We love Hiya, My grandson loves his vitamins and chocolate greens! Customer service is always above and beyond. Thank you Hiya for helping me keep my favorite big little human in the world healthy wit... See more
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Kids love them
My kids love that it is like a pixie stick. They enjoy taking them each morning.
Did not taste good!
I ordered for my daughter, who is a picky eater, seeing all the comments about how good it tastes. She spit hers out immediately and then I tried one to see if it was really that bad and needles to say I wanted to spit mine out too. They do not accept returns and don’t offer anything to help with this expensive purchase that turned out to be not what was advertised. Basically I got an expensive pill bottle with stickers.

Reply from Hiya Health
Great customer service
Great customer service. Easy and amazing vitamin for picky eaters.
Feel confident knowing my kiddo is…
Feel confident knowing my kiddo is filling in nutrition gaps with the daily vitamin! Love this product
The customer service is amazing
The customer service is amazing. They communicate and work it out with you if you’re having trouble.
We love Hiya
We love Hiya! As a health professional I wanted a kids multivitamin that is not a gummy and does not have a lot of added sugar, and which is as naturally derived as possible. And of course one my kids will actually take! My kids have been taking Hiya multivitamin for about a year and I don’t get any complaints. Sometimes my three year old tries to take two, as he really enjoys them especially the strawberry flavor! Customer service is absolutely amazing - extremely responsive and always completely customer focused. I’m glad we found Hiya!
Quick, Easy, AND Friendly all in one!
Easy customer service and quick resolution when I needed to pause a subscription.
Very helpful and caring about my…
Very helpful and caring about my concerns. Things can be too expensive and they resolve the issue.
Hiya customer service listened to my…
Hiya customer service listened to my concerns and promptly helped me accordingly. Super nice and extremely helpful.
Customer support was fast and helpful
Customer support was fast and helpful. Our kids love Hiya!
My kiddos love this product and great…
My kiddos love this product and great responsive customer service!
Do It!
Hiya is a fantastic product. It's become part of my family's daily routine, and their customer service is excellent.
Very Responsive
The team was very responsive and addressed my concerns right away.
Hiya is truly the best multivitamin for…
Hiya is truly the best multivitamin for kids. My boys love it and ask to take them every morning. Most kids multivitamins are Gummies so I appreciate that these are not. It gives me a piece of mind, knowing my kids are getting all of the nutritional needs with this one multivitamin
quick response time.
I have always had quick response from customer service, as a busy mom it's important that o get things taken care of when i have time and having to pick back up is hard. Thank you for handling the pause in shipments within minutes.
Kid Approved
A beneficial multivitamin with a good taste my kids like! We also like that the vitamins are chewables and the reusable container can be customized by each child. Customer Service is amazing!!
Perfect
Perfect, the hiya team contact me right away and help me out in everything I request , thank you so much hiya
They enroll you in auto subscriptions even if you do a one time order
3 rating is because this is my 2nd time ordering from hiya. I stop ordering the 1st go around because they put me in an auto shipping when I did a one time purchase. I didn’t realize until I received 2 order (in 2 months). I went to the site to cancel and couldn’t. I had to search on google to find out how to cancel. It’s been about 3 years since I ordered and decided I would give it another go and the same thing happened! A one time purchase some-how was converted to a monthly auto-subscription. And the worst part is they were trying to ship to the wrong address. I did not use that address for the current order so why would are they try to ship to that address. Suspicious

Reply from Hiya Health
Great products and customer service is…
Great products and customer service is top notch
The vitamins are made with great care…
The vitamins are made with great care from ingredients to kid appeal packaging / fun extras. Easiest task of our day!
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