab Junkie bag is so nice will be perfect for travelling on holiday with them this summer. Will 💯 be ordering more in the near future.

July 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing quality

Fast shipping, amazing gift and definitely beautiful quality products. 2 times I’ve ordered from this seller and always impressed with quality of products and how juicy colours are. Keep it up and I am definitely going to buy more and more stuff

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Worth every penny!

Really great service and the quality of the clothes is amazing, wife was very happy with the abaya ordered for her

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

High quality material with affordable prices!

I was surprised by how fast my hijabs arrived! The delivery to Japan took like a week-ish, which is a win for me. It racked up a bit of customs but so worth it for the hijabs; they're so soft and so easy to wear, and they're wide enough to cover everything and can be styled various ways. I've been having a hard time in Japan trying to find hijabs that fit me, and I'm so happy with this purchase! Thank you so much.

One minor thing I noticed is that some of the hijabs have dust on them, even though they're inside the gift box. I chalked it up to the fact that they've been stored for a long time and I don't mind since I'll be washing them anyway so it's fine for me.

June 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service/ Beautiful Product

Fantastic customer service, Abaya was beautiful and top quality. The packaging was gorgeous and had a real luxury feel to it. Arrived promptly! Thank you so much, will definitely be shopping here again!

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality and company to deal with

Ordered hijjabs and they came super fast, beautifully presented and the quality is amazing. She responds super fast which is nice and it was a really easy and smooth transaction overall. Thank you for my amazing scarfs i got soo many compliments today ❤❤

May 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look