Easy to request Click and collect'. Staff in store, brilliant; personable, helpful and polite. Purchase 'progress', on line via email, excellent. Pick-up easy and once again friendly and knowledgeabl... See more
Company replied
Location
Switch location10A Coney Street, YO1 9NA York, GB
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See what reviewers are saying
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... See more
Company replied
Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
Company replied
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... See more
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Company details
About hmv (UK) - York
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
10A Coney Street, YO1 9NA, York, United Kingdom
4.7
Excellent
537 reviews
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Very helpful staff in the York branch
September 13, 2025
Reply from hmv (UK) - York
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV York.
The member of staff in the York branch of HMV, was very polite, friendly and professional.
The CD I wanted was not in store, but the member of staff ordered the product on line in store and it was delivered within the 2 or 3 days as promised.
September 9, 2025
Reply from hmv (UK) - York
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Reply from hmv (UK) - York
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - York
Hi Martha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
AMAZING
Pre ordered the laufey vinyl for my boyfriend and it arrived very quickly and in good shape, very impressed!
August 21, 2025
Reply from hmv (UK) - York
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
took longer than stated to arrive at…
took longer than stated to arrive at york but when i did get the dvd it was ok
August 30, 2025
Reply from hmv (UK) - York
Hi nigel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - York
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - York
Hi Heather
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick delivery
August 13, 2025
Reply from hmv (UK) - York
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - York
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Buying this item from a trusted…
Buying this item from a trusted company, great price and got free delivery, all round very happy
August 12, 2025
Reply from hmv (UK) - York
Hi JAMES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - York
Hello Mr.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
CD pre-order
Ready for collection from the day of release, easy and hassle-free collection procedure and packaged safely with decent prices
August 8, 2025
Reply from hmv (UK) - York
Hi Madison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - York
Hi pointerbob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You left the security tag on the bag I…
You left the security tag on the bag I bought and there's no hmv store close so had to take the bag in town then go ask in different stores if they could remove the tag which one store did after showing the receipt
July 20, 2025
Reply from hmv (UK) - York
Hi there, thanks for leaving a review. We're sorry to hear this and for any inconvenience caused as a result of this genuine human error.
We can see that a partial refund was processed for your express delivery as a gesture of goodwill for this circumstance, we are relieved however to hear that you were at least able to remove the tag.
Should you require any further assistance then please feel free to reach out to us.
Reply from hmv (UK) - York
Hi Kyaw
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - York
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great value, local value-added. Friendly in-store service
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local bricks and mortar HMV, supporting our high street. Wired headphones support our daughter's journey of vinyl discovery, and match the colour of her turntable. Which seems important.
July 14, 2025
Reply from hmv (UK) - York
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - York
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff in store
Helpful staff in store, providing good advice and description of products available (vinyl turntables). Able to arrange home delivery at no extra cost.
July 9, 2025
Reply from hmv (UK) - York
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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