hmv (UK) - Uxbridge Reviews 

148
TrustScore 4.5 out of 5

4.7

110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB


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Rated 5 out of 5 stars

The staff in the Uxbridge are so helpful & knowledgeable, its a pleasure to shop in there the two James who work there are excellent. They are all an asset to HMV.

Company replied

Rated 5 out of 5 stars

Very good service could not find vinyl album I wanted so person in store got it ordered and sent to my house. Came a few days later excellent service

Company replied

Rated 5 out of 5 stars

Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more

Company replied

Rated 4 out of 5 stars

Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Uxbridge

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.7

All reviews

(148)

31,130 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service! Did not have Album in stock, ordered, came really quickly, collect from store guys were really helpful and knowledgeable!

July 30, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Susan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Order was quickly dispatched and…

Order was quickly dispatched and arrived at store on time very pleased

June 23, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi David

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, easy to order item

June 1, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Sheila

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Good.good.good

June 9, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Super fast delivery!

Super fast delivery!! Great customer service in-store as well, we always shop in Uxbridge and all staff there are super helpful xxx

May 19, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Joanna

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Top service

Easy to order and click and collect = great service

May 12, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Michael

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

Great overall service

Great overall service. Items arrived within a few days of ordering. Brand new and in good condition. Great price too.

May 6, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello 

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

hmv has delivery a very great service…

hmv has delivery a very great service and the team are great too so because i love the service that why i am giving than a very high score rate is 100% to HMV company and the staff team for doing a great job so keep the good work up on the service with hmv company to get the same again score rate ?

May 3, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Robert

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

Information

Once it came in I was informed straight away which was good

March 28, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello les

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 4 out of 5 stars

The branch I went into was the uxbridge branchvery…

The branch I went into were very helpful when I was purchasing my Blue ray disc

March 19, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Debra

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

quick and efficient service

quick and efficient service and only I had to wait 3 for delivery of my order

March 24, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Gerry

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful

March 17, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Jake

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

amazing staff <3

the staff are extremely friendly and helpful whenever needed. The store is also very trustworthy in holding good quality products and affordable prices.

March 6, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Melanie

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

The delivery came super fast

The delivery came super fast, the products were in great condition and the customer service was amazing!!

February 22, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Jessica

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Quick delivery

Ordered the last of us series and five nights at Freddy's dvd. Was very pleased at how fast they were sent out and how quickly I received them

February 6, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Katie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

order on-line

Easy to order on-line, quick delivery easy to collect.

January 21, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Zena

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Collection Process

I ordered the item on line requesting a collection at Uxbridge.When I had the email saying it was there I went to collect it and the process could not have been simpler. I would definitely use this store again.

December 21, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Charles, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Staff in uxbridge were extremely…

Staff in uxbridge were extremely helpful in finding what I needed. The order came promptly.

December 24, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Shayne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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