Holdcroft Motor Group Reviews 1,834

James was always willing to talk to us about our purchase. He worked really hard. It has been the best car buying experience we've ever had. 10/10

Very knowledgeable and helpful sales staff

Salesman was attentive, listened to what I needed being disabled and showed us a number of cars to look at and sit in to see what best suited my needs

Representative politeness and knowledge was excellent ( Mark Williams).

I had a fantastic experience working with Charlotte. She was helpful and patient throughout the entire process, and even after the sale, she made sure I had all the information I needed and I am very happy with my new car. It’s clear she cares about her customers. Really happy with my experience thank you.

Staff very friendly didn't push for a sale Salesman made buying and selling very easy as a older person salesman very patient when internet a maze Peter who delivered car to my house in Aberdeen a really nice guy was very happy with car 🥰🥰🥰 Peter also took my old car away 🥳🥳🥳

The two salesmen we met made it a good experience.first kalem and then Jacob who went through all the details with us made it quite a relaxing experience both being excellent at their jobs.

The salesman, Andy Hogan really professional and helpful.
Showroom clean and tidy.

Don't touch, they are terrible and pass you around departments

My experience at Holdcroft Hyundai Stockport was cracking because friendly, no pressure salesman, happy to explain everything, and kept me up to date. Car was ready when I turned up to collect, and everything explained with the control's of the vehicle

Extremely poor experience with Holdcroft Nissan Crewe. They never return phone calls, and I was constantly having to chase for updates. Communication was almost non-existent, and getting even basic information was a struggle.

If you depend on your vehicle for work or daily life, stay far away. Their complete lack of urgency and professionalism has been both frustrating and costly.

Terrible customer service, no accountability, and zero respect for the customer’s time. I will never use them again and would strongly advise others to look elsewhere.

Excellent dealer. Friendly staff. Bought from them on several occasions and they are always very helpful.

I purchased my first electric car today and Ross, the sales agent who guided us through the process, was extremely helpful and made the somewhat complex process less daunting, easy to grasp and enjoyable. I’m not sure what my experience there would’ve been like without Ross there for us, but I’m really glad he was the one we spoke with.

I’d also like to praise his colleague, Nikki, who also helped us through the process and even going so far as to assist my stepdad with his car that he’d bought from them several weeks earlier but wasn’t able to go through certain aspects at the time.

Our sales agent, Ross, was very knowlegeable and was able to provide comprehensive information about the cars that we were interested in. We quickly narrowed it down to a particular car and Ross was very patient with explaining all the features for the car and some of the add-ons. Nikki provided additional information for the servicing scheme, which we also took out. They were both a pleasure to deal with.

The sale of the car I purchased was straightforward and the salesperson I dealt with from start to finish, was very honest and extremely helpful.
The delivery of the vehicle was also faultless.
Thank you.

Purchased an approved used vehicle, error occurred on the way home, reported to Hanley Mazda, promised calls back but not received had to keep chasing. Vehicle had to have a repair prior to collection, promised we wouldn't know it had been repaired ! On inspecting it the repair was poor, with unacceptable repair methods used, I was reminded I had purchased a used car, so I reminded them of the promise they made re the repair and the fact that they never told me prior to me travelling in total 120 miles to view it that it needed a repair due to damage!
What I find most unprofessional is the "radio silence" from them when you email or call them.
This has been a dreadful experience, please buyer beware.
I will never use Holdcrofts again.

Awful service. Anika & Stuart need some customer service training I think. Good luck to anyone who purchases a car with them.

Good local convenient dealership giving good service