Hiya Health Reviews 

1,934
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 509 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality of the daily vitamins and clean ingredients, noting they are a fantastic option for helping picky eaters. Reviewers frequently highlight the exceptional customer service team for being prompt, friendly, and deeply accommodating with scheduling or custom flavor questions. Some reviewers were not happy with the subscription terms, mentioning unexpected automatic charges and frustrating difficulties when trying to cancel. A few consumers also noted concerns regarding strict return policies and specific instances where children disliked the product taste or texture.

What people talk about most

Product

Consumers find product to be positive, highlighting clean ingredients and great taste. Reviewers report that... See more

Customer service

People report positive experiences with customer service, noting that representatives are consistently... See more

Quality

Reviewers mention positive feedback about quality, expressing great appreciation for the clean, naturally... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and effective assistance.... See more

Subscription

Customers had ambiguous experiences with subscription services, highlighting a sharp divide in how they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love Hiya, My grandson loves his vitamins and chocolate greens! Customer service is always above and beyond. Thank you Hiya for helping me keep my favorite big little human in the world healthy wit... See more

Rated 5 out of 5 stars

We love Hiya!! Having a special container that our toddler can decorate really made the experience exciting for her. She loves the flavors, they are easy to eat, and she begs to have more than one.... See more

Rated 5 out of 5 stars

We really love Hiya vitamins! They’ve been a great addition to my son’s daily routine, and I feel like they’ve really helped support his immune system. I also love that you can customize the flavors... See more

Rated 5 out of 5 stars

Hiya was quick to respond and address my issue when we accidentally broke our jar. We were very pleased with how quick they responded and how kind they were. Great product and customer service.



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(1,934)

510 reviews in the last 12 months

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Rated 5 out of 5 stars

Kids love them

My kids love that it is like a pixie stick. They enjoy taking them each morning.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

Did not taste good!

I ordered for my daughter, who is a picky eater, seeing all the comments about how good it tastes. She spit hers out immediately and then I tried one to see if it was really that bad and needles to say I wanted to spit mine out too. They do not accept returns and don’t offer anything to help with this expensive purchase that turned out to be not what was advertised. Basically I got an expensive pill bottle with stickers.

July 25, 2026
Unprompted review
Hiya Health logo

Reply from Hiya Health

Hi Jenae,

Thanks for sharing your review.

We're sorry to hear that your little one didn't enjoy our vitamins. We know that children's tastes can vary, and what appeals to one child may not appeal to another. However, based on the feedback we've received from many parents over the years, most children have found our vitamins to taste good, which is why we confidently communicate this in our advertising.

Additionally, since we don't offer returns for opened packages, we have a couple options for you:

1. We suggest giving Hiya with a glass of cold water or a bit of juice (if you give your kids juice) to mask any taste they don’t immediately take to.
2. We also have families grind up their vitamins and add Hiya to a smoothie or whatever you like.


Whatever you decide is great -- helping families live their best is what we do here, even if it means snoozing or canceling an order. Yet we hope you try one of these methods first!

From everyone at the Hiya team, thank you for believing in kids’ health!

Sincerely,
The Hiya Family

Rated 5 out of 5 stars

We love Hiya

We love Hiya! As a health professional I wanted a kids multivitamin that is not a gummy and does not have a lot of added sugar, and which is as naturally derived as possible. And of course one my kids will actually take! My kids have been taking Hiya multivitamin for about a year and I don’t get any complaints. Sometimes my three year old tries to take two, as he really enjoys them especially the strawberry flavor! Customer service is absolutely amazing - extremely responsive and always completely customer focused. I’m glad we found Hiya!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Do It!

Hiya is a fantastic product. It's become part of my family's daily routine, and their customer service is excellent.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Hiya is truly the best multivitamin for…

Hiya is truly the best multivitamin for kids. My boys love it and ask to take them every morning. Most kids multivitamins are Gummies so I appreciate that these are not. It gives me a piece of mind, knowing my kids are getting all of the nutritional needs with this one multivitamin

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

quick response time.

I have always had quick response from customer service, as a busy mom it's important that o get things taken care of when i have time and having to pick back up is hard. Thank you for handling the pause in shipments within minutes.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Kid Approved

A beneficial multivitamin with a good taste my kids like! We also like that the vitamins are chewables and the reusable container can be customized by each child. Customer Service is amazing!!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, the hiya team contact me right away and help me out in everything I request , thank you so much hiya

August 26, 2026
Unprompted review
Rated 3 out of 5 stars

They enroll you in auto subscriptions even if you do a one time order

3 rating is because this is my 2nd time ordering from hiya. I stop ordering the 1st go around because they put me in an auto shipping when I did a one time purchase. I didn’t realize until I received 2 order (in 2 months). I went to the site to cancel and couldn’t. I had to search on google to find out how to cancel. It’s been about 3 years since I ordered and decided I would give it another go and the same thing happened! A one time purchase some-how was converted to a monthly auto-subscription. And the worst part is they were trying to ship to the wrong address. I did not use that address for the current order so why would are they try to ship to that address. Suspicious

August 25, 2026
Unprompted review
Hiya Health logo

Reply from Hiya Health

Hi April,

Thank you for your feedback.


Please accept our sincerest apologies if we have disappointed you in any manner.



We'd like to clarify again that Hiya has always been designed to be a monthly membership, and we do not have the option to do a one-time order.

Though there’s truly zero commitment, you can easily cancel anytime or snooze your subscription. We also indicated on our website that the subscription details of our product arrives fresh with a 30-day supply, refillable glass bottle to decorate, and refill pouches sent monthly on a pediatrician-recommended schedule. We're sorry for any confusion.

Additionally, we only ship to the address provided at the time of your original order. If you did not request a change, the shipping address for your subscription will remain unchanged.

Consequently, we'd like to assure you that your subscription is cancelled so moving forward you will not be charged again.

We truly appreciate your time and efforts in sharing your valuable feedback with us as we are always looking for ways to improve. Again, we sincerely apologize for the stress and frustration caused.


If you need anything, we can be reached via email at support@hiyahealth.com, via text at 844-388-4492 and via DM at https://www.facebook.com/hiyahealth


Sincerely,
The Hiya Family

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