As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Elle... See more
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Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.
Unit 5, Wellbrook Farm, Berkeley Road, TN20 6EH, Mayfield, United Kingdom
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I hired a Canon R6 mark two and a lens as I’m thinking of changing over to Mirror less. The whole process was very simple straightforward. I also got a call the day before to check if I need anything else . all the emails confirmations and returns were very efficient . The equipment was spotless and came in very tough Peli cases . highly recommend this company.

Reply from Hireacamera.com
Always a pleasure dealing with hireacamera and simply would not go anywhere else for my camera and lens hire

Reply from Hireacamera.com
Another fabulous experience with Hireacamera. Great communication to confirm order details and to arrange delivery. The lens itself was excellent, the return process had improved since last time as I was given a 2 hour time slot for collection rather than having to wait in all day. I’ve already ordered our next lens for upcoming Safari. I like dealing with straightforward companies who offer a consistently high level of customer service. Thank you again

Reply from Hireacamera.com
Great company easy to do business with. Flexible friendly and helpful.

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Reply from Hireacamera.com
Easy to use website - procedures clear
Kit arrived well packed and in excellent condition
Return easy

Reply from Hireacamera.com
Great experience and very easy to deal with. Good range of lenses available at reasonable prices. Thanks

Reply from Hireacamera.com
Great customer service, great price and overall great experience. Highly highly highly recommend.

Reply from Hireacamera.com
Did what they said they would do in terms of deliver and collection. Great customer service.

Reply from Hireacamera.com
Ordered a Fuji XH2 for a wedding shoot. I spoke to the team and they recommended a longer hire period as I was travelling the day after the camera was due to arrive. Their reasoning for the extension was so that they could guarantee a replacement if there were any issues. This was a free extension.
There were no issues with the camera.
Returning was easy. All the packaging was provided and Parcelforce came to pick it up at the designated time.
I will use this company again.

Reply from Hireacamera.com
It was very easy to hire a camera. The camera arrived early, complete with everything I needed, including batteries, a charger, memory cards, and a card reader. The camera was like new. I highly recommend Hireacamera, and I would use them again.

Reply from Hireacamera.com
It's always easy dealing with Hireacamera! Easy enough to book the camera hire online, a follow-up call as it'd been a while since I last hired anything.
A few days before my hire was due to start, I got another call to say they could ship the camera out the following day (a couple of days early) at no extra charge 😁
Would I use HaC again? Yes. Would I recommend them? Yes!

Reply from Hireacamera.com
Timely despatch and the excellent kit. Collected on time too!!!

Reply from Hireacamera.com
A first class easy service and lens was in perfect condition. Delivered to my door in a case that means you don’t have to worry about it getting damaged. The whole hire was easy and kept informed of what to expect and even had a call to ensure I was happy with how things would be done. Refund of deposit was quick 4 days. Would use again without question.

Reply from Hireacamera.com

Reply from Hireacamera.com
We hired equipment from Hireacamera for a client project and found the whole process very straightforward. The team was responsive, the equipment was in excellent condition, and our holding deposit was returned promptly without any issues. A reliable and professional company – would definitely use them again

Reply from Hireacamera.com
The camera was sent early which was very thoughtful. It had a memory card and very clear return instructions

Reply from Hireacamera.com
Amazing service . Helpful and friendly staff who helped every time we rang with any questions. Efficient and secure delivery and collection - again great communication . Equipment fantastic. Can not recommend more highly . Thank you we will use again

Reply from Hireacamera.com
Wanted to try the Z6ii before purchase. Hire a camera had the exact model in stock and available when I needed it. Simple hiring process. Great communications. Fab staff all meant an amazing experience. Highly recommended and will be using them again for sure.

Reply from Hireacamera.com
From start to finish my experience with Hireacamera has been outstanding.
It was my first time using a camera rental company and hireacamera seemed like the most reputable company within my search results and they stocked the camera that I needed so it was a no-brainer to use them for my project.
The camera arrived very well packaged in a peli-case, on time via a courier and was collected the day after the shoot.
I will definitely be using Hireacamera again.

Reply from Hireacamera.com
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