Hiya Health Reviews 

1,934
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 509 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality of the daily vitamins and clean ingredients, noting they are a fantastic option for helping picky eaters. Reviewers frequently highlight the exceptional customer service team for being prompt, friendly, and deeply accommodating with scheduling or custom flavor questions. Some reviewers were not happy with the subscription terms, mentioning unexpected automatic charges and frustrating difficulties when trying to cancel. A few consumers also noted concerns regarding strict return policies and specific instances where children disliked the product taste or texture.

What people talk about most

Product

Consumers find product to be positive, highlighting clean ingredients and great taste. Reviewers report that... See more

Customer service

People report positive experiences with customer service, noting that representatives are consistently... See more

Quality

Reviewers mention positive feedback about quality, expressing great appreciation for the clean, naturally... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and effective assistance.... See more

Subscription

Customers had ambiguous experiences with subscription services, highlighting a sharp divide in how they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love Hiya, My grandson loves his vitamins and chocolate greens! Customer service is always above and beyond. Thank you Hiya for helping me keep my favorite big little human in the world healthy wit... See more

Rated 5 out of 5 stars

We love Hiya!! Having a special container that our toddler can decorate really made the experience exciting for her. She loves the flavors, they are easy to eat, and she begs to have more than one.... See more

Rated 5 out of 5 stars

We really love Hiya vitamins! They’ve been a great addition to my son’s daily routine, and I feel like they’ve really helped support his immune system. I also love that you can customize the flavors... See more

Rated 5 out of 5 stars

Hiya was quick to respond and address my issue when we accidentally broke our jar. We were very pleased with how quick they responded and how kind they were. Great product and customer service.



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,934)

510 reviews in the last 12 months

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Rated 1 out of 5 stars

Done with Hiya- customer service not great.

I have been ordering vitamins from Hiya for a couple of years; I recently changed my delivery subscription to avoid getting charged for the month. Their website allowed me to make the changes, verifying the subscription was moved to next month. However, I still got charged and when I asked customer service why, they only said it was already too late and the charges went through. I decided to cancel my subscription because Hiya is not to be trusted.

August 22, 2026
Unprompted review
Hiya Health logo

Reply from Hiya Health

Hi JK,

Thanks for your review!

We’d be happy to help—please provide your full name or order number so we can provide you with helpful options and also assist you accordingly.


We can be reached via email at support@hiyahealth.com, via text at 844-388-4492 and via DM at https://www.facebook.com/hiyahealth


Sincerely,
The Hiya Family

Rated 5 out of 5 stars

Hiya company is truly the best

Hiya company is truly the best! My kids ages 6 and 9 have been taking the vitamins for years. I’ve noticed the difference between other vitamins and I vow to always continue with Hiya. Their customer service team go above and beyond to ensure customer satisfaction. I had a recent issue and they solved my problem immediately demonstrating empathy and understanding. Thanks Hiya!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Hiya has always been super helpful when…

Hiya has always been super helpful when it comes to their customer service. I have needed to pause our memberships twice. And they respond promptly. They are able to pause the membership for as long as I’d like. They are always so friendly.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

I have to mention how amazing Hiya’s…

I have to mention how amazing Hiya’s customer service has been! We ended up getting about a month behind on Avani’s vitamins while the shipments continued coming, so I reached out to see if they could pause my subscription and give us some time to catch up. They responded incredibly quickly and were so helpful and understanding. They were able to pause everything with no hassle at all, which means we can use what we already have and simply resume the subscription when we’re ready. It was such an easy and stress-free experience, and I really appreciated how accommodating they were. Great products are one thing, but having amazing customer service to go along with them makes such a difference. I’ve genuinely had such a great experience with Hiya all around!

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

We love Hiya

We love Hiya, My grandson loves his vitamins and chocolate greens! Customer service is always above and beyond. Thank you Hiya for helping me keep my favorite big little human in the world healthy with clean yummy products! We appreciate you!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, great company

Hiya's products are not only great, but their customer service is phenomenal. So responsive, quick and easy to interact with. Thank you for making a clean, great product for our kids, and running your company with integrity.

August 20, 2026
Unprompted review

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