Hivelocity Hosting Reviews 

I was happy with their service, but when their hardware started failing it took almost 2 months from the first fail til the hardware replacement and the hardware replacement happened in business hours so we are moving to another provider.

This shit hosting company tried to steal my money!

I placed my first order and I was asked for Identity verification. that mean I have to send my ID and card picture to them!

I never expected buying some hosting would need some ID verification. so, I went to customer support and talk that I want to cancel my order cause I was charged for it.

but, all they said is just we can't cancel your order and you have to cancel it yourself. so, I asked for a guide on "HOW TO CANCEL IT MYSELF" but they said I need to go in my server menu and click on cancel this server. the problem is I can't click my server menu cause I need to do identity verification first.

it just like a loop that would never end. working with this shit company was pain in the ass. so I decided to call my bank and dispute my transaction.

I am very satisfied.
Their service is excellent, and they took responsibility for the downtime that affected my service; I hope they keep this up.

This company went downhill in a huge hurry. Didn't even make it a full year as a customer before issues started. The attitude I get from second tier tech support is hilarious. Basically was told that something my server did just fine for seven months .. well I shouldn't expect no packet loss. High pings to the gateway was perfectly normal. They have DOS attacks in a completely unrelated datacenter. There was a LOT of excuses but seemingly not a care in the world that my server was flaking out. They even told me that what I was running woudn't work on the 'shared bandwidth' of my dedicated server yet a cheap VPS was running the identical OS and software without an issue. Well that was until I cancelled the dedicated server then the VPS started having major packet loss for long periods of time so I had to dump it too. I did notice when switching from another host that their network is under heavy bot scanning and attacks non stop worse than I had ever seen. I ended up going back to my old host after I realized they are heads and tails above this company and when you have network related issues they actually take it seriously. I finally realized this company has some really poor support staff running things.

Great products, great customer service and support. Very happy with Hivelocity.

I value smooth operations from my service providers. Fewer tricks and more value. I experienced an easy, comfortable, and transparent order process for a dedicated server, and just as easy and comfortable communication for a refund when plans changed — and that is also important. Thanks.

Meh is what I'd describe the current experience for Hivelocity as. There's been a bunch of leadership turnover and changes in the past year or so, and you can kind of feel it as a customer.

Support is still responsive and quick to answer tickets, but it feels more corporate now and almost as if the support guys are just doing their own thing.

If you're looking for bare metal and they have a good deal in a server location that you want, go for it. You'll probably be fine. But I'm also keeping an eye on other options these days, which wasn't something I was doing a year ago.

Still rating it 4 stars because objectively the service works and nothing is actually broken. Just... not what it used to be.

They deleted a Virtual Machine of us in a migration. Unrecoverable. No regrets. As if this is normal. 6 years of data gone.
Dont trust them!!!

So very good indeed from a technical standpoint and the support offered.

I use Hivelocity to run a validator for a blockchain and have not had a single issue over the last six months.

Highly recommended.

Tech help was very attentive and all were experts in their field

I’ve been with Hivelocity for over 10 years and their service has been consistently reliable.
Stable performance, minimal downtime, and a customer-focused support team that actually resolves issues. A trustworthy provider I’m happy to recommend.

It appears that latency has gone up has changed from where it was there used to be a lot more direct appearing sessions to Nyiix and Decix those appeared to have disappeared then I get told that my server was moved I was never notified and it was down for multiple hours. I was hoping that a few months would show things back to normal but it appears that it has not. I had great low latency to other networks less than 2ms and now it appears to be around 12-17ms higher. Finally I found out that the 7 teleport facility has been migrated away from and the servers I had moved to another facility orangeburg?

I’ve submitted several support tickets recently, and every single one was handled quickly and efficiently. The responses were prompt, the resolutions were accurate, and the overall experience has been excellent. I am 100% satisfied with Hivelocity’s products, services, and support. Their team consistently delivers reliability and professionalism. I highly recommend Hivelocity.net to anyone looking for quality hosting and outstanding customer service.

I've been using Hivelocity Data Center for our company's colocation services for two years now, and I couldn't be happier with the experience. From the start, their team was professional, knowledgeable, and always available to answer any questions we had about the process.

One of the things I appreciate most is their commitment to 24/7 support. Any time we've had an issue, whether it's a simple question or a more technical matter, the support staff has been quick to respond and has always resolved it with minimal disruption. We’ve experienced zero downtime since we’ve been with them, which is crucial to our business operations.

I highly recommend!

My Rep Stoney Reynolds was extremely helpful and got us an incredible value that gave us room to expand and saved us money. I highly recommend Hivelocity for your hosting needs.

Hivelocity has amazing products at unmatched competitive prices. Most of all, the support team is amazing. They go way above to resolve the support requests quickly and the response times are very good!

Meeting with the Hivelocity team for our custom solution was a great experience. The staff members were very knowledgeable about our current usage, and had good insight into what we were looking at doing. They listened to our input and answered all of our questions. We are excited to move forward with our project, knowing full well the Hivelocity team has our backs.

We have earned a horrible experience with their service. They terminated our 4 dedicated servers instantly for abuse complain. We have not got any databack. We have faced many problems for this. We have spent a huge amount of money handling this data issue with our client, approximately 5 lac BDT, we have faced some legal case issue and we have lost our business reputation, which is of unlimited value.

As a founding engineer and a CEO of a new company (a small business) I am very Conscientious of how I spend my time, my engineering time and my personal investment that I put into this new endeavor. Hivelocity has been the best investment of my engineering time and personal investment in my small business.

1) I love the architectural flexibility that Hivelocity provides in their data centers for hands on, capable engineers. I have no issues in finding what I need to get the job done and at a fair up-front, price! I love it! No Ambiguity and No Obfuscation.

2) With Hivelocity, I am not on pins and needles every month wondering what my bill is going to be. As small business owners and as we are trying to build a business we CANNOT accommodate such uncertainty in our expenses. Cloud billing shock went away when I signed my company on with Hivelocity.

3) As I am a founding engineer with a personal investment in my company, it became unequivocally clear to me that cloud services with some of the major vendors is needlessly expensive, and unjustifiably so. This issue went away when I signed my company on with Hivelocity.

4) Hivelocity delivers the cost effective value that I have been looking for and I believe alot of other businesses have been looking for that cost effective value too.

5) The latest cloud outage from AWS (last week) made me happy that I completed my repatriation projects prior to the AWS outage. I was ahead of the game and already pulled the plug on them (and other cloud vendors) a few months back. My company was totally unaffected and it made me very happy with my decision to move to Hivelocity.

Robert Choquette
Founding Principal, Infrastructure Engineer, CEO
Digiquette, Inc
Atlanta, Georgia
USA