Staff in HMV Bromley were helpful and efficient. DVD arrived for collection well packaged in card packaging.
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
Would give 5 stars but gift card has to be used Instore for online order . Staff and delivery were excellent
Company replied
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... See more
Company replied
Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
293 reviews
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Helpful pleasant staff
February 9, 2025
Reply from hmv (UK) - Bromley
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Just really satisfied with the speed…
Just really satisfied with the speed and quality of service
February 5, 2025
Reply from hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff
Great staff! Looked in different places to obtain what I needed…. So glad I asked😁
February 4, 2025
Reply from hmv (UK) - Bromley
Hi Mary
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bromley store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hello Robert.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very fast delivery and dispatch time
Very fast delivery and dispatch time. Item received in excellent condition and safely packaged.
January 19, 2025
Reply from hmv (UK) - Bromley
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Michele
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Another site let me down on a Christmas…
Another site let me down on a Christmas present for my Niece, on the off chance I looked on HMV and they had the album I was looking for. So near to Christmas they sent me the record in time and now they will be the first place I look
December 30, 2024
Reply from hmv (UK) - Bromley
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi PATRICK
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered 2 4K blu ray for a great deal…
I ordered 2 4K blu ray for a great deal and they were delivered. Full marks.
I also bought in store and had to exchange twice as unwanted gifts. Staff were really friendly and helpful.
December 27, 2024
Reply from hmv (UK) - Bromley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bromley
Hello STEVE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Shop assistant was so pleasant
Shop assistant was so pleasant, very helpful and informative
December 28, 2024
Reply from hmv (UK) - Bromley
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order on line done collect in…
Easy to order on line done collect in store very easy
December 27, 2024
Reply from hmv (UK) - Bromley
Hi debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service
The customer service.
I couldn't find the items I was looking for but the sale assistant came over to me and said as it was not in store he could order it for me and I could collect it from store or have it delivered to my home as I dont do online shopping I was very pleased he do this for me and get it for me so soon.
I did go into the store to collect it as it's so good to browse around in there.
It was the bromley store and I will be going back soon as it's very well stocked and well laid out.
December 20, 2024
Reply from hmv (UK) - Bromley
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff is very nice and very helpful and…
Staff is very nice and very helpful and very friendly.
December 20, 2024
Reply from hmv (UK) - Bromley
Hi Marcus
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
lady who survived me was super…
The lady who survived me was super helpful and made my experience in HMV fantastic.
December 17, 2024
Reply from hmv (UK) - Bromley
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service no waiting
Fast service no waiting
Parcel found asap
On line ordering was easy
Messaged when item was ready to collect
Would use the service again
December 9, 2024
Reply from hmv (UK) - Bromley
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD ordered to collect in store
Cam who ordered for me in the Bromley Store made the process easy. The order was easy to collect from the store and arrived within the time stated. Staff were friendly and knowledgeable.
December 9, 2024
Reply from hmv (UK) - Bromley
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in hmv are always so nice and…
The staff in hmv are always so nice and helpful makes the experience very easy and enjoyable.
December 2, 2024
Reply from hmv (UK) - Bromley
Hi Alice
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good Efficient Service
Good Efficient Service. Order made and delivered on time with ease. Would recommend
November 20, 2024
Reply from hmv (UK) - Bromley
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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