Hiya Health Reviews 

The customer service reps have been helpful, kind, respectful, and understanding of my family and our needs while still assuring we can have the best vitamins available for my children. Highly recommend. Thank you.

My customer service agent went out of their way to provide a solution when I needed a product shipped before leaving on a trip. Very kind and helpful. Highly recommend!

Every interaction with Hiya to change my subscriptions is only available through email or text and each time they like to try to convince you to stay with lengthy techniques to get your kids to like the products. I tried them myself they are gross! One of my kids liked them so we kept a partial subscription until now. They had a $5 dollar add on with an order of the Kids Daily Hydration so we decided to try it. No where did it state it was a subscription unlike the vitamins that clearly state "Delivered Every Month". We thought it was a one time add on and after getting our monthly order noticed the Kids Daily Hydration pack again. When looking into where my mistake was or if this was just a freebie I realized they did charge me and its a subscription. I tried to cancel online only that subscription and had to send them an email. I again tried to figure out where I read wrong and made a mistake so when I reach out to them I could get their help. Under the original order with the add on it lists the vitamins as monthly but not the Daily Hydration. I decided to reach out to Hiya and get that subscription canceled and request a return or refund because of the confusion and misleading wording. They did not acknowledge their lack of clarity or confirmation of the Daily Hydration being canceled but instead tried to convince me to keep the product. They state in their emails they are parents and in this case that is why they made the Daily Hydration a subscription but should also know as parents that we are busy, multiple emails to correct a problem is time consuming and money can be tight per month not allowing a return is not ok. It is easy to make a honest mistake especially with them not stating its was a subscription.

I decided its best to just stop doing business with them and am waiting for acknowledgment of desire to cancel all subscriptions. Also side note it is actually pretty hard to leave them a review on their website I had to find an email asking me about a previously ordered and respond to that link.

Great product and customer service is very helpful

Really great customer service. My issue got resolved easily. I placed a wrong email address and they have responded promptly. I’ll probably add more review once I get my first order and have tried the product itself. ☺️ otherwise, customer is 100%!

Love Hiya! My kids actually eat the vitamins and their customer support is top tier!

They worked with me to find a solution that worked for me and my family

Horrible customer service. Product does not taste good.

My daughter likes the vitamins and I appreciate the high quality ingredients. Customer service worked with me on my subscription and were helpful and responsive.

Hiya was quick to respond and address my issue when we accidentally broke our jar. We were very pleased with how quick they responded and how kind they were.
Great product and customer service.

My kids like the vitamins, and their customer service department is helpful.

I must say, the Customer service at Hiya is fantastic! They really care and went above and beyond to help me with a shipping issue. This company and all of their products are exceptional!

Worst company ever!!! My 9 year old did not want to take the multi vitamin anymore and I wanted to cancel the subscription. I had the subscription for 6 months now.

As per the website said I sent an email and requested to cancel it. They kept sending me longer emails giving about other flavors and products I should use instead of straight forward cancelling it.

When we are buying the product we paid regularly for it and now if we don’t want it, they still want us keep paying for it!!

Wonderful customer service. Hiya support team found a solution that works for my family. My kids love the multivitamin.

Great product, my kids love the vitamins. Customer service is outstanding as well!! Highly recommend ☺️

The product is amazing - my kids are not knocked out at bedtime like melatonin, but are settling nicely and sleeping through the night. The customer service is also great. They’ve been helpful and timely and courteous.

Great team and excellent customer service. Always listens to their customers and helps them out. Great products for kids with good ingredients.

Hiya vitamins are the only ones my kids happily take! I have been using them for years and now for my younger son. These vitamins are packed with great things and make me worry a little less about my picky eater!
I definitely recommend them to all!

Everything is great. My son loves the hiya chocolate. He drinks it every morning for breakfast. It helped regulate his digestion. Customer service is always so helpful. I am grateful to have found such a great company with a great product.

My 4 yr old loves her hiya multivitamin and probiotic. We accidentally ordered too many months worth and the team responded quickly to pause the subscription. Happy to support this company!