I find this company's practices criminal. First, there's no office at the airport (the description states a location there). You're driven to a remote parking lot. There, you're forced to pay double t... See more
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Company details
Written by the company
www.hitrentacar.com is a rent-a-car company with a customer-focused, young and innovative structure that makes reservations through its website. Our company provides the most economical leasing conditions to its guests through its quality and dynamic website using the latest technology possibilities. Our agency which works with the most distinguished banks of Turkey offers the possibility of renting a vehicle with the possibility of installment to all credit cards under conditions suitable for our guests.
Contact info
altintas mah karaaslan cad no 15 Aksu An, 07112, Antalya, Turkey
- 08503081010
- info@hitrentacar.com
- www.hitrentacar.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 1 month
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SCAM NEEDS CLOSING DOWN
Just look at the reviews on Trust pirate. They do it all the time. They say the credit card doesn't work. They say the credit card doesn't take the deposit and then they try and sell you the top insurance spoke to my credit card company and said there's nothing wrong with the card.What's an absolute scam of a company stay clear?
Excellent car rental experience
Excellent car rental experience! The vehicle was clean and in great condition. The staff was professional and helpful, making sure I had all the information I needed. The rates were reasonable, and the overall service was outstanding. I will definitely be recommending them to ayone in need of reliable cae rental service.
Run away from this agency!
If you want to have a good stay, don't take a car from them!
1st: we waited 1 hour at the exit of the airport because no one !
2nd: they gave us a car without fuel by making us believe that there was a full tank of fuel.
3rd: they made us wait for 30 minutes in front of their rental agency and because of that, we almost missed our flight!
4th: they charge us €350 more for insurance by making us believe that it is mandatory!
To conclude, this is the worst car rental agency I have ever seen and if you want to have a good vacation, don't go to them!
Renting a car from this company was a…
Renting a car from this company was a highlight of my trip.The staff made the process incredbily easy, and the car was perfect for my needs. It was clean, comfortable, and well-maintained. Plus, the prices are unbeatable. I couldn't have asked for a better experience.
Superb experience with this care rental company.....
Superb experience with this car rental company. The car was in great condition, and the customer service was prompt and courteous. They offer some of the best rates in the market without compromising on quality. I felt very well taken care of and would highly recommend their services.
Outstanding service
Outstanding service! The vehicle was excellent, and the customer support was friendly and efficient. I appreciated the transparent pricing and the variety of cars available. Booking online was hassle-free, and the entire process was very customer-oriented. I'll definitely be recommending them to others.
From the online booking to the vechile…
From the online booking to the vechile return, everything was smooth and professional. The car was in superb condition and came at a great price. The customer service team was attentive and helpful, making ure all my questions were answered. I'm thoroughly impressed and will be returning!
Renting a car has never been easier or…
Renting a car has never been easier or more pleasent! The customer service team was friendly and quick to respond to my inquiries. The vehicle was clean and performed excellently throughout my rental period. With their competitive rates, I got great value for my money. I'm already planning my next rental with them.
Excellent service from start to finish
Excellent service from start to finish! The booking process was straightforward, and the vehicle exceeded my expectations in terms of cleanliness and maintenance. The staff at this company was friendly and professional, making the whole experience seamless. Highly recommended for anyone looking for reliable car rental.
I had an amazing experience renting…
I had an amazing experience renting from this company. The staff extemely professional, and the car was well-maintained and clean. The process was quick and hassle-free, and the prices were very reasonable. I highly recommend their services to anyone in need of a reliable car rental.
I was delighted with the easy booking…
I was delighted with the easy booking process and the high standard of the vehicle provided. The prices were competitive, making it a great value for the quality received. The staff was knowledgeable and attentive, ensuring a smooth rental experience. Will definetly use this service again!
What a fantastic experience
What a fantastic experience! The car was in excellent condition, and the customer service was outstanding. They really went above and beyond to accomodate my needs, offering a variety of options that fit my budget. This company makes car rental easy and stress-free.
Absolutely thrilled with my rental…
Absolutely thrilled with my rental experience! The customer service was top-notch, and the vechile I rented was in pristine condition. Booking online was a breeze, and their prices were surprisingly affordable for such high-quality service. I'll definitely be a returning customer.
Complete SCAM
Complete SCAM. Let me explain how they do it to save other people. So this is all about trying to get you to upgrade to their insurance policy which is twice the price of the original car hire cost booked through a third party. They keep their price low on comparison sites so they can come top and then force you to sign up to their insurance. They then ask for your credit card, once provided they press the red button on the card terminal to end the process, they get a print receipt which they show you to say your bank declined the deposit. I called my bank and showed him the online statement, the bank said no payment was attempted, I then told him to show me the process. That's when I saw him press the red button to end the process which gave a print out of the process which he said was the bank declining. He then said the only way was to pay the £550 insurance fee to mean a security deposit was not necessary. This is how they make money, not from the cheap car hire.
They also have two different rooms, when customers come into the same room that one customer is already in they are escorted to a different room to wait. Just so the new customers can't hear the process and see that the same thing that happened to the other customer is also happening to them. It's a classic scam and I wish I read all reviews before getting tricked by the low price on the comparisons site. Please be careful of them..
Do not ever rent a car from here
Do not ever rent a car from here. They will scam you!!!!
All the positive reviews are bought! Don’t be fooled!!! They have only one branch in Antalya, nowhere else!!!
A few weeks after my vacation, I noticed that nearly xxx € had been charged to my credit card without my knowledge. When I investigated, a person at E** informed me that I had received a fine of xxx TL, which turned out to be a mistake. They also promised that the overcharged amount of xxx € would be refunded. Unfortunately, this has not happened to date. I tried to contact them several times afterward, but at some point, I was ignored. Later, I noticed that another amount had been charged to my credit card by the same rental company, and I immediately had my credit card blocked. After conducting more detailed research online, I found that this company had done the same to many other customers (foreign tourists). Please check the reviews.
SCAM rent a car. They will say you card does NOT work to sell full insurance
Unfortunately, the Hit Antalya tries to apply the "card is not working" scam and says that you can only rent if you take out full insurance, which costs the same price as renting the car. In other words, it doubles your cost. I have 4 cards...and none of them worked on Hit. I used it in several countries and even within Turkey. In other words, pure scam. Of course I did not accept. I remained calm, managed to do a search for Kayak and found the Green Motion option, with a price a little higher than Hit. Luckily there was availability. My card worked normally there. Yet another proof of the fraud of this Hit gang. I have all the proof and photos... Recommendation: spend a little more and hire a serious company and avoid the discomfort and stress of having to go looking for another company. It is not a robot trying to harm the company.... it really happened to me today.
Ingiltereden Antalyaya tatile geldim…
Ingiltereden Antalyaya tatile geldim tatil sonrasi araba kiralamak isteyip internetten buldum odemesini yaptim arabayi almaga gittigimde arabanin sansimaninin bozuk oldugunu soylediler neden bozuk arabayi veriyorsunuz dedigimde araba sasirip biraz once bozukdu dedi baska araba verelim dediler oda ondan beter insanlarin mecbur kaldigini anlayio pahali araba veriyolar hic hos degil musteri serviside cok kotu Aldanmayin arkadaslar yazik edersiniz kendinize iyi gunler
I came to Antalya from England for a holiday. After the holiday, I wanted to rent a car. I found it on the internet and made the payment. When I went to pick up the car, they said that the car's transmission was broken. When I asked why they were giving me a broken car, they were surprised and said that the car was broken a moment ago and said let's give them another car. That's worse than that. They understand that people are forced to, so they give expensive cars. The customer service is also very bad. Don't be fooled, my friends. You will be a shame for yourselves. Have a nice day.
Thanks to the Internet and trust pilot
Thanks to the Internet and trust pilot. I can confirm I booked a car for 10 days via vip cars. After reading the reviews about cash deposits and deposits not being refunded. This gave me goosebumps. So I decided to cancel the booking. I contacted the company on WhatsApp but they didn't bother to respond to me. I am very pleased that I cancelled my booking. I will now land in Antalya and look for a reputable company from the airport. BE WARNED ⚠️. Thanks to the trust pilot community. To the owner I sent you a pic of my booking. So don't even come back with I never booked.
A reliable car rental company in Turkey 🇹🇷
We use the service of Hitrentacar.com since a couple of years in Antalya, Istanbul or mostly in Izmir and I can recommend this company to everybody who needs a car at reasonable rates for holidays in Turkey. They are always friendly, helpful and relaible at all and we were not disappointed in anytime. My special thanks goes to Mr. Ersoy and Erdem Kaygisiz for their excellent customer service in supporting us or our friends through all the years. See you again. 🙏
It is an honest company!
It is an honest company!
It is a very honest company that gives everything. They are honest, have good service and are customer friendly. I would recommend this company to everyone, you will not regret it. I would especially like to thank Ersoy Mesut from Hitrentcar.com Delivery department, helped me enormously.
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