Was asked to bring car over at 3.30pm suspected slow puncture. When arrived 2 other cara but still managed to look at mine. 40 minutes later was finished. Great service even when they were under... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Unfortunately, I drove over a screw over the bank holiday weekend and then snapped the wheel locking nut trying to change the tyre. In panic I dumped my car on the forecourt of HIQ in the beforementio... See more
Company replied
I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... See more
Company replied
The team at HiQ have looked after my various cars for a long time. I keep using them because they are always clear and upfront when talking me through any work that needs doing. If issues arise during... See more
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Company details
About HiQ Tyres & Autocare
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
2920 Trident Court, Solihull Parkway, B37 7YN, Birmingham, United Kingdom
- www.hiqonline.co.uk
4.8
Excellent
13K reviews
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Brilliant service all round
Brilliant service all round, especially Keyra on the desk!
August 21, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We appreciate you leaving us this lovely review Ben.
Great garage
Great garage, excellent service and very reasonably priced. Honest, reliable and professional. Would definitely recommend and will be using them again!
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Mervyn, thank you for taking the time to leave us this excellent review and kind words of recommendation.
Great Friendly Customer Service
Arrived at 9.00am with a nail in a rear tyre which they repaired and had me on my way in under half an hour. Great customer service I hadn't booked in so really appreciated the rapid service.
Will definitely use in future.
August 25, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We really appreciate you visiting us and leaving this great review. We will be glad to assist with anything you may need in the future.
Swift friendly respectful service
Swift friendly respectful service. Booked this morning, done this afternoon and I was able to and use the WiFi while my car was done.
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for your great review. We were glad to be able to help.
Just had an MOT and service with HiQ in…
Just had an MOT and service with HiQ in Halton with Roy, who was brilliant, friendly, efficient and helpful as always. I dealt with Mark for the payment and found him to also be friendly and efficient. I have been using this garage for many years and will continue to do so. Would highly recommend.
August 21, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for your kind review. We are pleased to hear you were happy with the service you experienced with us.
Very helpful and quick service :)
August 24, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the lovely review Abi!
Tyres
I've recently had a lot of trouble with damage caused by potholes to my wheels and tyres and so I am a frequent customer. I have received excellent service from all staff and in particularly by Haydn who during each visit I have made has been attentive, reassuring and extremely thorough in fixing the issue. Would highly recommend
August 19, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for visiting us and leaving this excellent review and recommendation, Oliver.
Awesome service aleays!
As always, so friendly, helpful and quick. I wouldn’t use anyone else to look after my car!
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Joanne, thank you for the lovely review. We look forward to seeing you again.
Haydn went above and beyond to get us…
Haydn went above and beyond to get us back on the road.
I would highly recommend HIQ to anyone wanting there vehicle repaired.
August 25, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We appreciate your kind words of recommendation Lee - thank you!
Excellent service and workmanship.
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the kind review Darren.
Mick was very professional
Mick from HiQ Lancaster was very professional and friendly for a home visit tyre repair.
Was very clear with what he needed to do and how long was required.
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Rob, thank you for the review. We are glad to hear you were happy with your home visit tyre repair.
Fantastic service from HiQ
Fantastic service from HiQ - they quickly diagnosed and fixed the suspension arm on my car with real professionalism. Roman carried out the work and did an outstanding job - keeping me informed throughout. Highly recommend their team for fast reliable repairs.
August 12, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave us this excellent review and recommendation.
Absolutely brilliant service
Absolutely brilliant service.
Problem with the electrics only just made it there, Haydn knew what the problem was and explained it fixed it no problem. Really good price too thank you ❤️
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Melanie, thank you for the lovely review. We were glad to be able to help!
What a great and professional company!
Excellent service from start to finish. Really friendly, honest and professional garage who clearly knows what they’re doing. They explained everything clearly, kept me updated throughout, and didn’t try to push unnecessary work.
The car was sorted quickly and at a fair price. I’ll definitely be using them again and would happily recommend them to anyone looking for a trustworthy garage.
August 26, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Stefan, thank you for leaving us this review and kind words of recommendation. We will be glad to assist with any of your future vehicle needs.
I had some tyres fitted on my company…
I had some tyres fitted on my company car at home last week by Chris. He fitted the tyres quickly even in the rain .
August 21, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the kind review Lou. We were glad to be able to help with your recent tyre fitting.
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish at the Lancaster branch. They managed to fit my car in at very short notice, and Gary was incredibly friendly and quickly diagnosed the problem. The repair was carried out with a really quick turnaround, and the price was extremely fair.
Everyone I dealt with was polite, professional and genuinely helpful. They even arranged a courtesy car, “Enzo”, at very short notice, which made things so much easier. While they were sorting the courtesy car out, they even offered me tea and biscuits — a small touch, but one that really showed how welcoming and customer-focused they are.
I wouldn’t hesitate to recommend this garage. Great service, honest pricing and genuinely lovely people. I’ll definitely be using them again!
August 22, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for this brilliant review and kind words of recommendation, Jenna! Customer service is important to us and we are always happy to be able to help. We will be glad to assist you with any future work your vehicle may need.
Local excellence
Took my car into Hi Q lancaster for brake discs and pads all round. Found one of the rear calipers was faulty. Gary the technician rang me and explained clearly and professionally what was wrong with the caliper. Given both rear calipers were of a similar age I asked if both could be done. They said they would check for parts and I had my car back by the end of the day. Top service. I wouldn't use any other garage.
August 12, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Adam, thank you for taking the time to leave us this excellent review. We are always glad to provide a helpful and knowledgeable service, and look forward to seeing you again.
Great service
Great service. Identified problem straight away. Due to book in for repair 👍
August 21, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We appreciate you leaving us this great review Wayne.
Well I've used this company for years very helpful and reliable x…
Well I've been using this company for years and honestly the staff are great especially Colin at Bedford branch so helpful and honest thanks again
August 25, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Dave, thank you for the kind review. As usual, we are always glad to help and look forward to seeing you again.
Very trustworthy great service
Very trustworthy great service, we was recommended and not disappointed. Ryan is very welcoming, quick and efficient
August 25, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Francesca, thank you for visiting us and taking the time to leave this great review.
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